Tried to set up an account and encountered bug after bug with their sign-up process... some were just basic stuff. This has led me to search for reviews. I personally would not trust my data with them... Toon meer
Bedrijf heeft geantwoord
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
They help me keep track of what is happening in my financial life, and can recommend better deals for loans and cards. Their "Protect" report also offers insights into things like leaked passwords... Toon meer
Bedrijf heeft geantwoord
Very handy app to know where you are roughly at HOWEVER, be careful when they tell you your score matches for a ' very good change of approval ' for a loan,I took this as having a hope in being succes... Toon meer
Bedrijf heeft geantwoord
Every month I check my credit score progress and every month I’m accurately impressed. Easy to use. Using Credit Score has helped me improve my CS with other Credit Reporting Agencies that had out d... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
- Kredietregistratiebureau
- Alternatieve financiële diensten
- Niet-bancaire financiële diensten
- Prijsvergelijkingswebsite
Geschreven door het bedrijf
Join 15 million people using ClearScore. Get your credit score and credit report, for free, forever
Contactgegevens
2000, Sydney, Australië
- clearscore.com/au
3,5
Gemiddeld
517 reviews
Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Easy to follow and understand
25 april 2023
Antwoord van ClearScore Australia
Hi Sandra,
Thank you so much for your feedback.
We really appreciate you taking the time to leave such lovely comments - they’re always very much appreciated by the team.
We’re always working hard to make ClearScore better for our users, so keep checking back in for more exciting news and features coming your way.
Many thanks,
Zara
You send tooooo many emails showing how…
You send tooooo many emails showing how I can get loans and credit cards. If people are looking at their score, it’s because then are trying to make it better.
25 april 2023
Antwoord van ClearScore Australia
Hi Nicholas,
Thanks for your review, we appreciate you taking the time to leave us feedback.
We'd love to sort this out for you. Could you please email us at complaints@clearscore.com.au?
Many thanks,
Zara
Understanding of the situations and…
Understanding of the situations and good guidelines
24 april 2023
Antwoord van ClearScore Australia
Hi Melka,
Thank you so much for your feedback.
We really appreciate you taking the time to leave such lovely comments - they’re always very much appreciated by the team.
We’re always working hard to make ClearScore better for our users, so keep checking back in for more exciting news and features coming your way.
Many thanks,
Zara
Antwoord van ClearScore Australia
Hi Rob, thank you so much for your feedback! We really appreciate you taking your time to leave such lovely comments - they’re always very much appreciated by the team. We’re always working hard to make ClearScore better for our users, so keep checking back in for more exciting news and features coming your way. Many thanks, Sara
Sends me offers almost everyday but…
Sends me offers almost everyday but nobody ever lends me money. Pretty poor experience all round.
24 april 2023
Antwoord van ClearScore Australia
Hi there,
Thanks for your review, we appreciate you taking the time to leave us feedback.
We understand your frustration and would love to sort this out for you. Could you please email us at complaints@clearscore.com.au (mailto:complaints@clearscore.com.au)
Many thanks,
Sara
Your service is misleading and false
Yo can start by stop sending BS emails saying things like, "Receive up to $5,000 cashback for your home loan" or "Pay no fees with these low rate personal loans" or "Bonus reward points and 0% balance transfers" or absolute rubbish like "Your score is in good shape, and it has unlocked a variety of low-rate and exclusive loans. So no matter what plans you have for this new financial year, we've got you covered.
Plus, remember to check your eligibility to see if you have a Very good, Good or Fair chance of loan approval.
Log in now to check your loan eligibility.
Check your eligibility"
All of the above is absolute BS. You can do nothing to assist in increasing my credit score and you continue to send false and misleading information.
This is the 2nd or 3rd time I have voiced my concerns with your company and you have done squat to stop sending false and misleading information.
Your company is rubbish. The only reason why I stay is so I can keep track of my credit score. Once it increases to meet the Australian average, I will then delete my account and stop using your crap service.
You wanted feedback, you just got it. Now do something with it.
No doubt if you track your NPS, you'll take note that my review reflects thousands of peoples view who use Clearscore.
23 april 2023
Antwoord van ClearScore Australia
Hi Gerard,
Thanks for your review.
I appreciate that you're receiving the marketing emails. You can unsubscribe to the marketing emails, please read our help article (https://help.clearscore.com.au/hc/en-us/articles/360011364160-How-do-I-unsubscribe-from-ClearScore-emails-).
We'd love to sort this out for you. Could you please email us at complaints@clearscore.com.au?
Many thanks,
Zara
Clear score is great
Clear score is great , it keeps me updated and also guides me on what is out there in the market . Very professional and great customer service . Thank you
23 april 2023
Antwoord van ClearScore Australia
Hi George,
Thank you so much for your feedback.
We really appreciate you taking the time to leave such lovely comments - they’re always very much appreciated by the team.
We’re always working hard to make ClearScore better for our users, so keep checking back in for more exciting news and features coming your way.
Many thanks,
Zara
Scoring counted be easier...
Nice to see what is happening with my credit. Easy to check on for safety concerns and its really easy to improve being able to watch over your history.
23 april 2023
Antwoord van ClearScore Australia
Hi Gregory, thank you so much for your feedback! We really appreciate you taking your time to leave such lovely comments - they’re always very much appreciated by the team. We’re always working hard to make ClearScore better for our users, so keep checking back in for more exciting news and features coming your way. Many thanks, Sara
I Find it odd that clearscore rates my…
I Find it odd that clearscore rates my credit score at 817 but equifax only rates my score at 632.
A big difference of 185 in score why.
24 april 2023
Antwoord van ClearScore Australia
Hi there,
Thanks for your review, we appreciate you taking the time to leave us feedback.
We understand your frustration and would love to sort this out for you. Could you please email us at complaints@clearscore.com.au (mailto:complaints@clearscore.com.au)
Many thanks,
Sara
Great Experience
Very easy set up and soooo good to be able to check how we are doing in comparison with state and nationally.
Specially for us that are trying to keep up with all bills during this crise times and keep a good score to be able to buy “one day” out house.
24 april 2023
Antwoord van ClearScore Australia
Hi Guilherme, thank you so much for your feedback! We really appreciate you taking your time to leave such lovely comments - they’re always very much appreciated by the team. We’re always working hard to make ClearScore better for our users, so keep checking back in for more exciting news and features coming your way. Many thanks, Sara
It’s a good app but I went to refinance…
It’s a good app but I went to refinance my house with a mortgage broker and thinking I had a good credit score, turned out to be I had a low credit score so I can’t trust your numbers anymore was not happy now I gotta wait till end of the year hopefully my credit score is better
24 april 2023
Antwoord van ClearScore Australia
Hi Luke,
Thanks for your review, we appreciate you taking the time to leave us feedback.
We understand your frustration and would love to sort this out for you. Could you please email us at complaints@clearscore.com.au (mailto:complaints@clearscore.com.au)
Many thanks,
Sara
It’s just great to go into the App and…
It’s just great to go into the App and check your credit score and also check the offers from ClearScore with out impacting your credit score very happy very happy with ClearScore👍👍
21 april 2023
Antwoord van ClearScore Australia
Hi Peter,
Thank you so much for your feedback.
We really appreciate you taking the time to leave such lovely comments - they’re always very much appreciated by the team.
We’re always working hard to make ClearScore better for our users, so keep checking back in for more exciting news and features coming your way.
Many thanks,
Zara
Wrong address recorded.
My address in the report is wrong and I have emailed many times to try to get it changed to my correct address but no-one seems to be able to help. I know where I own and live and it is definitely not where the ClearScore report says.
24 maart 2023
Antwoord van ClearScore Australia
Hi Sue,
Thanks for your review, we appreciate you taking the time to leave us feedback.
We'd love to sort this out for you.
Could you please email us at complaints@clearscore.com.au?
Many thanks,
Zara
Great to see my score and how to…
Great to see my score and how to improve, unsure on how to ask about a recent application that wasn’t me.
24 april 2023
Antwoord van ClearScore Australia
Hi Darren,
Thank you so much for your feedback.
We really appreciate you taking the time to leave such lovely comments - they’re always very much appreciated by the team.
We’re always working hard to make ClearScore better for our users, so keep checking back in for more exciting news and features coming your way.
You can get in touch with us via our help centre (https://help.clearscore.com.au/hc/en-us).
Many thanks,
Zara
I keep telling you that Nick Scali &…
I keep telling you that Nick Scali & Latitude Financial messed up my repayments, and you ate holding that against me for my Score!! Please STOP sending me emails, I have asked that you STOP and now it is becoming invasive!!!!
24 april 2023
Antwoord van ClearScore Australia
Hi Julia,
Thanks for your review, we appreciate you taking the time to leave us feedback.
We understand your frustration and would love to sort this out for you. Could you please email us at complaints@clearscore.com.au (mailto:complaints@clearscore.com.au)
Many thanks,
Sara
Too many notifications
Too many notifications. I’d like to only be notified if something is changing. No notifications saying “something might change!” Or “see how you’re tracking!”
24 april 2023
Antwoord van ClearScore Australia
Hi Adrian,
Thanks for your review, we really appreciate you taking the time to leave us feedback.
We’d love to help you, please email us at query@clearscore.com so we can look at this for you.
Thanks,
Zara
makes keeping my credit score in check
makes keeping my credit score in check, plus available offers
24 april 2023
Antwoord van ClearScore Australia
Hi Cal,
Thank you so much for your feedback.
We really appreciate you taking the time to leave such lovely comments - they’re always very much appreciated by the team.
We’re always working hard to make ClearScore better for our users, so keep checking back in for more exciting news and features coming your way.
Many thanks,
Zara
Just very nice to know your credit…
Just very nice to know your credit rating is going well .always informative about credit check
23 april 2023
Antwoord van ClearScore Australia
Hi Jarrod, thank you so much for your feedback! We really appreciate you taking your time to leave such lovely comments - they’re always very much appreciated by the team. We’re always working hard to make ClearScore better for our users, so keep checking back in for more exciting news and features coming your way. Many thanks, Sara
I regularly use clearscore and check my…
I regularly use clearscore and check my credit score. It also stated that I need to improve one of my credit ratings as I do not have a credit card etc, when I clicked on available offers, I decided to apply for a credit card. I received a letter saying that they declined me due to applying for multiple cards, that is so untrue. I researched the different banks that were listed to find the best offer but I did not apply. It also does not show I have a personal loan with OMM, so I don't know where they get the info that I need to improve my credit when it does not show my personal loan with OMM my current credit score is 760. Not sure if this sight is legitimate.
4 april 2023
Antwoord van ClearScore Australia
Hi Rae, many thanks for leaving us a review - we're sorry to hear this has been your experience. We'd love to look into this to understand what's gone wrong. Could you please email us at query@clearscore.com and quote ref 3990559? Hope to hear from you soon, Hanna
Easy to use app
Easy to use app. The score is precise to other credit score companies. Only down comment i have is that clear score send you offers for loans etc, but when you sign up for 1 of those loans. It doesn't appear on your credit score.
23 april 2023
Antwoord van ClearScore Australia
Hi Mark,
Thanks for your review, we appreciate you taking the time to leave us feedback.
We understand your frustration and would love to sort this out for you. Could you please email us at complaints@clearscore.com.au (mailto:complaints@clearscore.com.au)
Many thanks,
Sara
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Bedrijven kunnen reviews verzamelen via geautomatiseerde uitnodigingen. Deze reviews worden als geverifieerd bestempeld, omdat het evident is dat ze op echte ervaringen gebaseerd zijn.
Lees meer over geverifieerde reviews.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.