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Clerx helps law firms turn more inquiries into clients through responsive, reliable, and personalized intake. Our AI-powered intake team, Donna, answers phone calls and messages 24/7, helping law firms ensure that potential clients receive an immediate response, even after hours or when staff members are busy. Donna can answer common questions, collect relevant information, qualify potential clients based on each firm’s criteria, schedule consultations, collect consultation payments, and transfer urgent or qualified calls to the appropriate team member. Clerx supports intake across phone, website chat, text messaging, WhatsApp, Facebook Messenger, and Instagram. Donna can communicate in English, Spanish, and more than 40 additional languages, allowing law firms to serve a broader range of potential clients without adding administrative workload. Every Clerx experience is customized to the law firm. We work closely with each client to understand its practice areas, processes, tone, qualification requirements, and scheduling preferences. Clerx also connects with many of the tools law firms already use, including popular legal practice-management platforms, calendars, scheduling systems, and payment providers. Clerx is designed specifically for consumer-serving law firms, including immigration, estate planning, elder law, family law, criminal defense, and other practices where responding quickly and handling every inquiry professionally can make a meaningful difference. Our goal is simple: help law firms provide a better experience from the first interaction, reduce missed opportunities, and give their teams more time to focus on clients and legal work. Clerx is a technology provider and is not a law firm. We do not provide legal advice or legal representation.
New York, Verenigde Staten
4,1
5 reviews
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I’m a solo practitioner focused on business immigration. While the AI platform ultimately wasn’t the right fit for my practice, I had a very positive experience with the team. Michael and the team were attentive, responsive, and genuinely invested in helping me get the most out of the platform. Their customer service was excellent throughout the process.
I've had a great experience with Clerx for over a year now! I really appreciate knowing that the phone is always getting answered and the team is always very responsive and great to work with whenever I reach out.
I run an immigration law firm in South Florida, and Clerx has been a great help with our intake. They answer our calls, help with new client inquiries, and work in both English and Spanish.
The team has also been very responsive whenever we need something changed or have a question. Michael and Eldar are easy to work with, listen to our feedback, and genuinely care about getting things right for our firm.
We've been very happy with Clerx and I would recommend them to other law firms.
Antwoord van Clerx
Hilmarys, thank you for this thoughtful review and for trusting Clerx with your firm’s intake. We’re delighted that our bilingual call coverage and responsiveness have supported your team and prospective clients. We truly value your feedback and partnership and look forward to continuing to support your firm!
Michael & Eldar, Co-founders of Clerx
Clerx is great. They worked really closely with the firm to make sure to optimize to our needs, which most companies do not do. They're also super responsive in that anything we needed adjusted or changed, they helped us quickly. We are a busy immigration law firm from NJ with a large team, and over the last couple of years the demand for immigration services has grown significantly. At one point, it became very difficult for our team to keep up with the number of calls we were receiving, so that's why we sought them out in the first place. We're still here nearly 2 years later and I think that really says something for the quality.
Antwoord van Clerx
Aleksandra, thank you so much for this thoughtful review and for trusting Clerx with your firm’s calls for nearly two years. It has been a privilege to support your team as demand has grown, and we’re especially glad that our responsiveness and willingness to adapt Clerx to your firm’s needs have made a difference. We truly value our partnership and look forward to continuing to support your team for many years to come.
Michael, Co-founder & CEO of Clerx.
My immigration law firm has used Clerx for 18 months. Before Clerx, many calls went to voicemail and callers often hung up without leaving a message. I spent too much time listening to voicemails that were not worth my time, only to find that many were spam, while worrying that a real prospective client might be among them.
Now Clerx answers 24/7, gathers intake information, and schedules paid consultations. When I’m working with clients or spending time with my family, I know new inquiries are covered. As a firm founder and a mom, that is a huge relief.
Michael and Eldar have remained involved after setup. They check in regularly and make adjustments whenever I need them. Clerx saves me time and gives me confidence that potential clients will not be missed when I cannot answer.
Antwoord van Clerx
Denise, thank you for trusting Clerx with your firm’s intake over the past 18 months. It means a great deal to know that Clerx gives you confidence that prospective clients are covered while freeing you to focus on your clients and your family. We truly value our partnership and look forward to continuing to support you and your firm!
Michael & Eldar, Co-founders of Clerx
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