Great service Chang was incredibly helpful. Booked flights from UK to Perth. Chang was supportive, kind and extremely patient. Nothing was too much trouble for him. Such a great experience and... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
I used Travel Junction to book my return flights to Bangkok from the UK. The service was excellent. I would recommend their services and would use them again in the future. A highlight was that the co... Toon meer
Bedrijf heeft geantwoord
Flight return back was changed whilst I was booking so rather than returning on the afternoon flight I am now on the morning one. The price is OK but I would have been happier if the afternoon flig... Toon meer
Bedrijf heeft geantwoord
Lovely Prices very fast booking confirmation and great customer service!! AAAA++++ Will Be using them always!! Sam was great on the phone!! AAA++++
Bedrijf heeft geantwoord
Bedrijfsgegevens
Contactgegevens
Salisbury Road, TW4 6JQ, Hounslow, Verenigd Koninkrijk
- click2book.co.uk
4,3
Uitstekend
2K reviews
Heeft 92% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
Zo gebruikt dit bedrijf Trustpilot
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If I could give this agency zero stars
If I could give this agency zero stars, I would. Avoid at all costs.
The experience was extremely frustrating and felt dishonest from start to finish. The website advertises very low ticket prices, but when you call to confirm, they claim the return flight isn’t actually secured. If you try to cancel, you’re suddenly told there’s a cancellation fee—only for them to then change their story and say the flights are confirmed, but without baggage allowance.
From there, they push you to rebook on different dates at a much higher price than what you originally agreed to. The whole process feels misleading and untrustworthy.
Given the number of similar negative experiences, it’s surprising this agency is still operating as it is. I strongly recommend booking through a reputable travel provider or directly with the airline to avoid these issues.
22 september 2025
Review zonder uitnodiging
SCAM ALERT
SCAM ALERT – Bait Pricing / Bait-and-Switch
I purchased two business class flights from London Heathrow to Manila for travel on 20 October through Click2Book, paying in full with my American Express card. The payment was successfully processed and charged.
After four days, having still not received a PNR or ticket confirmation, I contacted Click2Book. I was then informed that the flights I had already paid for were supposedly “sold out.” Immediately afterwards, they attempted to sell me alternative tickets on an airline with a poorer reputation, at an additional cost of £589 per ticket.
This appears to be a clear case of bait pricing / bait-and-switch, where a fare is taken as payment and later claimed to be unavailable in order to pressure customers into paying more.
I strongly advise others to avoid this company. Their responses are generic, copy-and-paste replies that do not address the issue or take responsibility.
19 januari 2026
Review zonder uitnodiging
Antwoord van Click2book
Dear Passenger,
We apologize for the inconvenience caused to you. We tried finding out your booking to help you resolve this query. However, we were unable to find details for this name. Hence, it would be great if you could just take a couple of minutes for us and provide us with your booking reference, email ID used for booking, phone number, or passenger name. It will help us quickly find out about your reservation and resolve it.
Once again, I apologize for any inconvenience. We will wait for your reply, and we will surely be on our toes to work on it and resolve it on priority for sure.
Thanks and Regards,
Customer Relations Team
Never had the ticket so tried to say…
Never had the ticket so tried to say that I didn’t pay for baggage though there was no option. Avoid can’t guarantee seats.
16 januari 2026
Review zonder uitnodiging
Antwoord van Click2book
Dear Passenger,
We apologize for the inconvenience caused to you. We tried finding out your booking to help you resolve this query. However, we were unable to find details for this name. Hence, it would be great if you could just take a couple of minutes for us and provide us with your booking reference, email ID used for booking, phone number, or passenger name. It will help us quickly find out about your reservation and resolve it.
Once again, I apologize for any inconvenience. We will wait for your reply, and we will surely be on our toes to work on it and resolve it on priority for sure.
Thanks and Regards,
Customer Relations Team
Antwoord van Click2book
Dear Passenger,
We really appreciate your wonderful and positive review, as it helps us to motivate ourselves and work more and more for the betterment of the process, and quality words like this from valuable customers like you automatically create a positive environment. We thank you once again for your feedback and for trusting us with the services we are trying to deliver.
Thanks and Regards,
Customer Relations Team
It was nice speaking with the customer…
It was nice speaking with the customer service agent.
15 januari 2026
Review zonder uitnodiging
Antwoord van Click2book
Dear Passenger,
We really appreciate your wonderful and positive review, as it helps us to motivate ourselves and work more and more for the betterment of the process, and quality words like this from valuable customers like you automatically create a positive environment. We thank you once again for your feedback and for trusting us with the services we are trying to deliver.
Thanks and Regards,
Customer Relations Team
Antwoord van Click2book
Dear Passenger,
We really appreciate your wonderful and positive review, as it helps us to motivate ourselves and work more and more for the betterment of the process, and quality words like this from valuable customers like you automatically create a positive environment. We thank you once again for your feedback and for trusting us with the services we are trying to deliver.
Thanks and Regards,
Customer Relations Team
Antwoord van Click2book
Dear Passenger,
We really appreciate your wonderful and positive review, as it helps us to motivate ourselves and work more and more for the betterment of the process, and quality words like this from valuable customers like you automatically create a positive environment. We thank you once again for your feedback and for trusting us with the services we are trying to deliver.
Thanks and Regards,
Customer Relations Team
Customer service was great
Customer service was great, good experience overall
2 januari 2026
Review zonder uitnodiging
Antwoord van Click2book
Dear Passenger,
We really appreciate your wonderful and positive review, as it helps us to motivate ourselves and work more and more for the betterment of the process, and quality words like this from valuable customers like you automatically create a positive environment. We thank you once again for your feedback and for trusting us with the services we are trying to deliver.
Thanks and Regards,
Customer Relations Team
Ut made it great cause im all booked up…
Ut made it great cause im all booked up .
12 december 2025
Review zonder uitnodiging
Antwoord van Click2book
Dear Passenger,
We really appreciate your wonderful and positive review, as it helps us to motivate ourselves and work more and more for the betterment of the process, and quality words like this from valuable customers like you automatically create a positive environment. We thank you once again for your feedback and for trusting us with the services we are trying to deliver.
Thanks and Regards,
Customer Relations Team
Excellent service 10/10
Excellent service 10/10
Easy to book and clear information
29 november 2025
Review zonder uitnodiging
Antwoord van Click2book
Dear Passenger,
We are grateful to see a 5-star rating. We value our customers beyond everything. Your trust in us is what makes our day better.
We are honoured to have a customer like you. As a matter of fact, we are looking forward to serving you in the following years.
Thanks and Regards,
Customer Relations Team
Antwoord van Click2book
Dear Passenger,
We are grateful to see a 5-star rating. We value our customers beyond everything. Your trust in us is what makes our day better.
We are honoured to have a customer like you. As a matter of fact, we are looking forward to serving you in the following years.
Thanks and Regards,
Customer Relations Team
Antwoord van Click2book
Dear Passenger,
We are grateful to see a 5-star rating. We value our customers beyond everything. Your trust in us is what makes our day better.
We are honoured to have a customer like you. As a matter of fact, we are looking forward to serving you in the following years.
Thanks and Regards,
Customer Relations Team
CLEARLY A SCAM
CLEARLY A SCAM - DO NOT USE
They will charge far less for flights, call you and ask for more money because of flight changes, then keep calling you for more money for more flight changes.
A clear scam, when they don't need your passport details to book a flight.
Even more clear scam when they don't send you your tickets are saying repeatedly on the phone that they will send them "shortly".
DO NOT USE
20 november 2025
Review zonder uitnodiging
Antwoord van Click2book
Dear Passenger,
We apologize for the inconvenience caused to you. We tried finding out your booking to help you resolve this query. However, we were unable to find details for this name. Hence, it would be great if you could just take a couple of minutes for us and provide us with your booking reference, email ID used for booking, phone number, or passenger name. It will help us quickly find out about your reservation and resolve it.
Once again, I apologize for any inconvenience. We will wait for your reply, and we will surely be on our toes to work on it and resolve it on priority for sure.
Thanks and Regards,
Customer Relations Team
SCAM!
SCAM!! The company took my card details, charged me for the flight, and then, when the route home I wanted was unavailable, I had to pay +1k more to change the flight or £200 to cancel.
19 november 2025
Review zonder uitnodiging
Antwoord van Click2book
Dear Passenger,
We apologize for the inconvenience caused to you. We tried finding out your booking to help you resolve this query. However, we were unable to find details for this name. Hence, it would be great if you could just take a couple of minutes for us and provide us with your booking reference, email ID used for booking, phone number, or passenger name. It will help us quickly find out about your reservation and resolve it.
Once again, I apologize for any inconvenience. We will wait for your reply, and we will surely be on our toes to work on it and resolve it on priority for sure.
Thanks and Regards,
Customer Relations Team
A very seamless experience.
19 november 2025
Review zonder uitnodiging
Antwoord van Click2book
Dear Passenger,
We are grateful to see a 5-star rating. We value our customers beyond everything. Your trust in us is what makes our day better.
We are honoured to have a customer like you. As a matter of fact, we are looking forward to serving you in the following years.
Thanks and Regards,
Customer Relations Team
Just booked last night and I called…
Just booked last night and I called this morning to check as I see it pending on my credit card but no confirmation.
I was told I need to pay more for baggage. I saidni dont need baggages. They then said I have to pay extra for taxes and airline fees.
I said no the price I paid last night includes taxes and fees.
He said the flight is already confirmed. I asked for the confirmation number he could not give me any but states my purchase is in the queue and will be processed in an hour. I said, I dont agree to the additional charges and I do not want to go through with the transaction as I will book elsewhere. He said, he will still make the transaction go through and I will have no choice but to pay for the additional. These people are scammers. They have sister companies. Traveljunction AVOID AVOID AVOID.
SCAMMERS.
Bad practice.
Bad business.
AVOID at all cost.
I already informed my credit card company and i have emailed the trabal agency and their sister company stating that no flight confirmation has been received and I do not agree to additional charges and want a refund.
I also have recording of the phone call so I will not hesitate to post if they try to escalate and delay this further.
17 november 2025
Review zonder uitnodiging
Antwoord van Click2book
Dear Passenger,
We apologize for the inconvenience caused to you. We tried finding out your booking to help you resolve this query. However, we were unable to find details for this name. Hence, it would be great if you could just take a couple of minutes for us and provide us with your booking reference, email ID used for booking, phone number, or passenger name. It will help us quickly find out about your reservation and resolve it.
Once again, I apologize for any inconvenience. We will wait for your reply, and we will surely be on our toes to work on it and resolve it on priority for sure.
Thanks and Regards,
Customer Relations Team
Antwoord van Click2book
Dear Passenger,
We are happy to know that you liked our services and the smooth handling of your query. We work efficiently every day to provide the best services to our clients.
We eagerly await your next call. Till then, be safe!
Thanks and Regards,
Customer Relations Team
Shout out Sam Miller
Shout out Sam Miller from customer relations. Appreciated the call to go through confirming my booking.
Mohammed R
12 november 2025
Review zonder uitnodiging
Antwoord van Click2book
Dear Passenger,
We are happy to know that you liked our services and the smooth handling of your query. We work efficiently every day to provide the best services to our clients.
We eagerly await your next call. Till then, be safe!
Thanks and Regards,
Customer Relations Team
Price and the costumer service is…
Price and the costumer service is amazing
12 november 2025
Review zonder uitnodiging
Antwoord van Click2book
Dear Passenger,
We are happy to know that you liked our services and the smooth handling of your query. We work efficiently every day to provide the best services to our clients.
We eagerly await your next call. Till then, be safe!
Thanks and Regards,
Customer Relations Team
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