I went nearly four weeks ago, thinking I had a chalazion. It was identified as a probable Basal Cell Carcinoma and within two days it had been removed by Miss Olver. She was kind and informative, chat... Toon meer
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Lees wat reviewers zeggen
We saw Dr Naz Raoof yesterday and she was incredible with my son. Definitely one of the best consultants we have ever been to. She took the time to explain his tests in detail going through all th... Toon meer
Bedrijf heeft geantwoord
Fraud! I called to ask if they have a Cornea specialist for a second opinion, the receptionist said yes and booked me in with Dr Emma Jones. After an hour and half driving to get there, and after I di... Toon meer
Bedrijf heeft geantwoord
Upon reading recent disparaging reviews, I am now glad that Ms Olver has not deigned to reply or even acknowledge my three email enquiries and two telephone calls apart from sending me a list of her f... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Clinica London is a leading ophthalmology and dermatology medical clinic located in London’s prestigious Harley Street. Child and adult patients are treated at Clinica London, where we have out patient and day care facilities with a small operating theatre for local anaesthetic skin and eyelid procedures and eye injections. There is a multidisciplinary team of several ophthalmology consultants and two medical dermatologists. At clinica London the world leading eye specialists see patients with cataract, glaucoma, retinal problems, uveitis, macular disease, strabismus (squint), amblyopia (lazy eye), chalazion and other eyelid lumps and bumps, eyelid ptosis, heavy eyelids requiring blepharoplasty, ocular surface inflammation and dry eyes, urgent eye problems with visual disturbances and red sore eyes. Glaucoma: Professor Anthony Khawaja, Mr MInak Bhalla and Ms Emma Jones. Retina: Professor Michel Michaelides (Non surgical retina), Ms Evegenia Anikia and Mr Julian Robins (Medical and Surgical Retina), Mr harry petrushkin (Uveitis and Cataract). Paediatric strabismus (squint), Ms Naomi Tan Adult Strabismus (squint), Ms Jane Olver Orthoptists: Miss Victoria Tang, Mr Greg Richardson and Mr Zishan Naeem. Cataract Surgeons: WE have many, and all are excellent. Mr Harry petrushkin, Mr Daniel Sibley, Mr Johnson Neo, Ms Emma Jones, Professor Anthony Khawaja, Mr Minak Bhalla, Ms Evgenia Anikina, Mr Julian Robins. Oculoplastic and Reconstructive Orbito.Facial Surgery: Ms Michelle Ting, Ms Lisa Jagan, Ms Jane Olver Ocular Surface and Dry Eyes: Mr Daniel Sibley (cornea and Ocular Surface), Mr Johnson Neo (cornea and Optilight IPL) , and Ms Jane Olver (for eyelids, tear ducts and Optilight IPL). Lacrimal Drainage (watering eyes): Ms Jane Olver, Ms Michelle Ting
Contactgegevens
140 Harley Street, W1G 7LB, London, Verenigd Koninkrijk
- 0044 207 935 7990
- secretary@clinicalondon.co.uk
- clinicalondon.co.uk
3,9
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468 reviews
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Antwoord van Clinica London
Dear Maria
Thank you very much for taking the time to leave your review. We are concerned that you feel that your treatment was overpriced. In order to investigate this and help resolve your concerns, I would be most grateful if you let us know more details and all about your opinion by email to secretary@clinicalondon.co.uk. Please do make an appointment to discuss this with the Medical Director at the earliest opportunity so that we can help sort this for you, if you prefer this.
Best wishes
Clinica London
Very helpful and cheerful people
19 mei 2021
Clinica provided me with excellent care…
Clinica provided me with excellent care and all the team were very friendly and helpful
19 mei 2021
I was seen quickly for a suspected eye…
I was seen quickly for a suspected eye problem, diagnosed and reassured. Excellent service all round.
19 mei 2021
Antwoord van Clinica London
Dear Carmen,
Thank you very much for taking the time to leave your review. We are sorry that you are dissatisfied with your care and have a persistent eyelid lump after it was drained in early December 2021. We will investigate and make sure that all is done to improve our service for future patients. If you would like to arrange to see your own Consultant or one of our other Consultants to assess and treat your current condition, please do contact us directly to arrange this, as you have not been seen here at Clinica since the start of February 2021.
Best wishes from
The Clinica London Team
I visited Clinica for removal of a Chalazion cyst
I visited Clinica for removal of a Chalazion cyst, an unpleasant procedure and not one I was looking forward to. Jane was utterly comforting in both explaining the procedure in detail and then carrying out the surgery quickly and effectively. I was looked after by a nurse who offered a high level of care and human kindness that helped me through my anxiety. I can’t thank Jane and her team enough.
15 mei 2021
Antwoord van Clinica London
Dear Mr Brampton
We really appreciate seeing your positive review of the Chalazion Treatment you received at Clinica. We hope that your eyelid makes a speedy recovery now that the small lump is operated.
Best wishes for comfortable eyelids and eyes in the future!
The Clinica London Team
I would leave 10 stars if I could
I would leave 10 stars if I could, the staff here are very polite, friendly and helpful, the consultants were very detailed and precise. We got my eye fixed and had a giggle on the way. I would definitely recommend.
SQ
14 mei 2021
Antwoord van Clinica London
Dear Simon
Thank you for your super review of the care you received under Ms Tessa Fayers, Ophthalmologist at Clinica London. We are all delighted that you are so satisfied with your treatment. We wish you all the best for the future and comfortable healthy eyes.
From the Clinica London Team
Excellent practise
Excellent practise, top rate consultant with very friendly and helpful staff. Very clean, feel safe and confident during my consultation.
14 mei 2021
Outstanding care from Clinica London and the team
Outstanding care from the minute you arrive, from the welcoming reception staff especially the kind man who helped my husband when he came to pick me up. To Emmanuelle who look after me the whole time I was there, he was friendly and treated me with such dignity. To Jane Olver who performed my DCR procedure with such expertise and the lovely anesthetist. To Sonia in recovery who did not leave my side and was so caring and reassuring and warm. To the lovely catering man who provided me with coffee, water and a freshly made tuna sandwich. My experience was excellent and to Sophie the secretary who kept me informed about everything at all times and went out of her way to accommodate all my questions and queries.
13 mei 2021
My consultation at Clinica London
My consultation at Clinica London filled me with confidence that my eye problems were fully understood and the necessary procedures to remedy them are being taken by very qualified personnel.
13 mei 2021
Excellent from start to finish
Jaheed is a great guy and thoroughly explained the situation with my eyes being insulin dependent diabetic. The team and Jaheed were extremely professional and completed my Lucentis injections on both eyes with no problems.
13 mei 2021
Antwoord van Clinica London
Dear Sanjay, Thank you for your super straightforward and open review of Jaheed Khan and the care he gave you for your diabetic retinopathy. It is really helpful to other patients with the same condition to know that everything can go well and that it is a good experience.
All the best for healthy eyes
The Clinica London Team
High standards
I have seen various doctors from both the NHS and privately and have to say Dr Naz Raof has been amazing! Most of the doctors I've seen have been very dismissive, rushed and evasive when it comes to questioning.
The service was excellent at Clinica London and the Dr I saw was very polite, understanding and professional. In the presence of Dr Naz Roaf I felt I was finally in the right place after years of ongoing appointments.
I look forward to seeing her again and know I'm in the right hands with her.
13 mei 2021
Excellent experience at this Clinic .
Excellent experience at this Clinic .
Everyone I met was very efficient and friendly and made my visit feel very good .
13 mei 2021
Good service
12 mei 2021
I attended the clinic during the height…
I attended the clinic during the height of the Covid lockdown. The attention to covid safe requirements was well orchastated and I felt safe.
The consideration by the medical staff were sympathetic to the stresses involved.
12 mei 2021
Antwoord van Clinica London
Dear Mr J, Thank you so much for your super review about Clinica London and your visit to Mr Joe McQuillan. We really appreciate your positive feedback and wish you all the best for many more years of healthy eyes.
From the Clinica London Team
Consultation felt a little bit rushed .
12 mei 2021
Antwoord van Clinica London
Dear Miss Foster, Thank you very much for posting your review about your consultation. You had a very obvious eyelid issue and I had intended to convey the findings, the medical and surgical options to you. It is unfortunate that you felt I had rushed you. I sent you an information sheet about eyelid surgery and a report with treatment recommendations. Please do come back and speak with me once more and ask me any questions you still have that you did not get a chance to ask or discuss with me on the day. It will all be part of the original consultation, with no extra charge to you.
Best wishes
Jane Olver, Consultant Oculoplastic Surgeon.
I can honestly say I have been truly…
I can honestly say I have been truly delighted with the professionalism, kindness and care I have received on my visits to have biopsy’s done and subsequent follow up with Naz Raoof. I would also like to thank particularly Jane Oliver who did the biopsy’s on me for her sheer skill and kindness to me plus her team who assisted her . Infact eveyone at Clinica London who I have interacted with has been absolutely brilliant and that includes Sophie . I am truly thankfull and grateful.
12 mei 2021
Antwoord van Clinica London
Dear Angela,
What a lovely review and thank you for naming Naz and myself and Sophie. We feel really good to have been able to help you and appreciate that you have taken the time to post your positive review on line. I shall pass your "message" on to the staff involved looking after you.
All the very best with your eyes and vision.
From the entire Clinica London Team.
Very disappointed with the visit I had…
Very disappointed with the visit I had with the doctor concerned. She didn't have enough time to examine me properly. In and out in ten minutes or so. With no proper diagnosis. I insisted to have blood test and nothing else.
The next day I was taken as an emergency to Chelsea and Westminster Hospital with very high BP 192/124 with sever rashes. I had to be given IV with steroids and pain killers.
I have since seen another Dermatologist ( Robin Russell Jones ) in Cromwell hospital who is planning to do a biopsy and gave me medications for my symptoms rather than just selling me a moisturising cream.
12 mei 2021
Antwoord van Clinica London
Dear Mr Mahdevi
Thank you very much for posting your opinion of your consultation with me about dermatitis. Your feedback is valuable as with it we can improve our patient service. I am really sorry that you were dissatisfied with your consult. We aim to examine patients as efficiently as possible in clinic and with particular skin dermatoses, the use of emollients are mainstay safe and reliable first line treatment options.
Our team highly pride them selves on their clinical acumen and in providing best clinical and patient care at all times. Do book a free of charge video consult with me so that I can address your concerns.
With Best wishes
Dr Angela Tewari
Antwoord van Clinica London
Dear Pervez, A big thank you for your clear positive review of Clinica London.
Best wishes from Jane Olver. and the nurses and reception.
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