Closely Reviews 

76
TrustScore 1.5 uit 5

1,5

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Beoordeeld met 1 van de 5 sterren

Terrible service, awful support. It’s impossible to unsubscribe or get a refund — and this is in 2025, when most SaaS services offer a 30-day money-back guarantee. This feels like nothing but a scam r... Toon meer

Beoordeeld met 1 van de 5 sterren

I received an item that is nothing like what I ordered. I contacted them with a photo of the transaction, a picture of the item I ordered, and a picture of the junk I received. Their response was, "So... Toon meer

Beoordeeld met 1 van de 5 sterren

Super shady cancellation policy for renewals. If you don't want to be charged for NEXT MONTH you must provide 15-25 days of notice. This was NOT made clear anywhere on their website during onboarding... Toon meer

Beoordeeld met 5 van de 5 sterren

I bought Closely off of a recommendation on building my LinkedIn account. I didn’t really know what to expect but I am happily surprised at how my LinkedIn connections have grown by leaps and bounds... Toon meer

Bedrijfsgegevens

  1. Softwarebedrijf

Geschreven door het bedrijf

Closely is a sales engagement platform for digital businesses, brand owners and solopreneurs. It includes Linkedin automation, B2B contacts database, CRM and email marketing features, all under a single platform.


Contactgegevens

1,5

Zeer slecht

TrustScore 1.5 uit 5

76 reviews

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1,5

Alle reviews

(76)

8 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 1 van de 5 sterren

Unprofessioneller Shop

Unprofessioneller Shop! Fehlerhafte Retouren, Nummern werden x mal abgefragt. Die Retouren erst nicht und dann falsch an Klarna gemeldet! 150 Euro zu viel soll ich zahlen!! Ist das System???!!!!

2 oktober 2023
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

The Appoint module is clunky

The Appoint module is clunky, with a horrible UI and a very poor experience integrating it on a website.
Big branding for paid customers, very limited integrations.... Not worth to try.

They are extending their main product launching lifetime deals for extra modules and they are integrating those modules in the UI, which makes it difficult to navigate and set up.

Worst experience ever with an appointment application.

22 augustus 2023
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

They released this too early. Major bugs

They released this too early to fund fixing it. Its so flawed with many many bugs. The important features dont even work. Was shocked. Wait at least 12 months for them to fix all their bugs. I know are working hard but they released this far to early without reviewing the usability and important functions required. Don't use it yet, you will regret it.

30 maart 2023
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

BE CAREFUL ! You don't have control over your billing section

Aside from SOME not all the websites functions working in realtime, my main issue is that i didnt have control of my payment options.Here's what i mean most if not all website clearly excluding the Closelyhq website .

You are able to navigate to the billing see the information no problem right!

Heres what happens and it happened to us. after trying the free version of the tool. we decided to test the paid version for one month . And as you guested it the features that need an upgrade to use weren't worth the price.

Now, when that was realized, we decided to disconnect the card and accidentally clicked the buy subscription button in an attempt to backtrack the billing section .This is because the setting icon is only for your account email and password! I MEAN COME ON !

To make it worse the accidental subscription payment ended up being a year's payment. Now, granted we accept that the mistake made is partially our fault but how is it that you pay but don't have access to your own information without going through their horrendous customer support team that takes a while to get back to you.

And when we asked for a refund they refused to make it even more worse they went on to tell us that they can not confirm/provide any proof that the credit card has been disconnected . then went on to say that we need to contact Stripe to confirm that the card has been disconnected !

AGAIN COME ON! The entire process gets someone going in circles! Especially with a credit card that you cant not be sure will/will not be deducted when the current subscription is done .

BE AWARE THAT YOU WILL NOT HAVE DIRECT ACCESS TO YOUR BILLING INFORMATION !!

in this day and age, their "transparency" approach on using is paid version is clearly a LIE.

15 maart 2023
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Great LinkedIn Automation Tool

Have been using Closely for around 6 months now! Was able to connect with great prospects on LinkedIn ..
Overall a great tool for marketers, founders

9 november 2022
Review zonder uitnodiging
Beoordeeld met 4 van de 5 sterren

Closely is a great tooClosely Makes LinkedIn Outreach Campaigns Easyl for outreach…

Closely is a great tool for outreach campaigns by connecting to your LinkedIn potential leads. I find Closely's templates to be helpful for beginners like me. The warm-up and auto-reply features make LinkedIn's outreach an easy task. I prefer to use Closely as it is a cloud-based app. I don't have to run it on my desktop. It is a kind of set-and-forget task.

6 november 2022
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Growing My LinkedIn Network Has Never Been This Easy

The best thing about Closely is how easy it makes it to create lists of contacts to focus on and messaging campaigns you can use in just a few clicks.

I really like the fact that, thanks to Closely, I can grow my LinkedIn connections – and, with it, my overall professional network and list of potential clients – without having to spend hours every day.

If you'd like to get more meaningful contacts, messaging and create additional opportunities for your business, Closely is a MUST-HAVE!

28 oktober 2022
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

A very useful and smart LinkedIn Automation tool

I already use a few other LinkedIn automation tools, but Closely is my favorite for one simple reason: it's intuitive, simple to use, and in the cloud.

It saves a ton of time since you don't have to continuously sign into LinkedIn for the automation to begin.

29 oktober 2022
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Best Linkedin automation tool

Well, my title pretty much says what it needs to. I have tried tons of LinkedIn automation tools. And while there are better tools that closely but no other tool keeps your LinkedIn account as safe as Closely.

29 oktober 2022
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

One of the Best Lead Generation and Automation Platforms There Is.

Closely's been one of the best lead source for me as a Freelance Agency owner. For me, it's an all in one platform where I can find leads, and do the automation without worrying of getting banned.

From the automation of outreach upon connection request acceptance to sending follow up messages to customization of your message. Closely can definitely do everything in the safest way possible.

I'm still amazed of what it can do and the potential future things that the Closely team can add to the platform. I'm always going to be supporting this team forever. Wishing success and more people to everyone in the Closely team.

2 september 2022
Review zonder uitnodiging
Beoordeeld met 3 van de 5 sterren

I like the software to send request

I like the software to send request to people but i've faced many bugs. support was great so they've helped me but this affected my experience.
My inbox isn't synced with my linkedin so when I read my messages in linkedin, it still appears unread in Closely so I have many unread messages..

Overall, it's still a good software. I have to use it more because i've only launched 2 campaigns which helped to get new connections but no leads so far, which might also be my bad.

26 oktober 2022
Review zonder uitnodiging
Logo Closely

Antwoord van Closely

Hi there! Sorry that you've had and experience that didn't meet your expectations. We've spent a lot of time perfecting the way our automations work and we'll be happy to hear your thoughts about Closely once more. How does it work for you now?

Beoordeeld met 5 van de 5 sterren

Saves tons of time and organizes your LinkedIn life

Closely saves me more time than maybe anything else I use.

I always intend to go onto LinkedIn and max out my weekly connections. Long term it is a must do, but on any given week it is very simple to overlook.

With Closely I can run a connection campaign and just let it run. Does the work for me, and does it all the time.

The other area in which Closely just shines is the CRM functionality they have built out over time. You can organize, tag, and take notes on your different contacts. Something that LinkedIn "should" do, but that they never will do lol. Closely does it and it gets better and better all the time.

It has other features-like the contact data finder-that are fantastic as well. But I came for the connection campaigns and stayed for the LinkedIn CRM lol.

Very useful tool for all your LinkedIn needs.

25 oktober 2022
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Found my Home

I have used a number of products in LinkedIn Automation and some work better than others. Also the price difference can be huge. Now that I found Closely, I don't believe I will be moving to another platform or trying any other. I have found my home.

14 maart 2022
Review zonder uitnodiging

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