Cloudpepper Reviews 19

The support is a bit slow, but they are experts, son muy buenos en lo que hacen.

Cloudpepper has been surprisingly simple to use, reliable, and the feature set is everything we need. We've had one support ticket which they did satisfactorily resolve within 48 hours. Nice. Please keep up the good work.

Very user-friendly and quick to implement. No confusing technical problems. Everything is simple and straight to the point. A smooth experience from start to finish.

Very clean design, i love it.

The information was interesting but did not answer the direct questions. We had to decude the answer.

The best solution to manage your "on premise" instances

Cool software. Very uncomplicated

Response was responsive followed by a correct diagnosis of the problem. Much better than Odoo's service.

Looks very promising but not working really well !
Depending of your request they answer you by email or you have to open ticket on their website, very confusing...
Their system never succeeded to connect at our server although it was properly configured and remote SSH access was working.
Technical support not very fast to answer.
Control panel buggy: no logs of errors encountered, no details
The service looks clearly not fully operational and not working well.

They responded quite quickly with a good, albeit partial, solution.

They changed product support from live chat to a useless bot with AI. Now you won’t get answers an wait for days without response. Stay away from this service, nether thought I would say this once.

I cannot speak highly enough of the Cloud Pepper team and their exceptional hosting services. As a customer for the past year and a half+, I've been consistently impressed with their platform's performance, reliability, and attention to detail in every aspect of their service.

Their technical team has been outstanding, demonstrating remarkable responsiveness by typically replying within hours to any inquiry. They consistently go above and beyond expectations, and their Odoo-specific optimization has transformed our system's performance. The server uptime has been impeccable, providing us with the stability and reliability that's crucial for our business operations.

What truly sets Cloud Pepper apart is their genuine commitment to customer success. Their technical expertise, combined with outstanding customer service and competitive pricing, creates an unmatched hosting experience. For anyone seeking Odoo hosting solutions, Cloud Pepper isn't just a service provider – they're a trusted partner in your business success. I wholeheartedly recommend them without any reservations.

Their service is a joke.
Nothing works, and there isn’t any useful information on their website. The support is useless.
I waited a few hours for an answer; the chat is useless.
Browsing addons doesn’t work.

Fantastic service and very professional support! A good alternative for Odoo.sh or other host providers for Odoo.
Thank you!

The day i found cloud pepper , I informed all my Odoo colleagues about it

A killer it is

An amazing product

Kudos to the team

You found a lifelong customer *wink*

Thanks

The moment I saw the Cloudpepper platform first time, I said "This is it!

A solution built by great people.

I was initially hesitant to switch because we have so many Odoo customers.

During a serious testing process, I was very impressed with their approach to customer needs, subject matter mastery, business discipline and great communication.

It was not easy to convince my team to migrate all our customers. We migrated a few of our customers to Cloudpepper and my team was very happy with the support.

Then we decided to migrate all our customers.

It's a great solution built by really great people. It saves a lot of workload.

We trust Cloudpepper and we love it.

This company excels at making things work for you!

Excellent service!

Cloudpepper is great as a hosting management for Odoo servers, is it community or enterprise.

We are an official Odoo partner and do host all our project with Cloudpepper.

The service is amazing, one can really tell those guys are brilliant at what they do.

All in all, we love Cloudpepper and will continue to use it to host a few dozen Odoo instances with it!