Club 1 Hotels, LLC. Reviews 

This hotel website Is dreadful as they give AWFUL customer service, do NOT have a US toll-free number, the only phone number Is an abandoned landline with a recording never answered by a person... eventually get a response by email....
And reviews... Club1hotels Is the only hotel website offering so frequently "incentives" (sic) of all types for posting favorable reviews... the perfect bribery thus most reviews about Club1hotels are fake so not to be trusted.
My account was closed with no explanation at all!

Get deals!! And the rewards are spectacular!!! Thanks club 1

Club1 hotels is my first choice to go for any bookings when I even start thinking about travel. Always, get the best rates, never faced any issues after making the bookings on club1 hotel. Availability is always better than most of the sites too.

The attentiveness of the staff from valet to check-in was superb. The room, linen and towels were clean. The gym was easy accessible with ample amount of cardio equipment. They also had complimentary headphones in case you forgot yours at home or in the room but they are compatible to the monitors on the cardio equipment were you can set it to the numerous built in workout sessions or you can connect your Netflix account to the monitor and watch a movie while you workout.

excellent prices, excellent hotels, excellent service

Club 1 hotels is amazing we are excited to take our next vacation through club1hotel, There are so many options, hard to decide, we like them all.
Sara

The best place to make a booking with the best prices. Will certainly use club1 hotels going forward. Many thanks.
Lee

I was booking for my honeymoon I was looking around for good rates. I rememebered I was a member with Club 1 and went on thier website. I booked in less than 5 minutes and saved 25%. It was such a worry free expereience.

I have had great experiences with club 1's customer service. I'm giving 4 star because I want people to be aware that the StayHVN side of ClubOne is completely different and pretty difficult sometimes.

I've found a better rate on Club1Hotels.com for the hotel I was looking for. The booking process was straightforward. Thanks

I’ve been booking my hotels on Club1Hotels for many years. I’ve saved many bucks thanks to them and never had an issue

So many great hotels to choose from, with many rate options. Website easy to navigate and very user friendly. Will use again.

Excellent prices and the ClubOne points system helps make this one of the most competitive hotel sites on the internet.

I booked some hotel rooms through Club1Hotels and the experience was ok until last year when my pre-paid booking was not recognized by Accor Hotels in Paris and I had to pay again at the hotel front desk. Then the Club1Hotels customer service did not give any solution at all and I ended up paying twice. I would not recommend this service until they become more reliable.

Everything worked goodI I love booking my hotels with Club 1 Hotels.

We have booked through Club 1 hotels many times and have had great experiences with booking. We have not run into any issues with our reservation when arriving at the hotel..so far so good. We will continue using them to book our travel

I just started making my hotel reservations with Club 1 and they are fantastic and very professional. I am pleased with them. If you really want to receive a good price and excellent customer service and get the best price hotels use them.

They charged twice for my reservation that after was cancelled, but I never got my money back, I contacted them for the only way (text messages) and they say they will not refund as they had a debit from my card (that is not true). They charged after my disputes 4 times again but they were reversed after my complaint, and is not a small, we are talking now about $ 3,557.04.
Don deal with this Company is a mess, and there is nobody to talk with.

Your response is not accurate, today Amex took again my dispute because they saw that the amount is still not credited in my account that has to be in $0 and is showing that I owe $3,557.04, your website shows 4 sales for the same amount and only two refunds, so they are missing two refunds as the reservation was cancelled on time and was charged twice.

After an initial hotel booking in Miami, then this travel website became a scam as they blocked my login and never responded my messages. They never answer the phone with a Chicago area code, it's an answering machine based in a landline. The recording states that "all agents are busy with other customers" but that is false. Simply Club1hotels does not have any call center, and be lucky if they respond your email messages.... and there is never the name of the agent who replies.

Be careful as Club1hotels bribes some users by offering discounts or upgrades if they write positive or favorable reviews. Therefore, many reviews are not to be trusted.