Coachhire4u.com Reviews 

307
TrustScore 4.5 uit 5

4,7

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

My youth charity has been using Coach Hire 4 U for the past two years, and I honestly cannot recommend them highly enough! The drivers are always friendly, professional, helpful and, importantly, e... Toon meer

Beoordeeld met 5 van de 5 sterren

We hired a coach at short notice and they were still able to accommodate us, which was brilliant. The booking process was really simple, and I’m pretty sure it was Faye who helped us, she was great.... Toon meer

Beoordeeld met 5 van de 5 sterren

Had a coach yesterday to Ascot and back for a day at the races for my nieces 21st birthday. Faultless service, Lovely clean coach with good facilities. Special mention and thanks to the driver Scott w... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 4 van de 5 sterren

I had a great experience with Coachhire4u.com. Both Scott and Kosta were excellent drivers—friendly, polite, and professional. Scott was careful and attentive, while Kosta went above and beyond to mak... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Bus- en touringcarbedrijf

Geschreven door het bedrijf

Coach Hire 4 U fleet will provide the very best in comfort, safety and technology along with latest up to date carbon friendly engines to the specification that meets your requirement. From 4-seater executive saloon cars to full size 70 seat executive coaches, travel all over the south of England, throughout the UK and into Europe. Whether it’s corporate travel, private hire, excursions or your daily commute, we can cater for all of your travel needs. Indeed our teams proven logistic excellence ensures that we can manage complicated events with ease, from airport closures to conference transport, giving you total peace of mind. Your safety is assured. All of our vehicles are routinely inspected and maintained by a team of skilled technicians, ensuring that they are perfectly presented and in excellent working order. All vehicles are equipped with the latest technology including Sat Nav, GPS tracking, CCTV . This allows our operations team to pin point the exact location of the coach at any time and re-route the driver if necessary journey. Nationwide Plus. More than just simple coach hire, Nationwide Plus can provide cars – coaches via our 24/7 operations department almost any where in the country. where possible we utilise our own fleet but where necessary we utilise the services of like minded operators providing the same standards you expect. Coach Hire 4 U are only as good as the people who drive and organise them. We believe that investment in people is just as important as investment in our fleet. To reinforce this we have built a team of highly skilled individuals, dedicated to ensuring that your experience exceeds your expectations.


Contactgegevens

4,7

Uitstekend

TrustScore 4.5 uit 5

307 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,7

Alle reviews

(307)

6 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 5 van de 5 sterren

Very Great Service

Very Great Service. Very Professional driver. Very comfortable with his driving

13 januari 2025
Review zonder uitnodiging
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Antwoord van Coachhire4u.com

Thank you, I pass on your comments

Beoordeeld met 4 van de 5 sterren

London tour with regular stops.

The day to day Driver was very informative, polite and courteous throughout the route. One driver in particular though, during the regular drivers break, did not introduce himself or was not particularly helpful during stops. Was more interested in his phone during stops.

5 januari 2025
Review zonder uitnodiging
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Antwoord van Coachhire4u.com

This was Akhil, he always goes the extra mile

Beoordeeld met 5 van de 5 sterren

Brilliant driver

Brilliant driver, helpful and kind, thanks Kosta, our trip has been fantastic

9 januari 2025
Review zonder uitnodiging
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Antwoord van Coachhire4u.com

Thanks for your comments

Beoordeeld met 5 van de 5 sterren

Amazing Service- Kosta

Amazing Service, Kosta was awesome! Very friendly and helpful. And was very knowledgeable being able to tell us things around England which was awesome!

3 januari 2025
Review zonder uitnodiging
Beoordeeld met 4 van de 5 sterren

From the moment I entered

From the moment I entered, I was taken aback by the lively atmosphere. The eclectic decor, featuring old saloon memorabilia and vibrant artwork, sets a fantastic backdrop for a night out. The staff greeted us with big smiles, making us feel welcome immediately.

We started with a round of drinks, and I opted for their famous "Saloon Smash," which was refreshing and full of flavor. It was the perfect start to the evening! For dinner, I chose the grilled salmon, and it was one of the best I’ve had. The fish was cooked just right and paired beautifully with a zesty lemon-dill sauce.

The highlight of the night was the trivia contest they held. It was such a fun way to engage with the other patrons, and the prizes were a nice touch! I’ll definitely be back for more!

10 februari 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Kosta was absolutely amazing

Kosta was absolutely amazing. Excellent driver, but even better an excellent person. He instantly eased my nerves through his kindness with having a baby on board and was just very genuinely kind and helpful throughout our trip.

15 augustus 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Great experience

Great experience! Our coach driver Costa was a top man. Really went out of the way to take care of our group!

15 augustus 2024
Review zonder uitnodiging
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Antwoord van Coachhire4u.com

Kostas is in great demand and in Great company as we fortunately have many drivers like him

Beoordeeld met 5 van de 5 sterren

Our driver Kosta was absolutely…

Our driver Kosta was absolutely amazing! He was an excellent driver, very kind, friendly, and patient. I’d definitely recommend him to everyone.

14 augustus 2024
Review zonder uitnodiging
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Antwoord van Coachhire4u.com

many thanks I will pass on your comments

Beoordeeld met 5 van de 5 sterren

Thank you Kosta!

Thank you Kosta for making this a safe and memorable trip for our children. Your kindness, endless water bottles, and impressive driving is much appreciated!

11 augustus 2024
Review zonder uitnodiging
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Antwoord van Coachhire4u.com

I will pass on you review. many thanks

Beoordeeld met 5 van de 5 sterren

Great Experience!

Scott was fun, polite, and professional. He got us everywhere we needed to be early and on time, and was super helpful with anything we needed

10 augustus 2024
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Antwoord van Coachhire4u.com

We all love Scott, great driver. we are fortunate to have many drivers like him

Beoordeeld met 5 van de 5 sterren

Magnificent Driver. Scott

He is an excellent driver and a very great guy. Friendly, easy to talk to, and funny. Overall a really great experience.

10 augustus 2024
Review zonder uitnodiging
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Antwoord van Coachhire4u.com

Scott the magnificent. he is a great driver and a great ambassador

Beoordeeld met 5 van de 5 sterren

Excellent!

Patric is very kind and friendly.

1 augustus 2024
Review zonder uitnodiging
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Antwoord van Coachhire4u.com

Patric is a wonderful driver, been with the company over 20 years

Beoordeeld met 5 van de 5 sterren

Coachhire4u and driver Patric did great!

My friend chose Coachhire4u for his wedding. Patric was the driver. He did a fantastic job and was extremely courteous. Great arrive and personnel at this firm. Highly recommend.

2 augustus 2024
Review zonder uitnodiging
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Antwoord van Coachhire4u.com

Thank you I will pass on your comments

Beoordeeld met 1 van de 5 sterren

Avoid booking at all costs!

Avoid booking with this company at all costs! I booked two coaches with Coach Hire 4 u to transport a group of 30 people for corporate events over 2 separate days, and experienced terrible service from beginning to end.

My repeated attempts to emphasise a specific pick-up location ahead of the day (due to being in a rural location) were ignored, and led to a significant delay in pick-up, whereby our coach driver repeatedly went the wrong way, and then parked in a different location, demanding that we come to him. Due to his refusal to pick us up from our designated location, our group had to walk upwards of 15 minutes to reach him, despite assurances to the driver from both us and our hotel that coaches and school buses pick up and drop off from the location specified in the booking all the time. When we eventually left this new location, we were 50 minutes behind our scheduled departure time. Upon leaving, it quickly transpired our coach driver had made no effort to plan a route to our location suitable for the size of the coach he was driving (he instead used google maps); this meant we frequently had to re-route away from roads we couldn't go down, and a journey that should have taken 40 minutes took us over an hour and a half. We arrived at our destination over an hour and a half later than expected. Our return journey was thankfully shorter, not due to the driver using the time at our location to research the return journey, but because a member of our party volunteered to direct him back more efficiently.

Given the extent of the delay, I spoke to our driver for the next day that evening, emphasising the location of pick up and suggesting a buffer of time would be helpful. Our contact at the hotel spoke with our coach driver mid-morning, telling him they will meet him at the car park from the previous day, and direct him down to our pickup point. When, at 12:30, they called up to check his progress, he informed them he was running 10 minutes late, and will legally require a half hour break in addition to this delay (minimum, 40-minute delay in total). Given our previous day’s experience, and the time-sensitive nature of us making it to our location, we had to come up with alternative transportation to take us to our location, and did not use the coach at all. While we appreciate that delays can occur due to traffic, it's completely unacceptable that Coach Hire 4 U didn't factor the driver's legally required rest breaks into the schedule. There was also no effort made to communicate any delays to us. We only found out about the delays and the driver's legal break requirements when we contacted Coach Hire 4 U ourselves. There was no apology from the driver, and frankly the driver’s attitude to the team was rude and non-cooperative.

Given the experience listed above, we made the decision to complain to Coach Hire 4 u and request a small, but in our option entirely reasonable, partial refund. Not only did it take the company over 3 weeks to respond to this complaint, the response we did receive was defensive and largely ignored the issues we'd outlined. We will not be using Coach Hire 4 U as a supplier anymore and I recommend that anyone looking to book a coach looks elsewhere.

10 juni 2024
Review zonder uitnodiging
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Antwoord van Coachhire4u.com

HI Suzie, there are always 3 sides to a story, yours, mine and reality. I belive our version of events supported by factual Docs is closer to reality. we have thousands of reviews across many reviews sites ranging from 4.5 - 4.8 * and this speaks volumes.
We did investigate your complaint thoroughly. We supplied you with Tachograph and Tracking data. CCTV images. This info does not support your complaint. Tachographs are calibrated by the DVSA ( ministry of Transport ) and relied upon in court. Day 1, was the location. the coach would not fit through the country hotel gates, but did arrive on time, but had to reverse back through this tiny narrow Cotswold village. there is a carpark at the top of the village that was created for this reason. And your group then had to walk 15 minutes to it. The hotel confirmed large coaches can't enter the estate Gates. Both entrances are two Small for our size of vehicle. This was bad planning by the event organiser, we can't be held to account for the coaches not fitting through the gates. Day 2 the coach arrived at 13:52 this time the coach park in the village was selected. The driver was called around 12:20 and asked his ETA he advised his satNav is stating 14:10 due to an RTA and if it gets worse he may may have to take a legal break of 30minutes. no further calls were made. The traffic eased and the driver arrived 8 minutes early and the legal 30 minute break was not necessary. The driver called the group leader to advise he was in position, but no answer. The driver then tried the hotel reception to be advised by the receptionist the coach was no longer required. as they have decided to travel by multiple taxis. The driver waited to take instructions from his operations and at 14:15 several taxis passed by the coach park

Clearly we don't agree with your opinion. And believe your denands for a full refund are not warranted. You are not taking responsibility for selecting a venue that was built for horse and carriage not modern day coaches an executive coach was never suitable for this venue, hence why there is a car and coach park at the top of the village on the main road. If you stood the coach down at 12:20 on day 2 we would have considered some kind of refund for day 2 but you allowed the coach and driver to continue another 75 miles. You did not communicate any further with driver or our Operations centre. You pointlessly allowed the coach to continue and did not use it, but expect a refund.

Drivers are legally required to take legal breaks after driving periods. drivers have no choice. The breaks are designed to ensure drivers are rested and passengers are safe. You cant just ignore them because they dont fit the schedule. The driver was advised on day 2 if he was delayed any further he may need a break, but as the traffic eased that was not necessary.

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