Prescription from doctor showing as filled but not received and no communication to say it has. Rang and was lied to each time that they had only just received it that day and would ensure it would b... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
Absolutely brilliant service !! Had been with the large high street pharmacy but was waiting 7days plus on direct prescriptions and even customer services were horrendous. Swapped to Coda and WOW , c... Toon meer
Coda Pharmacy are spot on every time. The process is far better, easier and faster than ordering through the GP surgery. Cannot recommend highly enough.
I have moved from a local pharmacy to Coda and they have delivered my medication next day which is an amazing service, and the one time I had a question they answered the phone professionally and de... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
Coda Pharmacy is a family run NHS online Pharmacy, we dispense and deliver NHS prescriptions across England and Wales for FREE. What sets us apart from other pharmacies is we believe in customer service and that extra personal touch. If you call the pharmacy someone will always be on the other end to help with any questions or queries you may have.
Contactgegevens
Westham Business Park, BN24 5NP, Pevensey, Verenigd Koninkrijk
- 01323 924038
- info@codapharmacy.co.uk
- codapharmacy.co.uk
4,5
Uitstekend
482 reviews
Heeft 61% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 2 weken
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Antwoord van Coda Pharmacy
Thank you for the feedback. Glad we could help with your query. Kind regards. Colin
Antwoord van Coda Pharmacy
Thank you for leaving a review. Kind regards. Colin
It’s the same very time no need to keep…
It’s the same very time no need to keep asking me
27 januari 2025
Antwoord van Coda Pharmacy
Thank you Barry. Kind regards. Colin
Antwoord van Coda Pharmacy
Hi Lindsay, Thank you for your feedback and sorry to hear this. I have spoken to Royal Mail, they said they attempted delivery but the property was inaccessible. I have asked them to escalate this to make sure it doesn't happen again. kind regards. Colin
Excellent first delivery
29 januari 2025
Antwoord van Coda Pharmacy
Thank you for the review, we really appreciate it. Kind regards. Colin
Antwoord van Coda Pharmacy
Thank you for the positive feedback. Many thanks. Colin
Very quick service
27 januari 2025
Antwoord van Coda Pharmacy
Many thanks for the kind feedback. Regards. Chris
Antwoord van Coda Pharmacy
Hi Carol,
Thank you for bringing this to our attention, and I’m truly sorry to hear about the inconvenience you’ve experienced regarding your emails and medication. I completely understand how frustrating this must be, and I deeply apologize for the delay in resolving the matter.
Please note that we have attempted to reach you on several occasions via phone to discuss and address your concerns, but it seems we may have missed connecting with you. This was to let you know we were liaising with your GP to find an alternative which contributed to the delay. I have spoken to the pharmacy team and they said this matter has now been resolved.
Once again, I sincerely apologize for the inconvenience this has caused, and I appreciate your patience and understanding.
Kind regards. Colin
Simple things make for excellent service
Changed to this pharmacy after appalling "service" elsewhere. My first monthly prescription delivered in 3 days of issue by my doctor, unheard of before. Friendly delivery driver found his way to my back door as requested. All 16 items were in the bag, not often the case before. The simple things make for excellent service.
6 december 2024
Review zonder uitnodiging
Antwoord van Coda Pharmacy
Thank you for your feedback, we really appreciate it. Kind regards. Colin
Quick efficient service
Good to see they had co-codamol in stock as I had previously found some were unable to fulfil my order due to supply issues.
29 november 2024
Antwoord van Coda Pharmacy
Thank you for your feedback. Kind regards. Colin
My first experience of your service and…
My first experience of your service and I'm impressed.
19 november 2024
Antwoord van Coda Pharmacy
Thank you for the lovely feedback. Kind regards. Colin
Ordering works well and quick response
12 november 2024
Antwoord van Coda Pharmacy
Thank you for the review. Kind regards. Colin
Antwoord van Coda Pharmacy
Thank you for your lovely feedback. Regards. Colin
Antwoord van Coda Pharmacy
Thank you, glad everything arrived on time. Regards. Colin
Antwoord van Coda Pharmacy
Thank you, really happy it worked perfectly for you. Colin
Antwoord van Coda Pharmacy
Thank you for your purchase. Colin
Seamless experience
As a student who lives away from home, being able to easily access my medication through Coda alleviates the stress of registering with a new pharmacy. Having my medication delivered to my door within 5 working days also makes life so much easier. Highly recommend!
23 oktober 2024
Antwoord van Coda Pharmacy
Thank you for the kind feedback, glad it has helped your situation. Colin
Antwoord van Coda Pharmacy
Thank you for your feedback. Kind regards. Colin
Great service and very efficient
Great service and very efficient, helpful and reliable.
16 oktober 2024
Antwoord van Coda Pharmacy
Thank you for your feedback we are glad we could help. Kind regards. Colin
Antwoord van Coda Pharmacy
Thank you, we are really glad you are happy with the service. Many thanks. Chris
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