Coffee Parts Reviews 9.301

Ordered the VBM Domobar Service Kit (#RE-vbm-domobar-service-kit) and it is incomplete: missing one 513836/T ring (there should be 3, only 2 included) and 460000/T completely. The support is mental: they don't respond to requests via website (waited for 3 days) and good luck getting someone on the phone: elevator music for 30 seconds and "we'll call you back". Spoiler: they won't, you need to call again and again. Everything listed in the description is included so there is no issue from the company's point of view even though it's missing parts. Another issue is the part names listed are VBM part numbers, so using the parts diagram on the website will be confusing because the part numbers don't match what's in the description, so good luck figuring out something is indeed missing. For a 100$+ kit I expect the kit to contain everything needed or support to fix an issue on their part.

Coffee Parts offers a comprehensive range of high quality espresso machine parts, tools, and accessories

Not only was Coffee Parts the cheapest option for my requirements, the order was dispatched within a couple of hours (on a Friday arvo) and I received my replacement kits on Monday morning. Fantastic communication regarding my order, cheap, and quick delivery. Excellent service!

Very good service, Cannot recall the agent I Spoke with but was very happy with the service and quality I received. Thank you!

I love my Outin Espresso Machine - even brewed my own espresso on a domestic flight yesterday - much to the delight of the cabin crew and some fellow passengers. I cannot fault the service from Coffee Parts. Quick dispatch and delivery. I have had mine for about 4 months and it hasn't skipped a beat. Please note: I WAS NOT PAID or given any incentive to write this. I'm writing this after seeing such a defamatory review yesterday! Happy to keep supporting a small australian business who has provided a great service to me. Thanks coffeeparts for keeping the world safe by keeping me caffeinated 🤣

Super quick delivery. Great service, genuine advice, excellent range.

My 1st order (express post option) - ordered and it came the next day. Got a Pesado tamp and IMS shower screen.

2nd order (regular post option) - just silicone grease. Ordered on a thurs and it came Saturday. Has zero scent so that's awesome.

Really impressed. I've seen the guy that owns it pop up on YouTube so made me feel comfy that it's not a scam. I am leaving this review because another site "coffee beanery" scammed me for a whole machine 3k. So please shop carefully and go here instead or Jet Black espresso.

Bloody quick here though :)

Hassle free, quick, friendly service. Products are premium quality and postage is super quick and efficient. Have and will definitely buy again, their range is wide and prices competitive. A great example of home a small business should be operated.

… been buying from Coffee Parts.
It must be around 20 years.
And they have been absolutely, consistently, perfect.
They have the parts I need, at reasonable prices. And they ship fast and reliably.
Keep up the great work guys!

Made ordered and delivered so fast. Great transaction and will be ordering again. Thank you

Amazing speed and great products.
I ordered a puck filter, dosing ring and mug and it arrived two days later! Great communication throughout.
Great products and easily the best price I found. I will be definitely be back for all coffee machine supplies from here on. Very positive experience.

Great Service! Prompt delivery. Love Coffee Parts.

great friendly service from the Pagewood team. good pricing too!

Good service...quick delivery.

Ordered, got my stuff.

Under sink filter kit had no instructions, so you have to already have an idea how it works. However mine needed three O rings in two sizes. One on the brass to brass main fitting, and one either side of the plastic filter part where the braided lines screw in. I also added plumbers tape to make sure.

Was a two day job, because I had to install it, see the massive leaks, then go get the parts the next day to properly finish the job.

Water tastes great now from the tap and won't gunk up the coffee machine, however the supposed kit should have been complete, and the seller probably should respond when you tell them your issues that you had.

Fast delivery, great quality product

Good quality, reasonably priced and lovely customer service

Love the product, speedy delivery 👍

Excellent stock to choose from and prompt and friendly delivery

Quick delivery, good price