Good communication from Coffee Supplies Direct, to reply to my query about best before dates (18 months on the Tiziano Bonini). Ordered, and dispatch notification received 24 mins after ordering.... Toon meer
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Lees wat reviewers zeggen
Always great prices, fast delivery, no issues whatsoever. I've been a returning customer for more than a year, ordering on a monthly basis. There has been only one occasion when something went wrong... Toon meer
I gave a 1 star review to Coffee Supplies Direct for poor after sales service as my emails were unanswered. It turns out that the mails went straight to spam - has never happened to me before. Once co... Toon meer
Found this company quiet by chance and the A mod A Mio Lavazza pods were exactly what's on the box and with the postage undercuts another large retail establishment by a lot I will be using them ag... Toon meer
Bedrijfsgegevens
Over Coffee Supplies Direct
Geschreven door het bedrijf
About Coffee Supplies Direct
At Coffee Supplies Direct we have a very simple goal: to supply you with a range of hot beverage solutions at the right prices to keep your customers coming back for more.
We specialise in:
It’s a goal made easier by our competitive prices, fantastic customer service and unbeatable supplier expertise. Our recipe for success is simple.
We pride ourselves on our excellent customer service, wide range of products & our great relationships with our suppliers.
Delivery - Free delivery on orders over £60 with a Next Day delivery option available
Returns - 30 Day money back returns on items returned in their original condition
Credit - We offer a credit option through Klarna & Paypal Credit to help keep your business moving
Contactgegevens
Unit 7-8 Leatherhead Trade Park, Station Road, KT22 7AG, Leatherhead, Verenigd Koninkrijk
- info@coffeesuppliesdirect.co.uk
- coffeesuppliesdirect.co.uk
4,8
Uitstekend
10K reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 90% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Always quick delivery and a great price.
28 november 2024
Delivery was promised for yesterday
Delivery was promised for yesterday, but it has not arrived yet (Tuesday 03/12/2024). I hope the Royal Mail has not delivered the coffee to another address as it did recently. Unable to comment on the quality as I have not seen it just yet.
27 november 2024
Good price and arrived nearly on time
Good price and arrived nearly on time. You are not responsible for Royal Mail; may consider a new courier!
27 november 2024
Royal mail advised me my order would be…
Royal mail advised me my order would be delivered today. I waited in all day and my order hasn't arrived?
2 december 2024
Antwoord van Coffee Supplies Direct
Dear John,
We’re very sorry to hear about the delay with your order. We completely understand how frustrating it can be to wait for a delivery that doesn’t arrive as expected.
Please contact us directly via this link: [https://www.coffeesuppliesdirect.co.uk/pages/contact-us](https://www.coffeesuppliesdirect.co.uk/pages/contact-us), and we’ll work with you to get this sorted as soon as possible.
Thank you for your patience, and we look forward to resolving this for you.
Kind regards,
Coffee Supplies Direct.
Great prices
Great prices, web site easy to use, prompt delivery, bit disappointed by the £60 min order for free delivery.
26 november 2024
You sent me the wrong coffee
You sent me the wrong coffee. I ordered Douwe Egberts Cafetiere Blend but you sent me DE Filter Blend.
27 november 2024
Antwoord van Coffee Supplies Direct
Dear Robin,
Thank you for bringing this to our attention, and we sincerely apologize for the mix-up. It seems we may have made a mistake during packing, and we're truly sorry for any inconvenience caused.
We also reviewed our customer service records but could not find any prior contact from you regarding this issue. If you haven’t already, please reach out to us directly, and we'll make it our priority to resolve this as quickly as possible.
We appreciate your understanding and look forward to getting this sorted out for you!
Best regards,
Coffee Supplies Direct.
Everything was just right from order to…
Everything was just right from order to delivery!
27 november 2024
Great price easy to order
Great price easy to order delivered on time,what’s not to like
27 november 2024
Great service
26 november 2024
Great company which never disappoints
Great company which never disappoints. The cheapest coffee ever. The greatest deals ever in the section: REDUCED. I will only buy from this company from now on. You can really save a lot of money buying from them.
26 november 2024
Delivered in reasonable time
26 november 2024
Great on-line price for original…
Great on-line price for original product. Website was easy to use and well described products. Shipping was free and quick.
26 november 2024
It was easy to order my coffee and it…
It was easy to order my coffee and it was delivered by Royal Mail promptly.
This was my first order but it won’t be my last!
26 november 2024
Efficient early delivery
Efficient early delivery. Very easy to place an order. Would have been a 5 star but the free postage is target is too high at £60.
26 november 2024
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