Alisha adapted very well to my sometimes conflicting approach, but her patience got us there in the end. She was able to explain why many of the question didn't apply directly to my very simple situat... Toon meer
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
We had an disagreement with the amount of SDLT our solicitor believed we should have been paying, they believed we should have paid £27k but we were sure it was only £12k. We spoke to Neil initially v... Toon meer
Bedrijf heeft geantwoord
Such brilliant helpful people to deal with. When it comes to SDLT they certainly know their stuff and I was very quick to receive a response and confirmation SDLT Certificate and all done on a late Fr... Toon meer
Bedrijf heeft geantwoord
Absolutely pleasure to deal with Compass. Not often you speak to agents who genuinely have your best interest at heart. From the first call to task completion fantastic customer service. If I could mo... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
We have designed the UK’s only accurate property tax calculator. SDLT, LTT and LBTT – our system allows you to calculate liability for any of these with certainty and confidence.
Contactgegevens
Verenigd Koninkrijk
- support@compass.tech
- compass.tech
4,7
Uitstekend
143 reviews
Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 24 uur
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Completing an SDLT questionnaire
Alisha adapted very well to my sometimes conflicting approach, but her patience got us there in the end. She was able to explain why many of the question didn't apply directly to my very simple situation, but that a response was still needed (generally a simple No).
24 april 2026
Very helpful phone call.
17 april 2026
Antwoord van Compass
Pleased we could help. Thanks for letting us know.
Spoke to a very helpful lady called…
Spoke to a very helpful lady called Raj. Very efficient service.
13 april 2026
Antwoord van Compass
Efficient and helpful is what we are here for. Glad the experience reflected that.
Antwoord van Compass
Easy, helpful and good service is the combination we always want to deliver. Glad it came through that way for you.
Raj was truly excellent
Raj was well prepared and informed, fast in her dealings and exacting with her answers to my questions.
10 april 2026
Antwoord van Compass
It means a lot to hear that your questions were answered properly and without hesitation. That kind of thoroughness matters in this area more than most.
Quick and easy to deal with
Quick and easy to deal with. The representative made the whole process very straightforward.
23 maart 2026
Antwoord van Compass
That is exactly what we aim for. Pleased it felt straightforward from start to finish.
Comprehensive assessment of SDLT on our…
Comprehensive assessment of SDLT on our property transaction
23 maart 2026
Antwoord van Compass
Glad the assessment did its job. SDLT on property transactions can throw up a lot of variables and it is good to know we covered the ground properly for you.
Excellent customer service and…
Excellent customer service and impressive technology. Compass swiftly provided an interesting and reassuring insight into the complexities of Stamp Duty calculation.
18 maart 2026
Antwoord van Compass
Thank you for this. Stamp Duty can be a genuinely complex area and we are glad we were able to bring some clarity to your situation. Great to have you with us.
Professional and pleasant to speak to. Raj was extremely good and very helpful in filling out my documents.
Excellent and very professional, helped ease me through my documents questionnaire. Raj was a pleasure to speak to.
17 maart 2026
Antwoord van Compass
Really pleased to hear you felt supported through the questionnaire. That is exactly the kind of experience we want people to have. Wishing you all the best with your transaction.
Rubbish service
Had to chase them wife rang 3 times and never got back
Not recommend them
Apualuing service
19 december 2025
Antwoord van Compass
Thank you for your feedback. We are sorry to hear your experience did not reflect the standard we hold ourselves to. We have been unable to identify the concerns raised from our end, and a member of our team will be in touch directly to understand more and work towards a resolution.
Highly efficient process with exceptional service
My solicitor recommended that Compass assist with Stamp Duty Land Tax to avoid issues due to the complex, ever-shifting and frequently controversial area of UK taxation. The process was very straightforward, but after completing the online questionnaire, I was unsure about some of my responses. I was rescued by Raj, who (as if by magic) called to run through the form and ensured all was correct for submission. An absolutely excellent service in every respect.
10 maart 2026
Antwoord van Compass
Thank you for such a detailed and generous review. We are delighted your solicitor pointed you in our direction, and that our team was on hand to help clarify your responses and ensure everything was submitted correctly. It is great to hear you found the overall experience excellent. We wish you all the best with your transaction.
Great service by Saul at Compass
Saul, was very thorough and professional. Process was simple and straightforward.
2 maart 2026
Antwoord van Compass
Thank you for your kind words. We are pleased to hear you found the process straightforward and the service professional. We look forward to assisting you again.
Very helpful!
Saul helped me fill in the form. He was very helpful, knowledgeable and efficient and made sure I fully understood the process.
3 maart 2026
Antwoord van Compass
Good to hear the guidance helped make the form easier to work through. Clear explanations matter in a process like this, so it is great to know that came across.
Gave help completing form as I have no…
Gave help completing form as I have no laptop/computer
19 februari 2026
Antwoord van Compass
Really glad we could help you get everything completed without needing a computer. We are always happy to guide things through in whatever way works best for you.
Antwoord van Compass
Really good to hear it felt smooth and easy to use. That is exactly what we aim for.
Quick response time with transparency…
Quick response time with transparency and accuracy
30 januari 2026
Antwoord van Compass
Quick responses and clear information matter, so it is good to know that is what you experienced. We appreciate you taking the time to say so.
Antwoord van Compass
We are glad the service felt straightforward and easy to use. Thank you for sharing that with us.
Antwoord van Compass
We are pleased everything was handled quickly and reliably. Thank you for taking a moment to leave your review.
Quick and easy
Quick and easy, just few questions to answer, they follow up with a phone call to confirm everything and are happy to explain anything you don't understand.
2 februari 2026
Antwoord van Compass
It is really nice to hear the process felt simple and reassuring. Taking the time to talk things through and explain anything unclear is important to us, so we are glad that came across. Thank you for sharing your experience.
Antwoord van Compass
Thank you for your feedback. We’re sorry to hear that the purpose of our work was not clear. Our role is to review the full facts of a transaction and confirm the correct SDLT position, particularly where estates, family members, or linked interests are involved. These situations can materially change the tax outcome depending on the detail.
In cases like this, a slightly different structure or entitlement can result in a very different SDLT position, including access to reliefs that significantly reduce the tax due. Our review is designed to confirm whether those apply and ensure the correct amount is paid. We have been trying to contact you to talk through the assessment and would still be very happy to explain what was reviewed on your behalf if you would like to discuss it further.
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Bedrijven kunnen reviews verzamelen via geautomatiseerde uitnodigingen. Deze reviews worden als geverifieerd bestempeld, omdat het evident is dat ze op echte ervaringen gebaseerd zijn.
Lees meer over geverifieerde reviews.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.