Concentra, Inc. Reviews 

I wouldn’t recommend no company to send people for Job.here. Staff in front good. Doctors in the back can’t read or apparently have bad attitudes meaning Bibisi lusy Whatever her name is. I don’t see how my prescribed medication I take at night to sleep affect get dot card. I drive during daytime. Next she need to leave her bad attitude at home and do your job correctly ask question like when do u take your medicine as needed or at night. Cause it’s in the paperwork.

Waited over four hours in the waiting room. numerous other patients were complaining about the wait time also. Dr. Wilson would not return emails phone calls from myself or my insurance adjuster, only about one out of four phone calls will get answered. They must not pay their doctors very much because 9 out of 10 of all their employees across the board are incompetent. I have had over 50 visits at Concentra over the last 20 years and nothing has changed. Stay away. Worst place ever.

Horrible place! Waited forever to just get checked in. One person working the desk. Finally left after sitting there for an hour and 15min. Ridiculous! Went out in the parking lot and did a virtual visit with Walgreens. Prescription called in within 20min after leaving Concentra! ER would’ve been quicker!

I went to Concentra for a work injury to my finger. My employers insurance was covered here. They perked me around, all I wanted to do was see a specialist. I saw 2 other doctors besides a specialist. When my appointment with my specialist came up, I drove 1 hour, for the third time, to find out that the appointment I had waited a month for, was canceled. By the doctor I never saw. But they did want to have me see a none specialist, again. My finger is still not right. I have not seen a hand specialist. Find another place to go with your workers comp claim.

Terrible work culture. Very impartial and not at all helpful. If you live in Lexington Ky good luck. You might lose a couple of brain cells.

They were very polite and helpful. Works Diamanté and Zoyla really made me comfortable and assured me that it will be ok. They made my day. I am kindly asking that what increases or promotions please give it to them because they merit it. Dr. Lopez was also very nice. Beautiful staff.

This has been one of the worst clinic experiences I’ve ever had. There’s a serious lack of professionalism and urgency. Patients are left waiting for hours while staff appear to be joking around or taking extended breaks. It’s frustrating to see people show up to work and not take their responsibilities seriously especially in a healthcare setting where time and care actually matter. This kind of service really needs to improve.

Need faster service. For staff to do their job instead of talking about personal things. Wait time in patient room was ridiculous.

The one in North Canton Ohio might have the worst employees of any trade of any store of any state ever. I can’t believe these people get paychecks. I just sat for 1 hour and 15 minutes to take a urine screen and a physical and after 55 minutes I took the urine screen then after 1hr 10 minutes I finally walked out. I sat there while every single employee in there did absolutely nothing but sit on their phones. There were at least 7 other patients and not even 1 went back before I left

waited over 40mins for intake paperwork
then told nearly 2 hours before seen for drug screen and physical.
I had even called to ask what time work best for them and was assured mult times less than an hour.

It must be sad for these professionals to be forced to lie to the client by spoken word and written word, in order to keep their jobs.

They told me my BP was 212/150, and my EKG showed problems and ordered an ambulance to the ER. Emergency Room doctors said i had a normal EKG despite faulty Concentra paperwork did a complete blood panel, no abnormalities, total waste of money.

Absolutely Abysmal. Doctor after I had told him multiple times that I didn't want any problems getting my subscription for ibuprofen forwards it to the CVS in Miramar under the wrong code and this Veteran had to pay out of pocket for the medication which he DID NOT HAVE TO. Called management and spoke to Central Director Gina W and super nonchalant about the doctor dropping the ball and no compensation. If you need urgent services find somewhere else, trust me. Promised that Yelp huh Gina

It only gets worse. I was sent toxicology results via email on 7/27/25, all negative. Then I got an email today, 8/1/25 with a link to the toxicology results on their "Hub". The results on the "Hub" show that the TEST WAS CANCELED. I don't know for certain which "result" to believe. This company is inept at best, and should be avoided at all costs.

I called the Rocklin CA office at 8 am they wouldn't pick up the phone. I am now waiting 2 hours to see a doctor for a go back to work form. This is very frustrating and there are not enough seats in the waiting room. This is the lowest possible contract for cheap corporate bottom lines. And it shows I have my own doctor and can be seen in 15 mins. Why not here...because it's workman comp.

Band aid medicine. Used by large companies for workers comp. Sends workers back to work with major injuries. Pathetic.

Workers comp injuries? In KY you can pick your own doctor. Go to a specialist not a band aid nurse practitioner. Think about that. They are practicing while a doctor has a degree