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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

We just picked up the Bohemian FC x Guinness and Bohemian FC x Kneecap jerseys to use as our music band attire here in Ireland called Tonnóg, and they are unreal. The quality is absolutely top notch y... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 3 van de 5 sterren

I ordered the football top on the 04 Feb 26 for my grandsons birthday. Unfortunately it did not arrive until 09 Mar 26. This was after emailing concept kits about the whereabouts of the item a number... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Great products and service. I had some initial concerns around delivery after placing an order but their customer service team answered super promptly and addressed my issue. Good company and great pr... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 2 van de 5 sterren

Ordered a Jersey that had printing on the back in the photo online, but the kit I received didn’t have anything. Only refunded the shipping. Wouldn’t trust that you’ll get what you paid for. Pretty di... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Sportkledingwinkel

Geschreven door het bedrijf

At Concept Kits, we live and breathe football culture. From retro classics that spark nostalgia, to the latest season’s jerseys, and even one-of-a-kind conceptual designs, our goal is simple: to bring fans closer to the game they love through the shirts that define it. We offer authentic retro & vintage football jerseys. The latest season kits. Exclusive conceptual & streetwear-inspired designs. Custom name-sets so your shirt is truly one of one. Global shipping & secure shopping at concept-kits.com. Trusted by collectors and football fans worldwide Limited stock drops of rare & iconic kits Excellent customer service from a team that’s as passionate about football as you are


Contactgegevens

3,9

Goed

TrustScore 4 uit 5

34 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Heeft 100% van zijn negatieve reviews beantwoord

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Beoordeeld met 3 van de 5 sterren

Delayed Item

I ordered the football top on the 04 Feb 26 for my grandsons birthday. Unfortunately it did not arrive until 09 Mar 26. This was after emailing concept kits about the whereabouts of the item a number of times. Ash, the customer advisor was excellent in providing updates once I received the response. The item was delayed but no reason given to why the delay occurred. In the end I thought I was going to be out of pocket but Ash saved the day. It's a shame as the item was reasonably priced & when it arrived I had a very happy grandson. Hopefully I'll have better service next time I place an order. Thank you Ash.

9 maart 2026
Logo Concept Kits

Antwoord van Concept Kits

Hi Tony,

Thank you for taking the time to share your experience.

First of all, I’m really sorry for the delay you experienced with your order — I completely understand how frustrating that must have been, especially with it being a birthday gift. This isn’t the level of service we aim to provide, and we appreciate your patience while we worked to resolve it.

I’m glad to hear that Ash was able to keep you updated and support you through the process, and even more importantly, that your grandson was happy with his top in the end — that’s what matters most.

That said, we recognise we could have communicated more clearly around the delay, and we’ll be taking this feedback on board to improve our service going forward.

We truly appreciate your understanding and hope we can provide you with a much smoother experience next time, and we look forward to your future order.

Beoordeeld met 5 van de 5 sterren

5/5 the best around !!!

We just picked up the Bohemian FC x Guinness and Bohemian FC x Kneecap jerseys to use as our music band attire here in Ireland called Tonnóg, and they are unreal. The quality is absolutely top notch you can tell the material is built to last and the colours are 100% perfect. Their response rate is excellent and very reassuring as I can be sceptical by these sites at times. Honestly, I can’t explain how good these look and feel in person, you just have to buy them to see for yourself. Best kit in the game, hands down!

18 maart 2026
Review zonder uitnodiging
Logo Concept Kits

Antwoord van Concept Kits

Hi there,

Wow — what an incredible review, thank you so much!

We’re absolutely buzzing to hear how much you’re loving the Bohemian FC x Guinness and Bohemian FC x Kneecap jerseys — they really are special pieces, and it’s class to know they’re being repped by Tonnóg 🎶

Quality is something we take seriously, so it’s great to hear that it stood out to you, along with the colours and overall feel. We also really appreciate your kind words about our communication — we know trust is a big thing when ordering online, so that means a lot.

Best of luck with the band, and thanks again for the amazing support — you’ve got serious style on stage now!

Beoordeeld met 5 van de 5 sterren

Excellent quality

Excellent quality, embroidery was spot on. Solid material. Fits well.

12 maart 2026
Review zonder uitnodiging
Logo Concept Kits

Antwoord van Concept Kits

Hi there,

Thank you for the great review!

We’re really pleased to hear you’re happy with the quality and fit, and that the embroidery met expectations — that’s something we put a lot of care into. It’s great to know the material and overall feel stood out as well.

We appreciate your support and hope to see you again soon!

Beoordeeld met 4 van de 5 sterren

Took a long time to be delivered but…

Took a long time to be delivered but the quality is just amazing

26 februari 2026
Logo Concept Kits

Antwoord van Concept Kits

Hi there,

Thank you for your review!

We’re sorry to hear that delivery took longer than expected — international shipping times can occasionally vary, but we completely understand how frustrating that can be.

That said, we’re really glad to hear you’re happy with the quality — it means a lot to us that the product lived up to expectations once it arrived.

We truly appreciate your patience and support, and hope to provide you with a smoother experience next time.

Beoordeeld met 1 van de 5 sterren

I still have not received my jersey

I still have not received my jersey

26 februari 2026
Logo Concept Kits

Antwoord van Concept Kits

Hi, We’re really sorry to hear about your experience and for the delay with your order. Recently we moved our logistics provider to Ireland as part of an upgrade to our fulfilment network. During this transition there have unfortunately been some delays while shipments move through the new system. According to the latest tracking update, your local depot is currently expecting the parcel, which means it is already in the final stage of the delivery process. Based on this update, we would expect it to be delivered next week. We completely understand the frustration caused by delays and sincerely apologise for the inconvenience. If you have any further questions, please feel free to contact us and we’ll be happy to help.

Beoordeeld met 1 van de 5 sterren

I'm still waiting on my shipment.

I'm still waiting on my shipment.

26 februari 2026
Logo Concept Kits

Antwoord van Concept Kits

Hi, We’re really sorry to hear about your experience and for the delay with your order. Recently we moved our logistics provider to the USA as part of an upgrade to our fulfilment network. During this transition there have unfortunately been some delays while shipments move through the new system. According to the latest tracking update, your local depot is currently expecting the parcel, which means it is already in the final stage of the delivery process. Based on this update, we would expect it to be delivered next week. We completely understand the frustration caused by delays and sincerely apologise for the inconvenience. If you have any further questions, please feel free to contact us and we’ll be happy to help, or check the tracking we sent you for updates on your order. Thank you!

Beoordeeld met 1 van de 5 sterren

Not delivered

26 februari 2026
Logo Concept Kits

Antwoord van Concept Kits

Hi,

We’re really sorry to hear about your experience and for the delay with your order.

Recently we moved our logistics provider to Ireland as part of an upgrade to our fulfilment network. During this transition there have unfortunately been some delays while shipments move through the new system.

According to the latest tracking update, your local depot is currently expecting the parcel, which means it is already in the final stage of the delivery process. Based on this update, we would expect it to be delivered next week.

We completely understand the frustration caused by delays and sincerely apologise for the inconvenience. If you have any further questions, please feel free to contact us and we’ll be happy to help.

Beoordeeld met 2 van de 5 sterren

Not like the photos

Ordered a Jersey that had printing on the back in the photo online, but the kit I received didn’t have anything. Only refunded the shipping. Wouldn’t trust that you’ll get what you paid for. Pretty disappointed.

30 januari 2026
Review zonder uitnodiging
Logo Concept Kits

Antwoord van Concept Kits

Hi Jason,

To clarify — the back printing was unfortunately missed during fulfilment, and we acknowledged that mistake immediately.

As soon as you contacted us, we offered two clear resolutions in line with our policy:

• To resend the same jersey with the correct back printing applied, at no additional cost to you.
• Or to provide a partial refund for the printing on the jersey you received.

Your initial response was to request a completely different jersey altogether. That is not a correction of the original order and is not covered under our policy as a resolution. We offer a large range of jerseys at fair and competitive prices, and replacing an item with an entirely different product is simply not how order errors are resolved.

We are a small business and we work hard to price our products fairly while still providing good service. Requesting a completely different jersey in response to a printing error felt unreasonable and outside what would be considered a fair resolution.

You ultimately chose the option of a 6.99 partial refund, which was the exact cost of the missed printing. This was not a “shipping refund,” despite the amount being the same.

We take responsibility when genuine mistakes occur and we offered appropriate solutions to put this right. Given the circumstances, we believe it’s best that you do not place further orders with us.

Beoordeeld met 5 van de 5 sterren

Quality items of clothing

Quality items of clothing

26 januari 2026
Logo Concept Kits

Antwoord van Concept Kits

Hi,

Thank you for the great feedback — we really appreciate you taking the time to leave a review.

We’re glad you’re happy with the quality of the clothing. We work hard to source and supply jerseys that offer both great value and strong quality, so it’s always good to hear that reflected in our customers’ experience.

Thanks again for your support 🙌

Beoordeeld met 3 van de 5 sterren

Size was XXL but it’s more like a XL

Size was XXL but it’s more like a XL
Asian sizes I reckon
Apart from that it was okay

30 januari 2026
Logo Concept Kits

Antwoord van Concept Kits

Hi,

Thank you for your feedback.

We understand that sizing can sometimes feel different depending on brand and cut. All of our jerseys are supplied according to the manufacturer’s sizing guide, and we provide a detailed size chart on each listing to help customers choose the best fit before ordering.

As a general rule of thumb, we do recommend sizing up — this is also noted in our FAQs — as the fit can run slightly slimmer depending on the style. We always encourage customers to check the measurements provided rather than relying solely on the label (e.g. XXL), as fits can vary between designs.

If the item hasn’t been worn and you’d like to arrange an exchange for a different size, please feel free to contact us directly and we’ll be happy to help.

Beoordeeld met 5 van de 5 sterren
Logo Concept Kits

Antwoord van Concept Kits

Hi,

Thank you for the great review — we really appreciate it.

We’re pleased to hear you’re happy with the quality and the price. Offering good quality shirts at fair, competitive prices is exactly what we aim to do.

Thanks again for your support — it means a lot to a small business like ours 🙌

Beoordeeld met 5 van de 5 sterren

Absolutely fantastic shirts great…

Absolutely fantastic shirts great quality and customer service was out of this world thanks concept kits

4 februari 2026
Review zonder uitnodiging
Logo Concept Kits

Antwoord van Concept Kits

Thank you for your kind review, so glad you love your shirt! Hope to see you order again!

Beoordeeld met 5 van de 5 sterren

Excellent

Excellent service as had to return item a few times as did not fit

5 januari 2026
Logo Concept Kits

Antwoord van Concept Kits

Thank you for your kind review, hope you love your jersey!

Beoordeeld met 5 van de 5 sterren

Very good website

Really really good Quality… the Jersey Player Print is Perfect and the delivery time to Germany is okay enough for this Price and wonderful Jersey.

Very likely again…

11 januari 2026
Review zonder uitnodiging
Logo Concept Kits

Antwoord van Concept Kits

Thank you for your kind review, we hope to see you order again!

Beoordeeld met 5 van de 5 sterren

Great products and excellent service

Great products and service. I had some initial concerns around delivery after placing an order but their customer service team answered super promptly and addressed my issue. Good company and great products. Would definitely buy from them again.

22 december 2025
Review zonder uitnodiging
Logo Concept Kits

Antwoord van Concept Kits

Thank you for your kind review, we're glad you love your shirts. Hope to see you order from us again! :)

Beoordeeld met 5 van de 5 sterren

Repeat Customer

Fast processing, friendly communication, and fast delivery. Repeat customer

1 december 2025
Logo Concept Kits

Antwoord van Concept Kits

Thank you for your kind review, we're glad you love your shirts. Hope to see you order from us again! :)

Beoordeeld met 2 van de 5 sterren

Still waiting for my parcel

Still waiting for my parcel

27 november 2025
Logo Concept Kits

Antwoord van Concept Kits

Hi Owen,
Your parcel is due to be delivered tomorrow via Royal Mail. There has been a huge back log with their system, sorry you have experienced this. We hope you love your shirts when they arrive!

Beoordeeld met 5 van de 5 sterren

I am glad I’ve receive Liverpool home shirt 2018-2019

I am glad I’ve receive Liverpool home shirt 2018-2019 size XL today and complete delivered 12 days.

In future I’ll buy other football shirt again.

God reward and bless Concept Kits.

Thanks to Concept Kits.

27 november 2025
Review zonder uitnodiging
Logo Concept Kits

Antwoord van Concept Kits

Thank you for your kind review, we're glad you love your shirts. Hope to see you order from us again! :)

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