I am afraid I didn't receive the package, supposedly delivered by evri, same as first time, your product is excellent, could you please contact evri,find out what is going on, Yours sincerely Walter... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
They answered my first enquiry swiftly and efficiently. When the product proved to be not quite the best fit, they immediately organised a substitute and despatched it, free of charge the same day!... Toon meer
Bedrijf heeft geantwoord
Total confidence using these boosters, you can layer up 2 for nighttime or longer journeys, I have tried many brands over the last 6 months , I loved how thin they are yet super absorbant. I was impre... Toon meer
Bedrijf heeft geantwoord
I have a subscription (very efficient) for Invizi pants and booster pads. I wear the pants + pad at night and now I can at last get a full, stress-free night’s sleep which after many years of bouncing... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Quality incontinence products discreetly delivered directly to you at the right time and the right price. Pads, pants, nappies and protectors for all levels of need, with better odour control, hypoallergenic skin health, comfort and convenience.
Contactgegevens
49 Greek Street, W1D 4EG, London, Verenigd Koninkrijk
- 0800 088 5955
- hello@confidenceclub.co.uk
- confidenceclub.co.uk
4,6
Uitstekend
180 reviews
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Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 maand
Zo gebruikt dit bedrijf Trustpilot
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I like the product
I like the product. Completely odor proof, and I like you have a tag to say which side is the back.
24 september 2026
Antwoord van ConfidenceClub
We're glad you're enjoying the product! It's great to hear the odour control is working well for you, and that the back label makes getting ready that little bit easier. It's the little details that can make a real difference.
Product is excellent
Product is excellent, i dont know what i would do without it. Staff are also excellent when you contact them. Well done.
24 september 2026
Antwoord van ConfidenceClub
It's wonderful to hear how much the product means to you. We're just as pleased that you've had such a positive experience with our team whenever you've needed us. We'll be sure to pass your kind words on to everyone!
Very pleased
Good information on products, good information on delivery, and delivery is very good.
24 september 2026
Antwoord van ConfidenceClub
Really glad to hear that, thank you! Clear info and reliable delivery is exactly what we aim for.
Pads are brilliant but it would be nice…
Pads are brilliant but it would be nice if you could tell the difference between back and front
24 september 2026
Antwoord van ConfidenceClub
Really glad the pads are working well overall! Just so you know, the plastic tab marks the back, might help going forward. If it's still tricky to tell, send us a message, or email hello@invizi.co.uk or call 0800 088 5955, and we'll be happy to assist you further.
Amazing products especially the invizie…
Amazing products especially the invizie pants gives my wife peace of mind, excellent service and value for money
24 september 2026
Antwoord van ConfidenceClub
It's wonderful to hear the Invizi Pants are giving your wife that extra peace of mind. We're glad you're happy with the products, service, and value, and we really appreciate you sharing your experience.
Kind regards,
The Invizi Team
I am afraid I didn't receive the package.
I am afraid I didn't receive the package, supposedly delivered by evri, same as first time, your product is excellent, could you please contact evri,find out what is going on,
Yours sincerely
Walter Jackson.
24 september 2026
Antwoord van ConfidenceClub
Hi Walter,
We're sorry to hear this. We can see this is already being looked into by our team, so please rest assured we're on it. We'll keep you posted as soon as we have an update, and we're glad to hear you've been happy with the Invizi products.
Kind regards,
The Invizi Team
Amazing product
Amazing product, after being let down multiple times by nhs for nappy’s that suit my son and are convenient without needing to lie him down causing him distress, these are amazing and even last all night without leaks, amazing product ❤️
12 september 2026
Review zonder uitnodiging
Antwoord van ConfidenceClub
That means so much to hear, especially after all those letdowns. So glad these are finally giving him comfort and you both a proper night's sleep!
They answered my first enquiry swiftly…
They answered my first enquiry swiftly and efficiently. When the product proved to be not quite the best fit, they immediately organised a substitute and despatched it, free of charge the same day!
It arrived within a couple of days, there are not many companies who fulfil their promises so readily! Well done.
1 september 2026
Review zonder uitnodiging
Antwoord van ConfidenceClub
That's exactly how it should go when something's not quite right, glad the team got you sorted quickly. Thanks for taking the time to share this.
Premium product
The fit on the panties is great. I was a bit sceptucal about the absorbency, but was I wrong. There absolutely no leakage and no smells unlike the previous ones I used. So full marks for a premium product
27 augustus 2026
Review zonder uitnodiging
Antwoord van ConfidenceClub
Hi,
We're so pleased to hear the fit and absorbency exceeded your expectations. It's great to know you've experienced reliable protection with no leakage or unwanted odours.
Thanks for giving Invizi a try and sharing your experience with us.
Kind regards,
The Invizi Team
easy to use website and delivery was…
easy to use website and delivery was swift, i have auto- order on and the nappies arrived just as the other lot were finishing. nappies themselves hold a lot however it would be nice to have clearer back/ front markings and maybe a strip to wrap the nappies up but I get this probably keeps costs down and god know SEN kids are no cheap as it is.
24 juni 2026
Antwoord van ConfidenceClub
So happy the timing worked out, that's exactly what auto-order's meant to do. Good call on the markings and a wrap strip, we'll flag that for the team.
I’ve only discovered invisi pads…
I’ve only discovered invisi pads recently but I can honestly say that they are one of the best quality ones I’ve ever used. They have plenty of choice to choose from and after a few trials with different absorbencies I have found the one that suits my needs.
They are very affordable and quick delivery and I have found my perfect pads.
19 juli 2026
Review zonder uitnodiging
Antwoord van ConfidenceClub
This genuinely makes our day. So glad you found the right fit — took a bit of trial and error, but sounds like it was worth it.
Pants + booster pads
I have a subscription (very efficient) for Invizi pants and booster pads. I wear the pants + pad at night and now I can at last get a full, stress-free night’s sleep which after many years of bouncing up for a pad change, and finding wet patches, several times a night, is a blessed relief! Highly recommended.
19 juli 2026
Review zonder uitnodiging
Antwoord van ConfidenceClub
A full night's sleep, after all those years of getting up again and again — that's huge. Really glad Invizi could give you that back.
A safe and reliable service Thank you.
24 juni 2026
Antwoord van ConfidenceClub
That means a lot. Glad you feel safe and looked after with us.
Great service and quick delivery ,very…happy
Great service and quick delivery ,very reliable happy
from order to delivery very quick process.
24 juni 2026
Antwoord van ConfidenceClub
Hi Susanne,
We're so pleased to hear your order arrived quickly and that everything went smoothly from start to finish. It's great to know you found the service reliable. Thanks for taking the time to share your experience.
Warmly,
The Invizi Team
Really good nappies the pricing could…
Really good nappies the pricing could be a little cheaper but yeah good fit
24 juni 2026
Antwoord van ConfidenceClub
Hi Jack,
We're so pleased to hear the fit works well for you. We understand that price matters too, and we always aim to offer the best value we can while delivering reliable protection. Thanks for sharing your thoughts.
Warmly,
The Invizi Team
Great customer service.…
I missed judged the sizing and it was easy to return and reorder a different size. Product is reliable and I will be reordered.
29 mei 2026
Review zonder uitnodiging
Antwoord van ConfidenceClub
Hi Susan,
Thank you so much for your feedback.
We're delighted to hear that exchanging for a different size was a smooth and easy process. It's also great to know you're happy with the product and find it reliable.
Thank you for your support, we look forward to helping you again with your next order.
Warmly,
The Invizi Team
Best incontinence pants ever
I have COPD and often have a bad coughing fit. When that happens I just gush and I mean gush. I decided to try your Maxi pants and was pleasantly surprised. Not one leak. So soft and comfortable and hardly noticeable under jeans or leggings. I was using a well known brand and had to buy night ones and day ones. I love the fact that yours are suitable for both. I have just placed another order and will definitely be buying more. They are great
3 juni 2026
Review zonder uitnodiging
Antwoord van ConfidenceClub
Hi Marie,
Thank you so much for your wonderful feedback.
We're delighted to hear the Maxi Pants have given you the protection, comfort, and confidence you need, especially during those unexpected moments. Knowing they've helped prevent leaks and are comfortable enough to wear discreetly under everyday clothing means so much to us.
We're also thrilled to hear you've already placed another order! Thank you for your support and for choosing Invizi.
Warmly,
The Invizi Team
This is now my second review
23/06/2026
As I promised, here's my more accurate and honest review of the product.
I give it ⭐️⭐️⭐️⭐️⭐️ for the ease of use
⭐️⭐️⭐️⭐️⭐️ for how comfortable they are.
⭐️⭐️⭐️⭐️⭐️ for the durability and tissue integrity.
It's a well worth investment
this experience pertains only to my first experience as an online shopper and for a first experience I give 🌟🌟🌟 🌟🌟
I will however be coming back here after I receive the product and have tested it, to give my more accurate and complete review
20 mei 2026
Review zonder uitnodiging
Antwoord van ConfidenceClub
Hi Hary,
Thank you so much for your 5-star review and for choosing us for your first online shopping experience.
We're delighted to hear it was a positive one, and we really appreciate you taking the time to share your initial thoughts. We look forward to hearing how you get on with the product once you've had a chance to try it.
Warmly,
The Invizi Team
Great customer service
Positive experience even when the wrong size was delivered. Replacement sent out straight away.
24 april 2026
Antwoord van ConfidenceClub
Hi Gill,
Thank you so much for your lovely feedback.
We're delighted to hear you had a positive experience, even when the wrong size was delivered. It's great to know our customer care team was able to get a replacement organised quickly for you.
Thank you for your support, we really appreciate it.
Warmly,
The Invizi Team
No package, no refund.
I ordered and the package never arrived. The courier photo was of the package in the van with other packages underneath it not my house. The note says left in porch, I don't have a porch. No refund or goods. Abysmal!
30 april 2026
Review zonder uitnodiging
Antwoord van ConfidenceClub
Hi L,
We're so sorry to hear about your experience. We completely understand how frustrating it must be to be told a parcel was delivered when it never arrived.
This is certainly not the experience we want for our customers. Please get in touch with our customer care team and they'll be happy to look into this for you and help find a resolution.
AU: 1800 86 11 99
UK: 0800 088 5955
Warmly,
The Invizi Team
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