Ordered supply of parts (tube and domes) for my NHS Sage hearing aids, I'd get them free on the NHS, but they're not expensive items, are genuine parts, and save me the hassle of making and waiting... Toon meer
Bedrijf heeft geantwoord
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
My experience was very good. The items I bought were very well priced and Connevans was the only retailer that I found that offered nil vat for hearing products. I'm very satisfied with the price and... Toon meer
Bedrijf heeft geantwoord
Easy to locate and find correct battery for my needs also quick response time and batteries delivered in a very short space of time. I would recommend Connevans to anyone who needs parts ,equipment... Toon meer
Bedrijf heeft geantwoord
Good from the start: clear website, competitive prices, and the tracked delivery arrived within a couple of days. The TV Streamer sends perfect clear Bluetooth sound to the hearing aids.
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Connevans; Designing, Manufacturing and Supplying Equipment for Deaf and Hard of Hearing People in Education, Employment, the Home & Leisure, as well as much much more! As an extension to our product range, we also supply a wide selection of Daily Living Aids, many of which are manufactured in the UK. The name Connevans is derived from its founders Connie and Meurig Evans who started the company in 1961. Today Connevans is run by their son David and granddaughter Laura. There are a number of other family connections within the company, such as a Mother & Daughter and a God-father & God-daughter and we have to mention the occasional 'office dogs' like Pixel & Tara! With Connevans it is not just business, it's family, just one of the many reasons why we pride ourselves on a very high level of customer service. We are delighted with the kind comments we receive on Trustpilot and if a member of our staff is mentioned by name, we always tell them and thank them.
Contactgegevens
Bridge House. 1 Nutfield Road, RH1 3EB, Merstham, Surrey, Verenigd Koninkrijk
- 01737247571
- phil@connevans.com
- connevans.co.uk
4,9
Uitstekend
7K reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 48 uur
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Was having trouble getting my correct…
Was having trouble getting my correct hearing aid covers , time and cost was also a factor. Finally found a site I can trust , quick delivery and reasonable price
29 juli 2026
Antwoord van Connevans Limited
Thanks so much for your feedback, we're really pleased we were able to help you with getting your hearing aid covers. We do hope we can help again soon :)
Best wishes from all of us at Connevans
Very easy to use,fast delivery
Very easy to use,fast delivery, excellent service.
Thanks
18 augustus 2026
Review zonder uitnodiging
Antwoord van Connevans Limited
Thank you for your kind words, we're pleased to hear you had a good experience and look forward to helping you again soon :)
Best wishes from all at Connevans
Items arrived quickly
Items arrived quickly and were just what we needed. Website was easy yo navigate
14 augustus 2026
Review zonder uitnodiging
Antwoord van Connevans Limited
Hi Julie
We're pleased to hear you are happy with your experience and hope to be able to help you again soon :)
Best wishes from all at Connevans
Great Product and Outstanding Service
I am very pleased with my purchase of the Oticon TV Adapter 3.0. The advice I received before purchasing was helpful and ensured I chose the right product for my needs.
The adapter works perfectly, and delivery was very quick.
A great product, excellent service, and a thoroughly positive experience. Highly recommended.
19 augustus 2026
Review zonder uitnodiging
Antwoord van Connevans Limited
Hi Gerrard
Thanks for sharing your experience with the Oticon TV Adapter, we're delighted to hear it's working well for you and that we were able to help you select the right product for your needs.
Don't hesitate to reach out if there's ever anything else we can do to help.
Best wishes from all at Connevans
Brilliant experience shopping with…
Brilliant experience shopping with Connevans, have ordered a few things from them and they are always prompt. Very good company.
28 juni 2026
Antwoord van Connevans Limited
Hi Dawn
We really appreciate your review, it means a lot to the team.
We look forward to helping you again soon :)
Best wishes from all at Connevans
Overall a great service from this…
Overall a great service from this company, with an easy to navigate website and fast delivery of products. One slight hiccup on delivery was the missing email informing me about the tracking number for the package meaning someone had to be in most of the day.
The items were easy to setup, of good quality and work really well. My contact with Customer Services was good and can certainly recommend Connevans for anyone looking for products to help with hearing loss.
20 augustus 2026
Review zonder uitnodiging
Antwoord van Connevans Limited
Hi Malcolm
Thanks for sharing your experience with us, we're so pleased you were happy with our service.
We look forward to helping you again soon!
Best wishes from all at Connevans
Fast efficient service
I simply needed a replacement Stretta ear hook urgently. The problem is identifying the correct item. The Connevans site provided good diagrams and compatibility lists to enable this. Ordering on line was straightforward, and payment and despatch were completed very quickly. The item arrived the following day.
20 augustus 2026
Review zonder uitnodiging
Antwoord van Connevans Limited
Hi Steve
We really appreciate your feedback, so pleased to hear you were able to find the item you needed with ease.
Thanks for taking the time to leave a review, we do hope we can help you again in the future.
Best wishes from all at Connevans
Trouble with bank
I had great difficulty approving my payment. The bank of Scotland claimed Connevans did not meet the anti spam requirements. Only just managed to get approval in time by lengthy phone call to the bank. I finally spoke to a person and managed to persuade him that you were a genuine organisation. The product is good and it came quickly, but ordering it was stressful.
19 augustus 2026
Review zonder uitnodiging
Antwoord van Connevans Limited
Hi Vic
Thank you for taking the time to leave us a review. We're sorry to hear that you experienced difficulties getting your payment approved - we appreciate how frustrating that must have been.
Unfortunately the payment approval process and any security checks carried out by your bank are out of our control, and it's not an issue we commonly see with orders placed with us. That being said, we completely understand that this doesn't make the experience any less frustrating for you.
We're pleased to hear that you were happy with the product and that it arrived quickly, we do hope you've been able to enjoy using it.
Best wishes from all at Connevans
Ease of ordering and what i was looking…
Ease of ordering and what i was looking for delievery etc.
10 augustus 2026
Antwoord van Connevans Limited
Hi Martina
Thank you for your kind words. We're glad we could support you and look forward to helping again in the future :)
Best wishes from all of us at Connevans
easy to find what you are looking for…
easy to find what you are looking for and quick postage at a good price
9 augustus 2026
Antwoord van Connevans Limited
Hi Maureen
Thanks so much for your kind review, we're pleased we could help and look forward to helping again in the near future.
Best wishes from all of us at Connevans
Staff were exceptionally helpful
Staff were exceptionally helpful. I was unable to complete the form to buy the dehumidifier and they helped me to do this. Staff were available at the end of the phone.
The humidifier was exactly what I needed and does everything it claims to do.
17 augustus 2026
Review zonder uitnodiging
Antwoord van Connevans Limited
Thank you for your kind words!
We're really pleased to hear you had a great experience with us and our team were able to help you.
Best wishes from all at Connevans
Easy to use website and very prompt…
Easy to use website and very prompt delivery. Great price as well
26 augustus 2026
Review zonder uitnodiging
Antwoord van Connevans Limited
Hello Steve, thanks for leaving us a Trustpilot review.
We're very pleased to hear you had such a positive experiences with us and that we were able to help.
We look forward to the next time :-)
Best wishes from all of us at Connevans
Always a good reliable service.
14 augustus 2026
Review zonder uitnodiging
Antwoord van Connevans Limited
Hello Chris, thanks for leaving us a Trustpilot review.
We're very pleased to hear you had such a positive experiences with us and we look forward to the next time.
Best wishes from all of us at Connevans
A really good product.
A really good product that fits very well with my Oticon hearing aids. The order arrived in good time. Highly recommended.
24 augustus 2026
Review zonder uitnodiging
Antwoord van Connevans Limited
Hello Guy, thanks for leaving us a Trustpilot review and for your recommendation.
We're pleased to hear you had such a positive experience with us.
Best wishes from all of us at Connevans
Ordering ear tips was straightforward…
Ordering ear tips was straightforward and they arrived after a few days
26 augustus 2026
Review zonder uitnodiging
Antwoord van Connevans Limited
Hello David, thanks for leaving us a Trustpilot review.
We're pleased that we were able to help and we look forward to the next time.
Best wishes from all of us at Connevans
After ordering from the "well known…
After ordering from the "well known warehouse with a smile" and being sent the incorrect item I found Connevans who had the item needed at a fair price.
Delivery was efficient and prompt. Well pleased with the product and service.
17 augustus 2026
Review zonder uitnodiging
Antwoord van Connevans Limited
Hello, thanks for leaving us a Trustpilot review.
We're very pleased that you found us and had such a positive experience.
We look forward to the next time :-)
Best wishes from all of us at Connevans
Prompt and efficient home delivery
The TV amplifier I ordered arrived swiftly to my home address. It was competitively priced (with a VAT discount).
I did originally try to order for delivery to a drop off point but the system did not work smoothly with my Apple device.
I will happily use Connevans again.
17 augustus 2026
Review zonder uitnodiging
Antwoord van Connevans Limited
Hello Peter, thanks for leaving us a Trustpilot review.
We're very pleased to hear you had a positive experiences with us and that we were able to help, especially taking advantage of the VAT relief.
We look forward to the next time.
Best wishes from all of us at Connevans
PHONAK TV CONNECTOR
Mum wanted the Phonak TV Connector to go with her hearing aids. Prompt delivery, pretty straightforward to set up. Mum`s really happy with them which is the main thing. We did need to get an adaptor to connect our fairly old tv to the Phonak TV Connecor. Always a good idea before ordering any TV Connector to check that it is compatible with both your hearing aids and your TV.
20 augustus 2026
Review zonder uitnodiging
Antwoord van Connevans Limited
Hello Mark, thanks for leaving us a Trustpilot review.
We're very pleased to hear you had a positive experiences with us and that we were able to help you, and your Mum.
Very sensible advice too !!
Best wishes from all of us at Connevans
Antwoord van Connevans Limited
Hello Dave, thanks for leaving us a Trustpilot review.
We're pleased to hear you had such a positive experiences with us and we look forward to the next time.
Best wishes from all of us at Connevans
Practice your pidgin English
The items arrived promptly and in good condition.
The accompanying instructions left a lot to be desired. Obviously written by someone for whom English was not their first language. As the instructions with the additional handset started with a symbol which is no longer a part of the base, confusion reigned. Very helpful response to my request for help
10 augustus 2026
Antwoord van Connevans Limited
Hello Eric - thank you for leaving us a Trustpilot review.
I'm pleased the phones arrived quickly and that we were able to help explain the instructions.
Best wishes from all of us at Connevans
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.