Coolhippo Personalised Banners & Gift wrap Reviews 4.174

TrustScore 5 uit 5

4,9

We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie

Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie

Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Excellent quality value and friendly helpful owners This company have approachable and friendly staff. In addition their posters are fantastic quality (have had 3x waterproof ones on separate occa... Toon meer

Beoordeeld met 5 van de 5 sterren

Wasn't sure what to expect but exceeded my expectations. Couldn't be happier, great quality, reasonably priced and received soon after ordered. All the family so impressed with the banner. Would re... Toon meer

Beoordeeld met 5 van de 5 sterren

I bought a personalised banner for my son’s 18th. Soon after I received a message from Cool Hippo advising it had been posted out and I also received an email from Royal Mail advising they would ne... Toon meer

Beoordeeld met 5 van de 5 sterren

Absolutely fantastic wrapping paper, far exceeding my expectations and worth every penny. Everyone who saw it loved it! A new must have for birthdays!

Bedrijfsgegevens

  1. Spandoekenwinkel
  2. Feestwinkel

Geschreven door het bedrijf

CoolHippo.com is a personalised banner company that offers custom banners for any type of event or occasion! Our extensive selection of high-quality exclusive designs makes us the perfect choice for all of your banner needs. Whether you're looking for a birthday banner, a graduation banner, or a corporate event banner our team of passionate people are eager to please. Our goal is to design and create amazing personalised printed banners for any special event and to provide a great custom experience.


Contactgegevens

4,9

Uitstekend

TrustScore 5 uit 5

4K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Heeft 95% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 1 week

Zo gebruikt dit bedrijf Trustpilot

Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.

Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Ordered a personalised birthday banner

Ordered a personalised birthday banner. It looked fantastic! So ordered another one !
Great quality, great service, easy to navigate everything making a personalised birthday banner. Would 100% recommend!

12 april 2026
Beoordeeld met 5 van de 5 sterren

My order arrived within 48 hours of…

My order arrived within 48 hours of placing the order and was just as expected.
This is the 2nd time I have placed an order with the company for banners and I have been impressed with the process of placing an order, how easy it is to follow the steps with helpful references for size and choice in backgrounds.
I will be placing another order later this year and would not hesitate to recommend anyone in placing an order with this company.

23 maart 2026
Beoordeeld met 5 van de 5 sterren

Perfect. …

Wasn't sure what to expect but exceeded my expectations.
Couldn't be happier, great quality, reasonably priced and received soon after ordered. All the family so impressed with the banner.
Would recommend to friends and family.

11 april 2026
Beoordeeld met 5 van de 5 sterren

Amazing

Amazing. Quick delivery, quality banner and chat option really useful, got answered quickly to all my queries. Really pleased with the order

9 april 2026
Beoordeeld met 5 van de 5 sterren

Exceptional customer service and excellent quality

I bought a personalised banner for my son’s 18th. Soon after I received a message from Cool Hippo advising it had been posted out and I also received an email from Royal Mail advising they would ne in contact with a tracking service once they had received it. However after 7 days I contacted Cool Hippo as I had received no further correspondence from Royal Mail and my son’s 18th was looming up! Lynsey from Cool Hippo answered my queries and was amazing in investigating that my banner had been lost in transit and she speedily facilitated another fast track order/delivery which arrived in 24 hours. She liaised with me numerous times.
The banner is amazing and of exceptionally good quality!
I would highly recommend 👍 and give 5 ⭐️

16 april 2026
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Overpriced and late delivery

I ordered 2 birthday banners for £20.
Absolutely NOT worth that amout for small banners
Came after almost 2 weeks.
I wont purchase from them again.
Absolutely not worth it.

3 april 2026
Logo Coolhippo Personalised Banners & Gift wrap

Antwoord van Coolhippo Personalised Banners & Gift wrap

Hi Carol,

Thank you for your feedback, and I’m really sorry to hear about your experience.

Firstly, regarding delivery — unfortunately one of our mail sacks was lost by Royal Mail following the Easter bank holiday period. This is a very rare occurrence, but as a small team we do rely on third-party couriers and, on this occasion, it was outside of our control. We completely understand how frustrating this must have been and are very sorry for the inconvenience caused.

As soon as you let us know that your order had not arrived, we immediately sent out a free replacement to ensure you were not left waiting. I can see this replacement was delivered on 16th April, and the original order subsequently arrived on 18th April.

In terms of the size, all dimensions and pricing are clearly listed on each product page, and the size selected at checkout was our smallest option. The item received would therefore match the size chosen when placing the order.

If there’s anything further we can assist with, please don’t hesitate to get in touch.

Kind regards,
Lynsey

Dit is Trustpilot

Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.

Bedrijven kunnen reviews verzamelen via geautomatiseerde uitnodigingen. Deze reviews worden als geverifieerd bestempeld, omdat het evident is dat ze op echte ervaringen gebaseerd zijn.

Lees meer over geverifieerde reviews.

Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.

Lees meer over Trustpilots reviewproces.

Hier vind je 8 tips voor het schrijven van een goede review.

Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.

Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.

Lees meer