Excellent quality value and friendly helpful owners This company have approachable and friendly staff. In addition their posters are fantastic quality (have had 3x waterproof ones on separate occa... Toon meer
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Lees wat reviewers zeggen
Wasn't sure what to expect but exceeded my expectations. Couldn't be happier, great quality, reasonably priced and received soon after ordered. All the family so impressed with the banner. Would re... Toon meer
I bought a personalised banner for my son’s 18th. Soon after I received a message from Cool Hippo advising it had been posted out and I also received an email from Royal Mail advising they would ne... Toon meer
Absolutely fantastic wrapping paper, far exceeding my expectations and worth every penny. Everyone who saw it loved it! A new must have for birthdays!
Bedrijfsgegevens
Geschreven door het bedrijf
CoolHippo.com is a personalised banner company that offers custom banners for any type of event or occasion! Our extensive selection of high-quality exclusive designs makes us the perfect choice for all of your banner needs. Whether you're looking for a birthday banner, a graduation banner, or a corporate event banner our team of passionate people are eager to please. Our goal is to design and create amazing personalised printed banners for any special event and to provide a great custom experience.
Contactgegevens
Unit 20 Pearsons Industrial Estate, Hetton-le-hole, DH5 0BG, Durham, Verenigd Koninkrijk
- 0191 751 0808
- support@coolhippo.com
- coolhippo.com
4,9
Uitstekend
4K reviews
Heeft 95% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
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Absolutely fantastic wrapping paper
Absolutely fantastic wrapping paper, far exceeding my expectations and worth every penny. Everyone who saw it loved it! A new must have for birthdays!
6 april 2026
Prompt delivery
Prompt delivery, professional product. Highly recommend and will use again
3 april 2026
Ordered a personalised birthday banner
Ordered a personalised birthday banner. It looked fantastic! So ordered another one !
Great quality, great service, easy to navigate everything making a personalised birthday banner. Would 100% recommend!
12 april 2026
I have had several banners from you and…
I have had several banners from you and every one has been perfect.
12 april 2026
My order arrived within 48 hours of…
My order arrived within 48 hours of placing the order and was just as expected.
This is the 2nd time I have placed an order with the company for banners and I have been impressed with the process of placing an order, how easy it is to follow the steps with helpful references for size and choice in backgrounds.
I will be placing another order later this year and would not hesitate to recommend anyone in placing an order with this company.
23 maart 2026
Excellent value for money
Excellent value for money, quick delivery, photos turned out very clear
11 april 2026
Perfect. …
Wasn't sure what to expect but exceeded my expectations.
Couldn't be happier, great quality, reasonably priced and received soon after ordered. All the family so impressed with the banner.
Would recommend to friends and family.
11 april 2026
Great personalised 18th birthday banner
Easy to navigate website to choose photos for a personalised banner. Quick delivery and finished product looks great! Will definitely use again - thank you!
28 maart 2026
Excellent quality banners
Delivery was super quick. Banners are extremely good thick quality and print is very clear. Highly recommend.
10 april 2026
First time user… very impressed.
First time using cool hippo but very impressed. Easy to order and fast delivery. Quality very good too.
3 april 2026
Such an easy site to use
Such an easy site to use , quality is very good and postage was very fast
9 april 2026
Ordered poster & recieved a few days…
Ordered poster & recieved a few days later great quality, would definitely order again
9 april 2026
Amazing
Amazing. Quick delivery, quality banner and chat option really useful, got answered quickly to all my queries. Really pleased with the order
9 april 2026
Exceptional customer service and excellent quality
I bought a personalised banner for my son’s 18th. Soon after I received a message from Cool Hippo advising it had been posted out and I also received an email from Royal Mail advising they would ne in contact with a tracking service once they had received it. However after 7 days I contacted Cool Hippo as I had received no further correspondence from Royal Mail and my son’s 18th was looming up! Lynsey from Cool Hippo answered my queries and was amazing in investigating that my banner had been lost in transit and she speedily facilitated another fast track order/delivery which arrived in 24 hours. She liaised with me numerous times.
The banner is amazing and of exceptionally good quality!
I would highly recommend 👍 and give 5 ⭐️
16 april 2026
Review zonder uitnodiging
Overpriced and late delivery
I ordered 2 birthday banners for £20.
Absolutely NOT worth that amout for small banners
Came after almost 2 weeks.
I wont purchase from them again.
Absolutely not worth it.
3 april 2026
Antwoord van Coolhippo Personalised Banners & Gift wrap
Hi Carol,
Thank you for your feedback, and I’m really sorry to hear about your experience.
Firstly, regarding delivery — unfortunately one of our mail sacks was lost by Royal Mail following the Easter bank holiday period. This is a very rare occurrence, but as a small team we do rely on third-party couriers and, on this occasion, it was outside of our control. We completely understand how frustrating this must have been and are very sorry for the inconvenience caused.
As soon as you let us know that your order had not arrived, we immediately sent out a free replacement to ensure you were not left waiting. I can see this replacement was delivered on 16th April, and the original order subsequently arrived on 18th April.
In terms of the size, all dimensions and pricing are clearly listed on each product page, and the size selected at checkout was our smallest option. The item received would therefore match the size chosen when placing the order.
If there’s anything further we can assist with, please don’t hesitate to get in touch.
Kind regards,
Lynsey
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