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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Mi esposo y yo nos hemos alojado por más de dos meses en un apartamento tipo estudio y hemos estado altamente complacidos. La atención recibida por parte del personal ha sido siempre gentil y oportuna... Toon meer

Beoordeeld met 5 van de 5 sterren

I mistakenly booked a studio versus a 1 bedroom and had to cancel my booking. I was charged a security deposit and contacted Salee and Gem for help. Their patience and expertise guided me through any... Toon meer

Beoordeeld met 5 van de 5 sterren

Really great customer service, nice modern apartment! I have a great view, and any question I had was answered right away by very professional personnel. Would recommend!

Beoordeeld met 1 van de 5 sterren

Sad to say. Absolutely the dirtiest place possible. Previous occupant items still in unit. Bedding and Towels soiled - some with blood. Interior windows caked with crud etc... A " cleaning st... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Serviceaccommodatie
  2. Groepsaccommodatie
  3. Verhuurbedrijf voor vakantiehuizen
  4. Vakantiewoningverhuur

Geschreven door het bedrijf

Corporate Stays is a leading provider of fully furnished apartments, executive suites, and corporate housing across Canada and Latin America. With over 20 years of experience and more than 1,000 units, we offer a reliable alternative to hotels and short-term rentals. Each apartment is professionally designed and furnished with Casa Suarez, our in-house brand, ensuring a modern and comfortable stay. All units include high-speed Wi-Fi, fully equipped kitchens, in-suite laundry, and access to building amenities. We specialize in monthly rentals, corporate travel, relocation housing, government stays, insurance stays, and extended-stay solutions. Our concierge and operations teams provide support 7 days a week for a smooth experience. Corporate Stays also benefits from strong corporate partnerships and returning business travelers, offering consistent quality and service. Whether you’re relocating, working remotely, or traveling for business, Corporate Stays provides safe, serviced, and professionally managed furnished apartments in top locations.


Contactgegevens

3,8

Goed

TrustScore 4 uit 5

29 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Heeft 71% van zijn negatieve reviews beantwoord

Reageert doorgaans pas na meer dan 1 maand

Zo gebruikt dit bedrijf Trustpilot

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Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 1 van de 5 sterren

Do not use. It is a fraud.

I had a booking through bookings. They never sent the check in information, never reply to my messages, never answered the phone. Basically I had to stay submit a complain to bookings and find a different accomodation. I have never faced this type of provider. The worst ever. Do not use.

23 maart 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Excelente estadia

Mi esposo y yo nos hemos alojado por más de dos meses en un apartamento tipo estudio y hemos estado altamente complacidos. La atención recibida por parte del personal ha sido siempre gentil y oportuna. Quiero destacar el trato especial que nos han dado Irving Arrocha, Karen Acevedo, Valerie Regist y Humberto Espinoza, siempre dispuestos a resolver nuestros problemas de manera cálida y amistosa. Especial agradecimiento a ellos

24 februari 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

My stay at Corporate Stays in Montreal…

My stay at Corporate Stays in Montreal was truly outstanding. As a frequent international traveler, I rarely encounter this level of value, comfort, and professionalism. The team was exceptional— the COO Laurence Montplaisir personally checked in to ensure everything met expectations. Jihane El Ouafi (such an amazing host) handled my booking seamlessly. Ateeb Kazmi, Gem Mendones, and Regine Maloles were consistently prompt and meticulous in their support.
The apartment was spotless, spacious, fully functional, and perfectly warm during the Montréal winter. Its central location near the Metro and shopping amenities made everything convenient.
Corporate Stays sets a standard the hospitality industry should emulate. I will certainly return and highly recommend them to anyone visiting Montreal.

14 februari 2026
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Corporate Stay Away!

Where do I start!! I signed an agreement for my company back in October for a rental in Mississauga for February 1st, 2026. I had gone to the building and viewed a suite to ensure it was legitimate. On January 6th I receive an email that the contract is no longer going to be honored as they could not reach an agreement with the building owners. I was told (in writing) that I would have the $1,000 deposit returned. In talk with Meesum Baloch (with Corporate Stays) I advised him that we are now less than 30 days from the date and he was going to check on some compensation.

It is now February 11th and we delay our operations for two weeks while we wait for another property with another company become available. We also have an issue trying to get the deposit back. Emails sent to many people at Corporate Stays go unanswered requesting the deposit be returned (Jan 20, 26, and Feb 6).

Today after a number of phone calls and now sending the request to another department we are told "they are working on it". I was put on hold for over 14 minutes waiting for a manager and then advised they were busy.

I am promised a return call but not holding my breathe.

Any reputable company in this industry would have returned the deposit immediately. Stay away from this company at all costs.

11 februari 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

I really enjoyed my stay with Corporate…

I really enjoyed my stay with Corporate Stays. The apartment was ideal and very comfortable, and the service was excellent.

The team was always friendly and willing to help whenever needed. I would definitely stay with them again.

7 december 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Astonishing hospitality

My experience with Corporate Stays is not like any other, especially with the unique offers and amazing services they provide, the professional and genuine staff, as well as being attentive to each and every detail that make each guest very pleased of such astonishing hospitality.

23 december 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Grat option

Corporate Stays is the best option to your stay, they are very professional and offer a grat value in the property, it's a really great place to stay, for short, medium or long term stay.

I trully recommend it!

15 december 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Beautiful experience

Really great customer service, nice modern apartment! I have a great view, and any question I had was answered right away by very professional personnel. Would recommend!

1 december 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

I mistakenly booked a studio versus a 1…

I mistakenly booked a studio versus a 1 bedroom and had to cancel my booking. I was charged a security deposit and contacted Salee and Gem for help. Their patience and expertise guided me through any hoops that confronted me and my situation was resolved quickly and efficiently! Would book again with no hesitation!

8 december 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Good apartment

Good apartment. Comfortable stay with a family friendly environment. Thanks to the customer service especially Ateeb kazmi for all the help during our stay.

10 december 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Excellent Customer Service and Comfortable Environment

I had an awesome experience with Corporate Stays and the best thing about the entire process was the amazing customer service I received from booking, questions, extending my stay and then finally, receiving the refund of my deposit.

The first person I dealt with was Maria Campo. She was amazing, and extremely helpful in finding me a great rate, explaining the process and later on, extending my stay for another 2 weeks. Everything was seamless and took the headache out of a stressful situation (extended renovations).

Next I dealt with Ateeb Kazmi. Really stellar service. You really feel like Ateeb cares, following up to make sure everything I needed was taken care of.

So that is the people part of the equation.

The apartment I stayed at - Equinoxe Daniel Johnson, in Laval, just outside of Montreal. The apartment was wonderful. It was comfortable, clean and had almost everything we could possibly need. The amenities were great. The pool, the gym, game room and a large kitchen event room. I went swimming every day for 41 days straight!

The furniture was modern, and clean, I liked the wooden touches and I was/am obsessed with this lamp that was there - all kinds of antlers? I don't know what it was. I felt like I was in a hotel, I would compare it to my Vegas haunt - the Vdara.

The refund of the deposit is a little clunky, you have to request it, but it was refunded in full in the promised timeframe.

It was exactly what I needed and at a rate I could afford with service that often went above and beyond. I would definitely book with them again without hesistation.

Thanks to Ateeb and Maria specifically for everything!

5 oktober 2025
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Corporate Stays stole our $1000 security deposit

I rented a property from Corporate Stays in Montreal Canada for a short-term stay in September 2025.

Before my stay, and before completing payment, the company confirmed in writing that my $1000 security deposit would be refunded to a specific card.

Despite multiple follow-ups, they later claimed to have refunded a different, cancelled card, which was not even in my name.

The bank that CS claims the refund was processed to has confirmed in writing that no refund was ever received.

The company continues to insist they “completed” the refund but has refused to provide any proof of successful settlement or to issue the refund to the correct account. They simply shared a screenshot that indicates “initiated” but not “completed”!

This has now been going on for weeks, with contradictory explanations from their team and no resolution, our request for the security deposit refund was initiated over a month ago.

I now will be filing formal complaints.

Consumers should be extremely cautious when providing deposits to this company, as recovery appears unnecessarily difficult even with clear written agreements.

Oh and one more thing… the only positive review on this page which is increasing the rating is from the CEO himself. What an absolute joke!

3 oktober 2025
Review zonder uitnodiging
Logo CorporateStays

Antwoord van CorporateStays

Hello,
Thank you for taking the time to share your experience. I am sincerely sorry for the frustration this situation has caused you — no guest should ever feel uncertain about the status of their security deposit, and I take this matter very seriously.

First, I want to clarify our policy:

**Corporate Stays refunds 100% of all security deposits according to our reservation terms**, and every refund must be fully completed, traceable, and documented. If there has been any confusion or inconsistency in communication, I personally apologize.

Regarding your case:

* I understand that you were expecting the refund to be returned to a specific card, and that there is a discrepancy between what was agreed upon and what was attempted by our team.
* You also mentioned receiving a screenshot showing the refund as “initiated” rather than “completed,” which is not sufficient proof and should not have been the final response provided to you.
* I agree that you deserve clear, verifiable confirmation of the refund settlement — or immediate correction if it was sent incorrectly.

I am personally escalating your file to our finance Director and Client Experience team to resolve this matter without further delay. To assist us in completing this properly, please email me directly at:

vladimir@corporatestays.com
Subject: Security Deposit

Please include:

* Your reservation number
* The correct refund method/card
* Any correspondence from your bank confirming no deposit was received

This will allow us to review the transaction logs, confirm settlement at the payment processor level, and — if necessary — reissue the refund immediately to the correct account.

As for your last comment, I understand your frustration. The positive review you referenced was indeed my own experience staying in one of our units, and it was clearly identified as being from me, not a guest. It was never intended to mislead anyone.

Your feedback is extremely valuable, and I appreciate you bringing this issue to my attention. My priority is to ensure that your refund is handled correctly and that no guest ever experiences similar difficulties in the future.

Thank you again for raising this matter. I look forward to resolving it promptly and restoring your confidence in our service.

Sincerely,
Vladimir Suarez
CEO – Corporate Stays

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