Costa Rica Dream Adventures Reviews 55

TrustScore 4.5 uit 5

4,6

We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie

Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie

Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

As a travel advisor, I found working with Costa Rica Dream Adventures a positive experience. They were able to help me tailor my clients’ vacation to fit their needs and interests. When my clients’ fl... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Nadia worked with us customize our trip so we only chose the adventure we wanted. She then assembled the hotels, transportation and adventures to accommodate us. Everything went exceptionally well, a... Toon meer

Beoordeeld met 4 van de 5 sterren

We had to make several changes to our itinerary. The staff was very nice about helping us and very efficient with their follow through. Everything went smoothly on our vacation. I was relaxed and fel... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Dijibia and the the entire crew of Costa Rica Drew Adventures were amazing. Every detail was addressed. From our driver and tour guides to accommodations and restaurants every choice was a fantastic... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Excursiebedrijf
  2. Groepsaccommodatie
  3. Vakantieaccommodatie
  4. Touroperator
  5. Reisbureau

Informatie afkomstig van verschillende externe bronnen

U.S. Tour Operator selling exclusively Costa Rica vacation packages since 1999. Offices in Atlanta, GA and San Jose, Costa Rica. 24/7 in-country travel assistance. Let us help plan your customized Costa Rica trip


Contactgegevens

4,6

Uitstekend

TrustScore 4.5 uit 5

55 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Zo gebruikt dit bedrijf Trustpilot

Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.

Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Wonderful vacation

Wonderful vacation. Beautiful accommodations. Transfers went smooth .Tours were amazing as well as the animals .

28 maart 2026
Review zonder uitnodiging
Logo Costa Rica Dream Adventures

Antwoord van Costa Rica Dream Adventures

Thank you so much for your kind words! We’re thrilled to hear you had a wonderful vacation and enjoyed the accommodations, smooth transfers, and amazing tours.
We look forward to helping you plan your next adventure!

Beoordeeld met 5 van de 5 sterren

Nadia worked with us customize our trip…

Nadia worked with us customize our trip so we only chose the adventure we wanted. She then assembled the hotels, transportation and adventures to accommodate us. Everything went exceptionally well, all the accommodations were great and the shuttle drivers were really courteous and on time.
I highly recommend this company.

16 februari 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Great Experience

I am a travel advisor and worked on customizing a trip for my clients with Costa Rica Dream Adventures. They were very responsive to requests and changes to make the perfect trip. The clients were very happy.

15 januari 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Helpful and knowledgeable staff

As a travel advisor, I found working with Costa Rica Dream Adventures a positive experience. They were able to help me tailor my clients’ vacation to fit their needs and interests. When my clients’ flights changed, Nadja quickly helped to ensure their airport transfers were correct and timely. My clients just returned from their vacation and loved every minute. Thank you!

14 juli 2025
Review zonder uitnodiging
Logo Costa Rica Dream Adventures

Antwoord van Costa Rica Dream Adventures

Hi Sandi,

Thank you so much for your kind words! We truly enjoyed working with you, and we’re thrilled to hear your clients had such a wonderful time in Costa Rica. We appreciate your trust in Costa Rica Dream Adventures and look forward to assisting you with future bookings.
Thanks again for choosing to work with us!

Beoordeeld met 5 van de 5 sterren

Truly A Dream

As a travel agent, Costa Rica Dream Adventures lived up to their name and was an absolute dream to work with! It took multiple back and forths to get the itinerary exactly as my clients wanted it, but Nadja was so professional and helpful throughout the entire process. My clients reported back that it was the easiest, smoothest vacation they've experienced. It was so nice to know experts were going to ensure my clients got to experience Costa Rica the way they wanted.

16 maart 2025
Review zonder uitnodiging
Logo Costa Rica Dream Adventures

Antwoord van Costa Rica Dream Adventures

Thank you for your kind words! We’re thrilled your clients had a smooth and unforgettable experience. It was a pleasure working with you to perfect their itinerary, and we look forward to planning more amazing trips together!

Beoordeeld met 1 van de 5 sterren

I definitely cannot recommend Costa…

I definitely cannot recommend Costa Rica Dream Vacations.

My dealings with this company reflects that it is less than forthright and transparent with its business practices. The customer suffers as a result. For example, when our return flight to the US was changed, I contacted Costa Rica Dream Vacations and eventually talked with the owner of the company. All I needed was to change a hotel for one night and the transfer to the airport. Before calling the company, I checked out the changes necessary and confirmed they could be made easily.

But when calling the company, I got absolutely no help and the reasons given were not legitimate. I was told that these simple minor changes were a cancellation of the trip, which is ridiculous (there was no impact on 12 nights in resorts), and that this was all explained in the trip materials I had received, which was not true (the trip materials simply did not state what was claimed on the phone). I was then subjected to a long condescending lecture on how the owner has “policies” and “business practices.” Of course, none of this had been disclosed. When I tried to explain the situation and how simple the change was, I was interrupted and the lecture continued. A conversation where the company owner interupts and does 95% of the talking to explain why a simple issue cannot be resolved says a lot about the company.

This is not one of those situations where the details are buried in the fine print. Instead, it is a complete unwillingness to help a customer with a simple change. And what makes it worse is that the business practices and policies are unnecessary, unfair, and unreasonable to the customer. No one wins.

From that point on I handled the rest of my Costa Rica trip myself. None of the businesses I dealt with treated me like Costa Rica Dream Vacations. They were open and honest with clear explanations and none had the unreasonable and unfair internal business practices like Costa Rica Dream Vacation. Our Costa Rica vacation was great. Next time I visit Costa Rica I certainly will not use Costa Rica Dream Vacations.

The response by Costa Rica Dream Vacations is filled with inaccuracies and mischaracterizations and the assertion that I threatened legal action is a flat out lie.

This is most certainly not a company for a visitor to Costa Rica who wants honesty and fairness.

22 januari 2025
Review zonder uitnodiging
Logo Costa Rica Dream Adventures

Antwoord van Costa Rica Dream Adventures

Dear Mr. Preus,
We appreciate your feedback and would like to take this opportunity to clarify the situation.
Your travel program was confirmed and fully paid in October 2024, with your itinerary carefully arranged based on the details you provided, including your departure from San José. On the day of your arrival, January 16th, you requested to make last-minute changes to your itinerary, including an additional night in Monteverde and a transfer to Liberia instead of San José.
As we explained at the time, per the terms and conditions you signed upon final payment (35 days prior to arrival), changes to existing reservations were no longer possible without incurring additional costs. This is because all services, including hotels and transfers, had already been paid to our providers.
You also confirmed that it was you who changed your departure airport, not the airline. While we understand that you had an urgent commitment back in the U.S., these changes were made on your end after all arrangements had been finalized.
Your travel agent, who has worked with us for several years, was fully aware of and agreed to our terms and conditions. As you know, your itinerary was booked and confirmed in October 2024 for travel in January 2025. While you were in the country, we accommodated a request to reschedule one of your tours to the following day and even arranged to return an item you had left behind during a transfer—both as a courtesy.
However, when you decided to change your departure airport at the last minute, we explained that modifications to your itinerary, including hotel and transfer adjustments, could not be made without additional costs. This is standard practice, as our agreements with hotels and transportation providers require advance payments and do not allow last-minute reallocations. Despite this, you threatened legal action in an attempt to bypass policies that were clearly outlined and agreed upon.
We have been in business for over 25 years, providing travelers with high-quality experiences at competitive prices. Everything promised to you since October was delivered as agreed. It is unfortunate when individuals attempt to use their profession to pressure service providers into making exceptions that go against contractual agreements.
We take pride in our transparency and commitment to customer satisfaction. While we regret that you were dissatisfied with our policies, they are in place to ensure fairness for both travelers and our valued partners.

Beoordeeld met 5 van de 5 sterren

Great trip

Great trip - easy to work with and able to customize as we wanted. would not hesitate to use again!

14 januari 2025
Review zonder uitnodiging
Logo Costa Rica Dream Adventures

Antwoord van Costa Rica Dream Adventures

Thank you so much for your kind words! We’re thrilled to hear you had a great trip and that the customization process was smooth for you. It was a pleasure working with you, and we’d love to assist with any future travel plans.

Beoordeeld met 5 van de 5 sterren

Costa Rica Dream Adventure made my job…

Costa Rica Dream Adventure made my job easy! As a travel agent, I appreciate all that they did for my clients. It was a seamless trip for the family. They had great communication back to me, travel docs were sent in a timely manner. The clients had a wonderful time.

30 november 2024
Review zonder uitnodiging
Logo Costa Rica Dream Adventures

Antwoord van Costa Rica Dream Adventures

Thank you Dawn for your feedback! 🌟 We're thrilled to hear that you had such a great experience. Your support means the world to us, and we can’t wait to serve you again soon! Pura Vida!

Beoordeeld met 5 van de 5 sterren

As a travel agent...

As a travel agent, Costa Rica Dream Adventures is a DREAM to work with! They help me plan the perfect Costa Rica vacation for my clients.

15 november 2024
Review zonder uitnodiging
Logo Costa Rica Dream Adventures

Antwoord van Costa Rica Dream Adventures

Hi Kristin,
Thank you so much for your wonderful feedback! We’re thrilled to hear that working with Costa Rica Dream Adventures has been a dream for you. Our goal is always to make planning Costa Rica vacations seamless and enjoyable for both you and your clients.
Pura Vida

Beoordeeld met 5 van de 5 sterren

7 Night Stay Arenal and the Beach

We just returned from a 7 night stay in Costa Rica! It was incredible! Costa Rica Dream Adventures was amazing, they scheduled everything flawlessly. We had multiple trips and transfers and everything was on time and handled very professionally. I was very impressed and would absolutely recommend them to anyone interested in visiting the amazing County of Costa Rica!

21 september 2024
Review zonder uitnodiging
Logo Costa Rica Dream Adventures

Antwoord van Costa Rica Dream Adventures

Hi Scott,
That sounds like an amazing trip! Costa Rica is such a beautiful destination. It’s great to hear that Costa Rica Dream Adventures made everything seamless for you. Flawless planning really makes a vacation stress-free and enjoyable. Thanks for sharing your experience! 😊Pura Vida!

Beoordeeld met 5 van de 5 sterren

Last minute request? No problem!

A last minute request came in for a graduation trip and CRDA delivered! The clients were very happy with all the hotel & services provided. They made the process very smooth for us and the client. We will certainly use them again.

2 mei 2024
Review zonder uitnodiging
Logo Costa Rica Dream Adventures

Antwoord van Costa Rica Dream Adventures

Thank you Jenn. It was a pleasure working with you. Looking forward to working with you again. Pura Vida!

Beoordeeld met 5 van de 5 sterren

I had a great experience from the onset…

I had a great experience from the onset planning a two week trip for honeymooners. The responses from Costa Rica Dream Adventures were always prompt and when phone calls were needed they were available.Also the assistance they provided when we had a mishap on one of the transfers was much appreciated. They made it right for the next one. This was a complicated trip and had lots of moving parts and appreciated their patience in planning.

21 april 2024
Review zonder uitnodiging
Logo Costa Rica Dream Adventures

Antwoord van Costa Rica Dream Adventures

Thank you for your feedback. It was a pleasure working with you and we're so glad to hear that your clients had a wonderful time. Pura Vida!

Beoordeeld met 5 van de 5 sterren

I trusted Costa Rica Dream Adventures…

I trusted Costa Rica Dream Adventures to help me find the best vacation for my clients family vacation to Costa Rica!! Everything was fantastic from my 1st call with Nadja, (who is a sweetheart!!!) right up to while my clients were in Costa Rica and wanted to change their excursion! Costa Rica Dream Adventures was wonderful to work with!! I highly recommend them and I will be using them from now for all of my clients!!!

22 februari 2024
Review zonder uitnodiging
Logo Costa Rica Dream Adventures

Antwoord van Costa Rica Dream Adventures

Thank you, Michelle. It was a pleasure working with you. Pura Vida!

Beoordeeld met 5 van de 5 sterren

Costa Rica Adventures planned a wonderful high school student trip.

Costa Rica Adventures planned an amazing trip for a group of 60 high school students and chaperones. Nadja Castillo was my rock, who worked tirelessly to bring this group to fruition. Her perseverance, patience, and efforts, were never taken for granted.
Customer Service was amazing. The trip was wonderful in every way, and I've received the utmost in compliments from the school staff. I look forward to working with Nadja and Costa Rica Adventures in the future.

3 februari 2024
Review zonder uitnodiging
Logo Costa Rica Dream Adventures

Antwoord van Costa Rica Dream Adventures

Thank you Laurie. We truly appreciate your feedback and we're so glad that the group had a wonderful time in CR. Pura Vida

Beoordeeld met 5 van de 5 sterren

Fabulous to work with

Fabulous to work with. My clients LOVED their vacation and felt like everything was done just for them. Cannot wait to use them again.

1 november 2023
Review zonder uitnodiging
Logo Costa Rica Dream Adventures

Antwoord van Costa Rica Dream Adventures

Thank you Meg. It was a pleasure working with you. Looking forward to working with you in the future. Pura Vida!

Beoordeeld met 5 van de 5 sterren

Professional and Fun

I am a Travel Agent and book a lot of clients to Costa Rica! I use Costa Rica Dream Adventures Every time. They are professional and always give my clients the best experience. Highly recommend using this company for your experience.

21 juli 2023
Review zonder uitnodiging
Logo Costa Rica Dream Adventures

Antwoord van Costa Rica Dream Adventures

Thank you Lacey! It's always a pleasure working with you. Pura Vida!

Beoordeeld met 5 van de 5 sterren

Extremely responsive and helpful!

I worked with Nadja and Costa Rica Dream Adventures for my client's recent trip, and they said it was one of the best trips they've ever been on! The airline cancelled their departure flight so the clients couldn't get there until the next day, and CRDA was extremely responsive and helpful in getting their transfer moved and alerting the hotel of their new arrival date. They were able to assist with these issues after hours to move things around, and were on top of every detail. Hotel and tours options are fantastic, and service with this company is excellent. As a travel agent I use them for all my Costa Rica clients as the options and service are the best.

28 juni 2023
Review zonder uitnodiging
Logo Costa Rica Dream Adventures

Antwoord van Costa Rica Dream Adventures

Thank you so much Aimee! We're so happy to hear that they had a great vacation, despite what happened with their cancelled arrival flight.
Thank you for choosing us as your provider and we are grateful for your confidence in us.

Beoordeeld met 5 van de 5 sterren

Flexible options and excellent service

We came to Costa Rica Dream Adventures with nothing but a rough budget and a few ideas of what we might like to do. Nadja quickly provided us with a set of itinerary options to choose from, including more beach-oriented, or more nature/hiking oriented. We wanted a bit of both, and she helped put together an amazing package for us. It was our first time going to Costa Rica, so we wanted things well-planned in advance. Hotel selections were excellent, transportation and excursion plans were on point and high-quality. While in Costa Rica, we felt like we had a life-line with local contact Abigail who checked in on us periodically and helped us work through a time change for one of our excursions. We felt like we were in great hands all throughout the process. We appreciated the visitor guide provided and the packing list. Working with Costa Rica Dream Adventures was just an all-around great experience!

20 juni 2023
Review zonder uitnodiging
Logo Costa Rica Dream Adventures

Antwoord van Costa Rica Dream Adventures

Thank you so much Jonathan! We're so happy to hear that you had a great experience with our service and that you enjoy your stay in Costa Rica. Pura Vida!

Dit is Trustpilot

Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.

Bedrijven kunnen reviews verzamelen via geautomatiseerde uitnodigingen. Deze reviews worden als geverifieerd bestempeld, omdat het evident is dat ze op echte ervaringen gebaseerd zijn.

Lees meer over geverifieerde reviews.

Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.

Lees meer over Trustpilots reviewproces.

Hier vind je 8 tips voor het schrijven van een goede review.

Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.

Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.

Lees meer