Couponly — #1 AI Shopping Assistant Reviews 

Antwoord van Couponly — #1 AI Shopping Assistant

5 uur geleden

Thanks for the honest feedback, and we're sorry the experience didn't match what was promised — that gap is exactly what we don't want. A bit of context that may explain part of it, though it doesn't excuse the frustration: some offers shown are store-wide or category promotions rather than codes, and some are regional or account-specific (first-order discounts, minimum-spend deals), so a discount that's real for one shopper or region may not apply to another cart. That said, if what you saw was simply a discount that didn't exist at the retailer at all, we want to trace it — could you email support@couponly.ai with the store name and roughly when this happened? We can check what was displayed and why, and correct the listing if it's wrong. We'd rather show fewer offers that always hold up than more that sometimes don't.

Antwoord van Couponly — #1 AI Shopping Assistant

5 uur geleden

We're sorry about the frustrating experience — that's genuinely not what checkout with Couponly should feel like. Two things worth explaining. First, an honest limitation: there isn't always a working code for every store, product, or cart — some retailers run no active promotions at a given moment, and some codes only apply to specific categories or minimum amounts. When that's the case, the right outcome is that Couponly tells you quickly, not that you spend half an hour trying codes. Second, if the extension surfaced multiple codes that were all expired, that's exactly the kind of case we want to dig into — could you email support@couponly.ai with the store name and rough date? We'll trace what was shown and why, and fix what we find. Thanks for taking the time to write this — reports like yours are how the code pool gets better.

Antwoord van Couponly — #1 AI Shopping Assistant

16 uur geleden

Thanks for the feedback. Expired codes are exactly the problem Couponly is built around — codes on our site come from a pool that's continuously updated based on real redemption results, and the browser extension goes a step further by testing codes against your live cart at checkout and applying only what works. We couldn't match this review to any user account or support request, and we've asked Trustpilot to verify it through their standard process. If you did hit a store where codes failed, we'd genuinely like the details — support@couponly.ai — those reports are how the pool gets better.

Antwoord van Couponly — #1 AI Shopping Assistant

Een dag geleden

Thank you for the feedback. We take every review seriously, but we haven't been able to match this review to any Couponly account or support interaction, and no specifics about a service issue are mentioned. If you've genuinely had a problem with our site, please contact us at support@couponly.ai and we'll look into it right away. We've asked Trustpilot to verify this review through their standard process.