CPAP Direct Reviews 5.467

I found very poor customer service at Mascot store. I was told that I could make another exchange on Resmed F20 if I found the mask& headgear ill fitting. So, now I am stuck with a full face mask and headgear that is uncomfortable to wear and pressure points around my eyes. I should have stuck to Fisher & Paykel Simplex headgear & mask. I will never shop there again

Ordered online and the things arrived very quickly

Quick delivery , order process easy

I received the tube the next day. Great since the old one quit after a decade :)

After a shakey start to my accepting that I needed a CPAP machine, I found Tania extremely patient with my anxiousness and trying to find the right mask for me. She listened to my issues with the first 2 masks and worked through the advantages of other mask options, and found the right one for me. Thank you Tania, its very much appreciated.

Always happy with service I receive

Delivery of nasal pillow quick. Online experience easy. Great company great products and plenty of assistance available.

It's just great service

Well packaged. Quickly shipped. Good service.

I absolutely love my CPAP mini! It came with so many extras in the deal—exactly what I needed. I've already recommended it to a friend who snores, and he took one look and said yes to the great offer! Well done, team!

All staff have been helpful not only at their call centre but also the staff at the North Gosford shopfront.
Great company to deal with and with there price match guarantee, you can't go wrong

Arrived in good time and as described thanks

The Mascot branch allows potential customers to walk in without an appointment, nearby free parking was easy. Tim was the sales person who took care of us, he was very knowledgeable and explained everything very satisfactorily and had a good sense of humor as a bonus. The equipment worked well as did the one of the masks provided for the trial. We bought the machine on the basis of the trial and Tim's advice. We are very happy with the whole experience.

From when I placed my order for a new water container and sealer for my CPAP machine, I received notifications of my order, when it was being despatched and within 2 days of placing my order, it had arrived.
Excellent service.

Good service in a timely manner

Great service with prompt delivery, reasonable prices

Ordering products was easy and items arrived promptly.

Great quick service . Happy with product .

CPAP Direct provided an excellent experience. They not only price-matched a competitor but also offered an additional 5% discount. The communication was seamless and hassle-free, and delivery was quick. As a repeat customer, I've never been disappointed—they consistently deliver great service and value.