I was disappointed that despite paying express for the piece of equipment and it took 2 days and it was partially my fault that I got the wrong part. I'll give them 4 stars because they are working to... Toon meer
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
The N20 Mask Cushions are good quality (don't go for cheaper substitutes - I tried some and was disappointed) and are fairly priced for the quality. They were securely packed and delivered to me in go... Toon meer
Bedrijf heeft geantwoord
Good price, fast delivery, well packaged. Replacing the old tube with worn out connection and water tank made the unit so much quieter. I should have replaced them 2 years ago.
Bedrijf heeft geantwoord
After many years using a Phillips AutoSet CPAP it was time to try a new option. The team at CPAP Victoria made my shopping experience very pleasant and easy and The specials package also provided a fr... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
CPAP Victoria is a proudly family-owned and operated business dedicated to helping people across Victoria achieve better sleep and improved quality of life. With over 16 conveniently located clinics, plus a strong online presence, we provide expert care, trusted advice, and access to the latest CPAP technology for the treatment of sleep apnea. Our philosophy is simple: combine world-class products with personalised, face-to-face service. Each of our clinics is staffed by trained consultants who take the time to understand every patient’s individual needs. From diagnosis and trial through to long-term therapy support, our team ensures that patients feel confident, comfortable, and cared for at every step of their sleep health journey. We stock a wide range of CPAP machines, masks, and accessories from leading brands such as ResMed, Philips, and Fisher & Paykel. Our clinics also provide in-person fittings, machine troubleshooting, and loan equipment when required—services that most online-only competitors cannot offer. At CPAP Victoria, we believe in making therapy affordable and accessible. We regularly run promotions, offer trade-in deals, and provide ongoing support to help patients get the best value from their equipment. Above all, our focus is on empowering patients with the knowledge, tools, and confidence they need for long-term success in CPAP therapy.
Contactgegevens
Victoria, Australië
- 1300 750 006
- info@cpapvictoria.com.au
- cpapvictoria.com.au
Sleep Apnoea Diagnosis: What's Next?
4,7
Uitstekend
3K reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Excellent service
Excellent service. Ordered wrong size masks and they sent me the correct size with a return envelope to post the incorrect sized ones. I was very impressed by this.
23 maart 2026
Antwoord van CPAP Victoria
Hi there,
Thank you so much for your kind 5-star review!
We’re really glad we could assist in resolving the mask size issue quickly and make the exchange process as easy as possible for you. It’s great to hear that this left a positive impression.
Your feedback truly means a lot to us, and we’re always here if you need any further assistance in the future.
Kind regards,
The CPAP Victoria Team
Delivery service
23 maart 2026
Antwoord van CPAP Victoria
Hi,
Thank you so much for your 5-star review!
We’re really pleased to hear that you were happy with our delivery service. Your support means a lot to us.
If there’s ever anything we can assist you with, please don’t hesitate to reach out.
Kind regards,
The CPAP Victoria Team
Antwoord van CPAP Victoria
Hi,
Thank you so much for your wonderful 5-star review! 🌟
We’re thrilled to hear that you found our service super quick and well-priced, making things fast and affordable for our customers is always our goal. 😊
We truly appreciate your support and look forward to assisting you again whenever you need us!
Kind regards,
The CPAP Victoria Team
Excellent Service
Made the wrong selection on the filters, I didn't realize that there was a difference between the Airsense 10 and the Airsense 11. The hose and tank are perfect.
23 maart 2026
Antwoord van CPAP Victoria
Hello,
Thank you so much for your wonderful 5-star review! 🌟
We’re glad to hear that your hose and chamber are perfect, and it’s great that we could assist even when there was a mix-up with the filters. Mistakes happen, and we’re always happy to help our customers get exactly what they need. 😊
We truly appreciate your support and kind words, and we look forward to assisting you again whenever you need us!
Best regards,
The CPAP Victoria Team
Great service
Great service, really
Nice to have a new water tank that is clean and fresh
20 maart 2026
Antwoord van CPAP Victoria
Hi there,
Thank you so much for your wonderful 5-star review! 🌟
We’re so glad to hear that you’re happy with your new chamber and that it’s fresh and ready to use. Providing great service and quality products for our customers is always our goal! 😊
We truly appreciate your support and look forward to assisting you again whenever you need us!
Best regards,
The CPAP Victoria Team
Antwoord van CPAP Victoria
Hi,
Thank you so much for your wonderful 5-star review! 🌟
We’re thrilled to hear that your delivery was prompt, getting your order to you quickly is always our goal. 😊
We truly appreciate your support and look forward to assisting you again whenever you need us!
Best regards,
The CPAP Victoria Team
Quick and efficient service
19 maart 2026
Antwoord van CPAP Victoria
Hi there,
Thank you so much for your wonderful 5-star review! 🌟
We’re delighted to hear that you found our service quick and efficient, making things smooth and easy for our customers is always our goal. 😊
We truly appreciate your support and look forward to assisting you again whenever you need us!
Kind regards,
The CPAP Victoria Team
Easy to order online
Easy to order online, product always arrives well with no concerns. Products are generally a little cheaper online than what I can get locally, great to have some back up.
2 maart 2026
Antwoord van CPAP Victoria
Hello,
Thank you so much for your wonderful 5-star review! 🌟
We’re so glad to hear that ordering online has been easy and that your products always arrive safely. It’s great to know that our pricing and convenience make it easier for you to have a reliable backup too! 😊
We truly appreciate your support and kind feedback, and we look forward to helping you again whenever you need us!
Best regards,
The CPAP Victoria Team
Antwoord van CPAP Victoria
Hi,
Thank you so much for your wonderful 5-star review! 🌟
We’re glad to hear that your product met your expectations, providing exactly what our customers need is always our goal. 😊
Best regards,
The CPAP Victoria Team
Great place to order CPAP Gear!
It's always a great experience to order parts and accessories for my CPAP machine. The ordering process is very easy, and the delivery of the products is always very quick.
16 maart 2026
Antwoord van CPAP Victoria
Hello,
Thank you so much for your wonderful 5-star review! 🌟
We’re thrilled to hear that ordering CPAP parts and accessories with us has always been a great experience. It’s fantastic to know that our easy ordering process and quick delivery are making a difference for you. 😊
We truly appreciate your kind words and support, and we look forward to helping you again whenever you need us!
Best regards,
The CPAP Victoria Team
Antwoord van CPAP Victoria
Hello,
Thank you so much for your wonderful 5-star review! 🌟
We’re so glad to hear that our staff were helpful and understanding of your needs, making sure our customers feel supported is always our top priority. 😊
Best regards,
The CPAP Victoria Team
We truly appreciate your kind words and support, and we look forward to assisting you again whenever you need us!
Antwoord van CPAP Victoria
Hello,
Thank you for sharing your feedback, and I’m so sorry to hear that you feel this way. This is certainly not the experience we want for our customers, and we would never want this to be a reflection of our service.
I sincerely apologise for the frustration and concern this situation has caused. We have responded to your enquiry regarding your return, and we would really appreciate it if you could get back to us so we can continue working with you to resolve this as quickly as possible.
Please know that we’re here to help and genuinely want to sort this out for you.
Kind regards,
The CPAP Victoria Team
Prices are a bit expensive
Prices are a bit expensive, maybe just Resmed prices are expensive all round
16 maart 2026
Antwoord van CPAP Victoria
Hi,
Thank you so much for your kind review! 🌟
We completely understand products can sometimes feel a bit pricey, and we really appreciate your honesty. We always aim to offer competitive pricing while providing quality products and excellent support. 😊
Thank you again for your feedback and for your support, it truly means a lot!
Best regards,
The CPAP Victoria Team
Communication was exceptional
Communication was exceptional, will definitely be a return customer
17 maart 2026
Antwoord van CPAP Victoria
Hello,
Thank you so much for your wonderful 5-star review! 🌟
We’re thrilled to hear that our communication stood out and made your experience exceptional. It means a lot to know you’ll be returning, we can’t wait to assist you again! 😊
We truly appreciate your support and kind feedback.
Best regards,
The CPAP Victoria Team
Great customer service and communication
17 maart 2026
Antwoord van CPAP Victoria
Hi there,
Thank you so much for your wonderful 5-star review! 🌟
We’re so glad to hear that you were happy with our customer service and communication, providing clear, helpful support is always our goal. 😊
We truly appreciate your kind words and support, and we look forward to assisting you again whenever you need us!
Best regards,
The CPAP Victoria Team
Antwoord van CPAP Victoria
Hi there,
Thank you so much for your wonderful 5-star review! 🌟
We’re thrilled to hear that ordering your CPAP tubing online was easy, the delivery was fast, and you were happy with the price. 😊
Your kind words mean a lot to us, and we truly appreciate your support. We look forward to helping you again whenever you need us!
Best regards,
The CPAP Victoria Team
Mask Trial & Follow Up
I wanted to trial a couple of masks & rang to book an appointment at the Bentleigh location. The person on the phone booked the wrong time, but the staff at Bentleigh were able to assist despite me missing the appointment. They were very customer service focused & whilst I didn't buy a new mask directly from the Bentleigh store I purchased one from CPAP Victoria online.
18 februari 2026
Antwoord van CPAP Victoria
Hi there,
Thank you so much for your kind review! 🌟
We’re really glad to hear that the team at our Bentleigh clinic were able to assist you, even with the mix-up in booking. It’s wonderful to know their focus on customer service made a positive difference for you. 😊
We’re also so happy you were able to find the mask you needed through CPAP Victoria online. Thank you again for your support and for sharing your experience, we truly appreciate it!
Warm regards,
The CPAP Victoria Team
CPAP Power Cord Purchase
I struggled to find an Australian power cord for my CPAP machine and they made getting one easy and inexpensive. I was thrilled!! I did a click and collect and they were so polite and helpful. 5 stars!
14 maart 2026
Antwoord van CPAP Victoria
Hello,
Thank you so much for your wonderful 5-star review! 🌟
We’re so glad we could help you find the Australian power cord you needed and make the process easy and affordable. It’s fantastic to hear that your click-and-collect experience was smooth and that our team was polite and helpful. 😊
Your kind words truly mean a lot, and we really appreciate your support. We look forward to assisting you again whenever you need us!
Kind regards,
The CPAP Victoria Team
Antwoord van CPAP Victoria
Hi there,
Thank you so much for your wonderful 5-star review! 🌟
We’re thrilled to hear that your delivery was right on point, getting orders to our customers smoothly and reliably is always our priority. 😊
We truly appreciate your support and look forward to assisting you again whenever you need us!
Best regards,
The CPAP Victoria Team
The purchase and delivery all happened…
The purchase and delivery all happened as had been indicated.
16 maart 2026
Antwoord van CPAP Victoria
Hi there,
Thank you so much for your wonderful 5-star review! 🌟
We’re delighted to hear that your purchase and delivery went exactly as expected, providing a smooth and reliable experience is always our goal. 😊
We truly appreciate your support and look forward to assisting you again whenever you need us!
Best regards,
The CPAP Victoria Team
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.