Craftsaving Reviews 68

Excellent company & amazing choice of items. We will be using this company many times now, and love your products, as you have an amazing range of diamond art. Thank you for the excellent service, will be ordering more again soon.

My mom and I have been purchasing from Craftsaving for a few years now and are very happy with this site and products. A great selection!
The customer service staff are great! I had an issue that I added something to the notes section and it didn't take. I emailed their support team and the issue was dealt with in a very short period of time in a very pleasant manner. Thank you!

I love ordering from this site. Good quality product and great prices. I had a question regarding an order so I emailed customer service and I received a reply right away. Fantastic.

I had an issue with my order. This was a very good experience. Everything worked out!

Received my order today the customer service were very helpful and understanding and friendly they also helped with tracking my order can’t wait to start doing the Christmas cards up now

I placed an order for something but they were short one of what I purchased. I haypurchased from this site before. Everything comes within a reasonable amount of time, it’s exactly what it appears on site and they respond so quickly to my needs. This particular order was no one’s fault they were short one of what I ordered. They were eager to fill with another item but I was confused on what my other choice could be. They were kind and offered an immediate refund to my account. They told me on my next order they will include something extra with it for this inconvenience. I completely appreciate the way they do business. I will look immediately for a replacement of my order.

Thank you for your work ethics and the care to make my order complete. I appreciate your timeliness and I will most certainly order again. Right away. Tammy W. 5 stars

I placed an order with a personal picture. I wasn't sure if I attached it so I sent a message and soon received a reply. I was very impressed with the speed and the cropping of the picture. I haven't received the finished product yet so I will write another review when I receive it. So far I am happy with the service.

I had a problem of being short 1 color of round diamonds. Contacted customer service, advised them of my problem. They were very prompt to respond to advise what they needed to ship out the diamonds that I needed. Looking forward to receiving them, so I can finish my picture.
Debbie D., Henderson, NV. USA

Again great service and quality of the products. Thanks as well for the little gift I got. Really happy with this company

Took a month to get my order but love the order.

I love the products from this company and enjoy doing them. My package arrived in good time and in good condition. I will definitely buy from them again.

I contacted Craftsaving customer service when I thought my order was lost as it was overdue. They were very helpful in getting all the information they needed to start to trace it. It was a great surprise when a few days later it showed up at my door, I have already finished one and started the second one today. I will be placing another order very soon.Love their products and very good quality.

Thanks for the quick response as I was worried you had not received the picture I downloaded. This is for a wedding gift on 11/11/22, so hoping I receive it in time to get it completed $ framed.

I have ordered from Craftsaving a number of times and the Customer Service response is excellent - I have been so pleased as I hear back from them in less then 24 hours. So nice to deal with them and their products are products are of good quality.

I have ordered from Craft Saving many times and have always been very happy with the items ordered. The customer service is very good as well.

The delivery of my order was very slow. Enjoy the variety of the diamond pictures received.

I got what I was asking for in only a couple days.

Quick response to every email - the issue was cleared up very quickly

Très bon travail ! Je voudrais vous féliciter pour votre très beaux travaille je suis fière de faire partie de vos clients les tableaux sont simplement magnifiques et continuer à faire du bon travail! Vous pouvez compter sur moi pour très très longtemps je vous remercie aussi de vôtre collaboration avec les clients ces très important. D une cliente heureuse et satisfaites !