Crave Reviews 305

It is the worst streaming service I have ever used. I took advantage of the $45.03 months premium trial. Basically I can watch Game of Thrones because for some reason I missed it years ago. I will use up the three months membership that I got and then I will not renew it. The constant error messaging and the long buffering is so frustrating. Everything ive come to expect from Bell. They are the worst telecommunication company in Canada.
absolutely awful.

Has movies that are only in french not even english subtitles. Where's the replay movie button?

The ad version constantly glitches. A normal commercial break is three 30-44 second commercials, but it often errors out, gets stuck loading, or restarts an episode, so you can end up watching 9-12 commercials in a row trying to get it to work. This has been the same experience over the past 4 months, where some shows or movies seem to be worse than others, though it's been generating errors a lot more frequently.

Bell uses ancient tech that barely functions with any modern streaming devices or TVs - laggy, buffering, crashes Roku devices. They are obviously aware and have decided not to do anything about it. Once they lose the HBO deal, Crave is done.

Typical crave customer service to blame a connection issues. I have zero issues with any other streaming services (prime,apple,Netflix, Disney) but my crave always skips. It sucks.. why do we pay so much for crappy services. Can someone please just pick up crave shows so we don’t have to have it anymore. Crave sucks . Pay too much money for crappy services.

5 minutes of show or a movie and 2.5 minutes of adds. It is absolutely brutal. I can’t even change the settings on my tv without it backing me out of the app and then re running all the adds again. Holy moly what a garbage app/service/software. Absolute trash

I received a subscription for crave tv from virgin plus. Ok. I used it once in a while. Now of course they have switched all movies to french, in an attempt to force me to upgrade to Starz. No chance. I never wanted the subscription in the first place. Please also beware of Netflix. I had a bad experience with them also.

If I could give them 0 stars I would. We purchased a subscription with the TSN sports, because the website made it seem they had a certain premier league football game when they didn't. When we signed on and tried to watch the match and it wasn't streaming, we immediately cancelled it.
We then emailed them to try to get a refund. First of all, the email bounced back and your only option is to then go into a live chat.
The person then kept refusing to refund because apparently they have a 0 refund policy. I have never heard of anything like this before and to be honest I'm not sure how it's legal given that we cancelled it and contacted them within an hour of purchasing. Absolutely terrible company ethos. Avoid at all costs.

Their customer support is awful. I was helped by someone named Richmond. They charged me twice for the same subscription on the same account and did not want to provide a refund.

Moreover, they acted rude, and it felt like they were personally trying to keep the money. There was no intention on their end to solve the issue, only to explain to me why I was mistaken for requesting a refund.

I've never seen such fraudulent activity. I disputed one of the duplicated transactions and immediately canceled Crave.

3 minutes of ads every ten minutes, expensive subscription crave/bell sucks. Bad bad bad greedy company…tried to even charge me double to use on ps5 console..

The shows/movies aren’t bad. Everything else is.

Une horreur pour le forfait de base. Ça bug sans arrêt et le nombre de publicités est déraisonnable! À 3.99$ par mois ça peut passer mais à 12$ avec des tonnes de publicités, c’est non! Tou.tv est moins cher et sans publicités. Je me désabonne de Crave.

If I could give Crave 0 I would

If I could give Crave 0 I would.
Absolutely ridiculous that they have a ton of movies on Prime and yet most are in French. And turns out, most of those movies aren't available on any other subscription. Not only that, you typically don't find out that the movie is in French until you start watching it. Absolutely GARBAGE company, subscription, and useless. Not to mention expensive for what you get. If you are thinking about getting Crave DON'T DO IT.

This subcription is exactly the same thing as watching TV too many adds for 15$ a month or no adds for 25$ a month which is exactly what I pay for my cellphone bill each month soooo this is absurb - honestly go back to TV watching with more add then content and it is the same thing just dont borther with this one and for great shows like GoT/HotD just buy the serie when on sale you'll have your money worth for at least but not with this subscription you won't

I am writing to formally express my dissatisfaction with my Crave Premium subscription and to confirm that I am cancelling my subscription effective immediately.

I am paying for your Premium tier, which is marketed as an ad-free experience. Despite this, I have been shown promotional content before and during movies. This does not align with what I reasonably understood I was paying for when subscribing to an “ad-free” service.

This is not acceptable. The expectation set by the Premium plan is clear, and the experience I received does not match that expectation.

One star is too much for this abomination of a streaming service. Don’t waste your time or money

Way too much adds! It's crazy! I can have 2 minutes of adds every 3-4 minutes of watching a show. Even when you rewind or fast forward they'll stick you with another 2 minutes of adds, so sometimes you haven't even started to watch your show but you've seen 3-4 minutes of adds. And the platform never remembers where I'm at in a show which is also frustrating) so I always have to find my way back where I was, and again, while doing so they stick me with even more adds to watch, it's insane. I understand I pay for the pack with adds, but this is just way too much.

tried to watch a show but could only get season 2! then tried to watch a movie it was in FRENCH OMG what a totally usless streaming ...its a horrible streamer

Worst company do not ever sign a subscription with them.

Way too many ads and they also charge $13 a month.