Creatio Reviews 

If you want one genuinely useful piece of advice about this CRM, here it is: **the worst decision you can make is to start using it.**

I've been using it for six months, and I've worked with similar services before, so I have a pretty good idea of what a CRM should actually be like.

**1. The developers seem to have completely missed the point.**

Instead of making your life easier or streamlining your business processes, this platform seems designed to frustrate you. Every day? No, practically every hour! That's how often you'll find yourself having to log back into your account!

Come on, people, it's not the 2000s anymore! Persistent login sessions are basic functionality. This should have been solved at the software level a long time ago.

**2. The business model seems to involve charging extra for things that should be standard.**

Apparently, even basic convenience is a premium feature. Because why give users a decent experience when you can make them pay extra for it?

**3. The UX and design deserve a separate review.**

Remember what software interfaces looked like in the early 2000s? Apparently, the design philosophy here hasn't moved on since then. The interface feels outdated, unintuitive, and unnecessarily frustrating to use.

**4. Pointless fields everywhere.**

There are tons of unnecessary, poorly thought-out fields that clutter the interface and make everyday tasks more tedious than they need to be. Apparently, nobody stopped to ask whether all these fields were actually necessary.

**5. And the calendar? A complete disaster.**

A calendar should make scheduling easier. Here, it's just another source of frustration. Something that should be simple somehow turns into a painfully inconvenient experience.

After six months of using this CRM, my conclusion is simple: instead of helping you run your business, it creates unnecessary work, frustration, and wasted time.

Save yourself the headache and look for an alternative.

Painful to use, doesn't show messages. Seems outdated and unprofessional.
I presume it was maybe good a long time ago? Needs updating or closing.

Really surprised this saas software is getting traction.
What a piece of junk. After trying this software, I am really surprised this company is growing. Basedo on "No code", the amount of feature you can implement is really limited when comparing to other tools (E.g. Salesforce, Retool).
Not only the interface is filled with bugs, but a lot of times you still need to recurr to code to do very simple stuff.
The software both backend and frontend takes forever to load, and most times you need to refresh the page in the browser because some configurations/rules were not loaded properly like simple visibility field rules or dropdowns.

Excellent use interface. Easy navigation. Easy to learn. Great support.

Absolutely AWFUL web skills
FirstPort portal is both rubbish cost a lot
Old fashioned presentation and exceptionally poor functionality.
Avoid.

Great platform

Customisable across an array of industries

Creatio has been a breath of fresh air to the CRM space

Allowing richer functionality at a lower spend compared to most of the big names

Portal doesn’t support iOS. Remind me what year it is.

Eine super selbsterklärende und intuitive Oberfläche.

Great single source of truth

as a sales manager i have now much better insights into my opportunities

We use creatio for our sales engine

Nice people.

It's a true customer-centric company with wonderful employees willing to help and with a mindset to create real business value rather than boast about standard features that are a real hassle to implement.

Easy to learn and powerful to use nocode platform with lots of AI features to empower you.