BetterMe Creator Platform Reviews 

38
•
TrustScore 4.5 uit 5

4,7

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

I have signed on for the initial four week course "How to Create and Sell Digital Products". The first module has surprised me in that it is so self-explanatory and detailed. I feel that it is givi... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 4 van de 5 sterren

This was purchased by mistake and I expected pushback when I asked to cancel (which is unfortunately the norm). I was wrong. The customer service person I reached, Riley, immediately refunded me and m... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I was on the trial period just to try out. It was actually much much easier and instinctual for someone who has no knowledge how to build a course or anything. And the team is very helpful and reply a... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I love this platform! I didn't initially know that it was connected to the BetterMe mental health platform but I love that too! I haven't gotten a chance to load my course yet, but the support I've re... Toon meer

Bedrijf heeft geantwoord


Contactgegevens

4,7

Uitstekend

TrustScore 4.5 uit 5

38 reviews

5 sterren
4 sterren
3 sterren
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1 ster

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4,7

Alle reviews

(38)

9 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 5 van de 5 sterren

working with them was very pleasant

working with them was very pleasant. they go me what i needed and even went the extra mile!!

20 maart 2025
Review zonder uitnodiging
Logo BetterMe Creator Platform

Antwoord van BetterMe Creator Platform

Hello Gina,

We can't thank you enough for taking the time to leave a comment about your recent experience with our team.

Whenever any questions arise, we are always glad to assist effectively and to one's satisfaction.

Kind regards, team BetterMe

Beoordeeld met 5 van de 5 sterren

Fast and efficient …

I got a fast reply and the team fixed it right away.

8 maart 2025
Review zonder uitnodiging
Logo BetterMe Creator Platform

Antwoord van BetterMe Creator Platform

Hello,

This review is so inspiring 😊️

Thank you so much for sharing your feedback. Our team is always more than happy to assist our beloved users to make their experience even more pleasant.

Kind regards, team BetterMe

Beoordeeld met 5 van de 5 sterren

I asked for a refund after 180€ were…

I asked for a refund after 180€ were charged from my account and they returned the whole amount back , although the 7 days trial were done . Thank you I really appericiate it

28 februari 2025
Review zonder uitnodiging
Logo BetterMe Creator Platform

Antwoord van BetterMe Creator Platform

Hello,

Thank you so much for rating our services and leaving your comment 😊️

Whenever any questions arise, our team is always glad to assist. Feel free to contact us via email.

Kind regards, team BetterMe

Beoordeeld met 5 van de 5 sterren

I had an issue when I was not aware…

I had an issue when I was not aware that despite of saying a signed up for a 4 week's trial I was going to be charged £100.00 after a week's trial. I was very upset about it as I didn't even have time to try the app. However, their customer service was very helpful and refunded me 50% of the charge and gave me an extra 4 weeks to be able to try the app which I really appreciated. Thanks

3 februari 2025
Review zonder uitnodiging
Logo BetterMe Creator Platform

Antwoord van BetterMe Creator Platform

Hello,

Jakeline, we can't thank you enough for taking the time to leave a comment about your recent experience with our team.

Whenever any questions arise, we are always glad to assist effectively and to one's satisfaction.

Kind regards, team BetterMe

Beoordeeld met 5 van de 5 sterren

I asked for a refund because I had an…

I asked for a refund because I had an emergency with my family, and their reply was fast, warm, and efficient. I am very grateful to the people behind the screen.

14 februari 2025
Review zonder uitnodiging
Logo BetterMe Creator Platform

Antwoord van BetterMe Creator Platform

Hello Natalia,

Thank you so much for reviewing your recent experience.

We can't help but be happy to know that you are pleased with the result, as well as communication with our team. It inspires us to work with even more dedication to make sure each user is satisfied. We appreciate your kind words.

Kind regards, team BetterMe

Beoordeeld met 5 van de 5 sterren

Very helpful and reactive costumer service

I didn’t understand that I was subscribing when I was doing the trial, and the emails saying that the payment was going to go through were on my spam, so I was very frustrated when the payment went through specially because I didn’t use the app. But, they were very helpful and reasonable and even though I was very upset they helped me and refunded me. So this experience was very good! Thank you!

3 februari 2025
Review zonder uitnodiging
Logo BetterMe Creator Platform

Antwoord van BetterMe Creator Platform

Hello!
Thank you for your feedback, and we genuinely appreciate you taking the time to contact us.
Please check your e-mail and let us know if we can help you with anything else.
Kind regards, Team BetterMe

Beoordeeld met 5 van de 5 sterren

Very prompt response system and i…

Very prompt response system and i always solve whatever doubt i have! Highly recommend it

28 januari 2025
Review zonder uitnodiging
Logo BetterMe Creator Platform

Antwoord van BetterMe Creator Platform

Hello,

We greatly appreciate your comment regarding your recent experience.

Your satisfaction is our priority. And we are glad that we could help you effectively.

If there is anything else that we can do for you, feel free to contact us via email at any time.

Kind regards, team BetterMe

Beoordeeld met 5 van de 5 sterren

Very quick and helpful feedback from…

Very quick and helpful feedback from the customer service, thank you so much for your support!

24 januari 2025
Review zonder uitnodiging
Logo BetterMe Creator Platform

Antwoord van BetterMe Creator Platform

Hi Katrin,

We are so pleased to know that you've enjoyed your recent communication with our team 😊️

Your satisfaction is our priority. And we are glad that we could help you effectively.

Kind regards, team BetterMe

Beoordeeld met 5 van de 5 sterren

Satisfied

I am very satisfied with this service. Helpful and fast- reacting.

3 januari 2025
Review zonder uitnodiging
Logo BetterMe Creator Platform

Antwoord van BetterMe Creator Platform

Hello!
Thank you, Lena!
We appreciate you spreading the good word about your experience with BetterMe.
Kind Regards, Team BetterMe

Beoordeeld met 4 van de 5 sterren

Easy to use and friendly customer…

Easy to use and friendly customer service ! I wasn’t ready to start my own course that’s why I had to cancel my subscription, but the platform itself is great and the people behind the desk are super friendly and solution oriented.

10 januari 2025
Review zonder uitnodiging
Logo BetterMe Creator Platform

Antwoord van BetterMe Creator Platform

Hello Maria!
It is delightful to hear such positive words and it’s always a pleasure to serve our users. Many thanks!
Kind Regards, Team BetterMe

Beoordeeld met 3 van de 5 sterren

They gave me a refund after I asked…

They gave me a refund after I asked them twice. I didn't mean to set up an account and I got charged $100. Thankfully it wasn't too much of a hassle.

4 januari 2025
Review zonder uitnodiging
Logo BetterMe Creator Platform

Antwoord van BetterMe Creator Platform

Hello!
Thank you for your feedback.We kindly request you to please take a moment to check your inbox and respond when it suits your schedule. Your prompt attention to this matter will greatly assist us in ensuring your satisfaction.

Looking forward to your reply.
Kind regards, Team BetterMe.

Beoordeeld met 5 van de 5 sterren

Great customer service

Great customer service. Nice and quick. Highly recommend 👍🏼

16 december 2024
Review zonder uitnodiging
Logo BetterMe Creator Platform

Antwoord van BetterMe Creator Platform

Hello Jessica,

It's so great to know that you have enjoyed your communication with our team!

If any help is needed, we are always glad to assist with any questions or advice.

Kind regards, team BetterMe

Beoordeeld met 5 van de 5 sterren

10 stars!!

I love this platform! I didn't initially know that it was connected to the BetterMe mental health platform but I love that too! I haven't gotten a chance to load my course yet, but the support I've received due to needing assistance from customer service has been unwavering! I even received an extra e-book for the hassle and it was absolutely my fault! I love this platform! Everyone is very supportive, down to the staff!

11 december 2024
Review zonder uitnodiging
Logo BetterMe Creator Platform

Antwoord van BetterMe Creator Platform

Hello,

Thank you so much for your kind feedback.

Your satisfaction is our priority. And we are glad that we could help you effectively!

If there is anything else that we can do for you, don't hesitate to contact us via email at any time.

Kind regards, team BetterMe

Beoordeeld met 5 van de 5 sterren

Great customer service

Their customer service was quick to respond and very clear in their communication.

11 december 2024
Review zonder uitnodiging
Logo BetterMe Creator Platform

Antwoord van BetterMe Creator Platform

Hello,

Alyssa, we are so pleased to know that you've enjoyed your recent interaction with our team 😊️

Indeed, we are always so happy to help with any questions or requests. Feel free to contact us again if any assistance is needed.

Kind regards, team BetterMe

Beoordeeld met 5 van de 5 sterren

Appreciate client service,I had issues…

Appreciate client service,I had issues and I received fast response and support from Betterme team,thank you very much 🫶🏼

16 december 2024
Review zonder uitnodiging
Logo BetterMe Creator Platform

Antwoord van BetterMe Creator Platform

Hello,

Thank you for your kind review of your experience. Your time and effort are greatly appreciated.

If you ever need any assistance, we would be more than happy to help 😉️

Kind regards, team BetterMe

Beoordeeld met 5 van de 5 sterren

I was on the trial period just to try…

I was on the trial period just to try out. It was actually much much easier and instinctual for someone who has no knowledge how to build a course or anything. And the team is very helpful and reply almost in a day in making transactions easier. It's sad I didn't use the platform because I didn't have much contents, but maybe in future? Thanks though

1 december 2024
Review zonder uitnodiging
Logo BetterMe Creator Platform

Antwoord van BetterMe Creator Platform

Hello,

Thank you for your kind review of your experience with BetterMe. Your time and effort are greatly appreciated.

On our end, we would love to have you back whenever you are ready.

Kind regards, team BetterMe

Beoordeeld met 5 van de 5 sterren

Very helpful

Very helpful and informative. Amazing service

30 november 2024
Review zonder uitnodiging
Logo BetterMe Creator Platform

Antwoord van BetterMe Creator Platform

Hello,

Thank you so much for leaving your comment about our service, Trisha.

We are always glad to help with any questions and requests.

Kind regards, team BetterMe

Beoordeeld met 3 van de 5 sterren

Staff was very helpful

Staff was very helpful. Thank you

1 november 2024
Review zonder uitnodiging
Logo BetterMe Creator Platform

Antwoord van BetterMe Creator Platform

Hello!
Thank you for your feedback. We kindly request you to please take a moment to check your inbox and respond when it suits your schedule. Your prompt attention to this matter will greatly assist us in ensuring your satisfaction.

Looking forward to your reply.
Kind regards, Team BetterMe.

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