CredAbility Reviews 1.013

Credability Review 22/10/2025

WASHED OUT CARELESS DATA HANDLERS
My experience with this company for many years has been nothing short of utter exhaustion. They simply got my details wrong to begin with and upon trying to have them amended it, they took at least 1.5 years to get it resolved.

And they did not resolve this out of their own accord or goodwill intention as I had to make many complaints and follow-ups. In the end they gave me their final answer that if I am not satisfied with them, I can take this up elsewhere such as the Financial Ombudsman.
Of course they probably thought I wouldn’t or were not even bothered with me anymore. But I did with all of the evidence from my corresponding emails. Only thereafter they were not only much obliged to finally correct everything but had also compensated me.

My conclusion on this is that they do not care. It is a system made to dry people out of their monies and the sole reason for myself reluctantly signing up to such companies is to improve my credit score, reports and financial status so that a good history is built for future opportunities with a monopoly design that one cannot live without unless you are super rich.

My advice would be to use these companies if you need to but never let them have their way with you and certainly never trust them. Unlike the general retail sectors that can sometimes be questioned, companies like these are in no way about customer service at all. They are worse than SCAMMERS, because as well as only being interested in your DATA, for them it does not need to be 100% accurate….If you can remember that, you will go a long way in securing yourself as an individual.

Credibility keeps me up to date on my credit score and gives me options on various credit options.

Very helpful customer services, thank you George. Lots of useful information in the app too.

Just a vehicle to sell credit and credit cards.

Professional and have been brilliant in helping me rebuild my credit score. Thank you.

Easy to use and understand. I only wish updates were a bit faster and better

at this time now in my life i have the best income to spend in my life but i still have rubbish credit history
1/i own my house outright £0 in rent and morgage
2/my income i know sounds low but £18400 a year
3/monthly bills £125 a month MAX
4/food about £300 a month
5/travel expence £0 i have aprophbia ,i never leave house
so my outgoing is £425 out of £1600

Good service

Good service

It's a company that guides you through the process with ease.

Great company,clear information.and fast delivery..👍

Easy to use app. Always get too know if change to your credit score and any available offer and extra credit can apply for

My writing to CredAbility:

Dear Sir or Madam,

Thank you very much for your continued support.

My credit score dipped (from 568 to 555) by 13 points this week on the CredAbility app, then I contacted Equifax today at1520 by their phone (08000142955) to know why that dip happened, they said on their system "your score is 568" and said if your score is showing less than this number "You should contact the CredAbility"

They also checked for me all aspects of my credit report, saying everything is fine.

Please correct the mistaken credit score it worries me a lot.

Thank you again for your understanding, cooperation and time.

Kindest regards,
Asrasalah, Hussein

The response from CredAbility:

Hello,

Thank you for your message.

Please note that there are three main Credit Reference Agencies (CRAs):

Experian
Equifax
TransUnion

At CredAbility, we show you a copy of your Equifax credit report which they create using information about you from the companies you have accounts with, as well as sources like the electoral roll. Each Credit Reference Agency uses a different scoring model. Moreover, each CRA updates your report at different times. If one agency has more recent information, like a new payment or credit enquiry, that can impact your score.

Can you please review your credit report to spot if there are any potential issues or inaccuracies in order to investigate this further? Sometimes the current address can cause issues with showing the correct credit score. If there are no inaccuracies on your report then this will be the correct score that is sent to us by Equifax.

Kind regards,

Christina

Updated information:
On 27th September my credit score on Equifax 604 whereas on CredAbility and ClearScore still 555.

Updated information,
My credit score finally corrected to the correct level and reached 604 on 29/09/2025

Therefore, they deserve 5 stars now.

It something’s I don’t understand that I never miss a payment in my credit card
Or my loan and my credit stays the same
How do you explain that

A very good website tool .Great tips and advice to help you navigate the credit/finance world.

A simple, honest and reliable source to achieve financial success

Creditspring very helpful 👏 and confidential.

Great service would recommend

Completely froze me out, didn’t think they helped out much, just dispose of me very quickly