Credit9 Reviews 4.186

TrustScore 5 uit 5

4,8

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Both representatives were extremely helpful and knowledgable. My work schedule is crazy and I have a lot going on all the time with my kids so getting time to discuss my options was challenging and b... Toon meer

Beoordeeld met 5 van de 5 sterren

Jeanette S. was a superior team member who processed my application. She was very kind,courteous and professional when taking care of my accounts’ needs. She IS a very sweet person and would give her... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Karla Gurrola Castillo made my Credit9 experience great. She is knowledgeable about her company and explained every step of the process to me. Karla is great at what she does. I will recommend custome... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Hi! Karla was incredibly efficient, she explained every step clearly and kept me fully informed. She was super friendly, approachable, and knowledgeable. I’m truly grateful for the experience. Thank y... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Financieel adviseur
  2. Leningbureau

Geschreven door het bedrijf

Credit9 was founded in 2017 and offers personal loans to consumers based on their credit history and financial situation. Our Loan Consultants assist with the credit application and the transparent approval process ensures we offer competitive rates with easy-to-understand terms. Credit9 loans range from $2,500 to $50,000, with terms up to 60 months, and provide a fixed interest rate with no prepayment penalties. Consolidating debts into a personal loan allows a borrower to make one fixed monthly payment that won’t fluctuate and may reduce the interest paid compared to traditional revolving credit issuers. Funds are typically disbursed within two business days, and our loan servicing team can assist with any payment-related questions.


Contactgegevens

4,8

Uitstekend

TrustScore 5 uit 5

4K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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Beoordeeld met 1 van de 5 sterren

Predatory practices

Due to Covid, a divorce and a change in careers, I experienced financial hardship. I looked at my options and Americor seemed ok and a way to get some much needed relief. When I enlisted in the program, my credit score dropped almost 150 points, which they did advise I’d see a drop in score. I needed to move and wanted to try to improve my score as quickly as I could and a representative advised doing a credit9 application. I applied and they offered me a near 30% APR, which is nearly 6-10x what I was paying before. When I expressed my concern, the rep for credit9 basically told me to take it or leave it. I felt like I was trapped in a hard place cause I needed to move so opted in for the loan. They are a predatory company, and I would recommend either staying with Americor if you can or looking at alternative solutions.

28 december 2023
Review zonder uitnodiging
Logo Credit9

Antwoord van Credit9

Dear Jonathan,

We are truly sorry to hear about the difficulties you’ve experienced. We understand that financial hardship, especially compounded by life changes such as those caused by COVID-19, divorce, and a career change, can be incredibly challenging.

While we are glad that you initially found some relief with our program, we regret to hear about the significant drop in your credit score and your experience with the offered APR from Credit9. We aim to provide solutions that help our clients, and it's disheartening to learn that the options presented to you did not meet your expectations and added to your stress.

We take your feedback very seriously and would like to discuss your concerns further to see how we can better support you. Please contact us directly at officeofthepresident@americor.com so we can review your situation in detail and work towards a resolution that better aligns with your needs.

Your satisfaction is important to us, and we appreciate your feedback as it helps us improve our services for all our clients.

Sincerely,

Credit9

Beoordeeld met 4 van de 5 sterren

Getting Debt free

I worked with Credit9, along with Americor to consolidate over 5 creditors. My interest on these creditors was through the roof, and my monthly payments was just paying off the interest. Credit9/Americor were able to negotiate most of my creditors, and we got them paid off. I took a loan with Credit9 for these payoffs and it is so worth it. I can breathe again!! I didn't give a 5 due to the high interest rate on my loan only. I would do business with them again, but I hope its not necessary. :-)

8 februari 2024
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

If I could give a 0 I would

If I could give a 0 I would. My interest rate was almost 30%. This was more than I was paying before getting involved with this so-called debt forgiveness program. Stay away!!

22 maart 2024
Review zonder uitnodiging
Logo Credit9

Antwoord van Credit9

We're deeply sorry to hear about your dissatisfaction with our debt forgiveness program and the interest rate. Your feedback is concerning to us, and we want to extend our sincerest apologies for any inconvenience or frustration this has caused you.

We understand the importance of providing transparent and fair terms to our clients, and it's clear that we fell short of your expectations in this regard. We take your feedback seriously and are committed to addressing your concerns and improving our services.

Please know that we are actively reviewing our program terms and interest rates to ensure that they align with our clients' needs and expectations. Additionally, we're here to assist you in any way we can and explore possible solutions to address your concerns.

If you would like to discuss your experience further or if there's anything specific we can do to assist you, please don't hesitate to reach out to us directly at officeofthepresident@americor.com. We're here to help and ensure that you have a positive experience with our company.

Thank you for bringing these matters to our attention, and we apologize once again for any disappointment or frustration you've experienced. Your satisfaction is our priority, and we are committed to making the necessary improvements to better serve you and our clients in the future.

Best regards,
Credit9

Beoordeeld met 5 van de 5 sterren

My reps, great to work with

My reps, including Jennifer Shin, Courtney Kendall kept me informed about the complete progress of the loan. They answered every question I had and got back to me very fast. This was a smooth process. Great communications.

14 maart 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Couldn't be happier!

Courtney was so easy to work with and really expedited the process! Everything was smooth and straight forward. I appreciated her feedback and taking the time to answer all of my questions. I am finally able to breathe while getting my debt paid off and I couldn't be happier with my experience!

15 maart 2024
Review zonder uitnodiging
Beoordeeld met 4 van de 5 sterren

Solid Representation

What I do like is the communication between Americor, Credit9, and myself. It’s reassuring knowing that my debt reduction and credit are being repaired by people I’ve come to trust.

16 maart 2024
Review zonder uitnodiging

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