It’s like pulling teeth to return anything also to get a hold of anyone. Do yourself a favor and shop somewhere else. If 0 was an option I’d put 0.
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
Fantastic customer service! Had some questions regarding assembly and a broken part, and received quick communication and seamless resolution. Thank you! Even went above & beyond with a custom tutoria... Toon meer
Bedrijf heeft geantwoord
The customer service is wonderful, and we truly are enjoying the floor bed we purchased for our son. The wood is beautiful. I'm grateful to have found a company that cares about children's health an... Toon meer
Bedrijf heeft geantwoord
The overall look and functionality of the floor bed was exactly what my wife and I were looking for and looks true to the picture on the website. However it comes completely unassembled and ours had m... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Cribberry is your go-to destination for premium Montessori furniture designed specifically for toddlers, kids, and babies. Our mission is to combine safety, style, and functionality to create furniture that nurtures your child’s growth and independence. With a focus on sustainable materials, we craft chemical-free wooden furniture that is both eco-friendly and durable. Our signature product, the high-railing Montessori toddler bed, is thoughtfully designed to provide maximum safety while encouraging freedom of movement. Cribberry beds not only promote a good night’s sleep but also inspire creativity and exploration, staying true to Montessori principles. Whether you’re designing a nursery, upgrading your toddler’s room, or creating a learning-friendly environment, Cribberry offers furniture solutions that grow with your child. We are committed to quality, offering products that blend modern aesthetics with practical functionality. Parents trust Cribberry for its dedication to sustainable craftsmanship, child-friendly designs, and the seamless blend of safety and style. Transform your little one’s space into a haven of comfort and exploration with Cribberry. Explore our range of Montessori furniture today and give your child the best start in life with Cribberry’s innovative and sustainable designs.
Contactgegevens
1401 Pennsylvania Ave. Unit 105, #5034, 19806, Wilmington, Verenigde Staten
- 3026001225
- hello@cribberry.com
- cribberry.com
3,1
Gemiddeld
40 reviews
Heeft 80% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 maand
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
It’s like pulling teeth to return…
It’s like pulling teeth to return anything also to get a hold of anyone. Do yourself a favor and shop somewhere else. If 0 was an option I’d put 0.
13 maart 2026
Review zonder uitnodiging
Do not recommend … stay away!
My order was delivered with package open and damaged.
Missing pieces and the pieces within the box were damaged. Definitely frustrated and would not recommend ordering anything from this company.
31 december 2025
Antwoord van Cribberry
We’re truly sorry to hear about your experience, and we completely understand how frustrating it is to receive an order in damaged condition with missing parts. This is not the level of quality or service we want for any family.
Please reach out to us directly at hello@cribberry.com with your order number and a few photos, and we will make this right as quickly as possible.
Thank you for bringing this to our attention, and again, we sincerely apologize for the inconvenience.
Order still not received and at this…
Order still not received and at this point t not even sure items are not damaged…all parts because we do not have the otem
22 december 2025
Antwoord van Cribberry
Thank you for your feedback, and we are truly sorry for the frustration and uncertainty this delivery delay has caused.
This is absolutely not the experience we want for any family. We understand your concern about receiving the package late and worrying about the condition of the items before even having the chance to inspect them.
Please know that we are already looking into your shipment urgently, and we would really appreciate the opportunity to make this right for you as quickly as possible.
Could you please contact us directly at hello@cribberry.com with your order number so we can provide an immediate update and the best resolution?
Thank you again for your patience, and we sincerely apologize for the inconvenience
No instructions were sent box was super…
No instructions were sent box was super janky and broken
10 december 2025
Antwoord van Cribberry
We’re truly sorry to hear about your experience and that the packaging arrived in poor condition. This is absolutely not the standard we want for our families.
Assembly instructions should have been included, and we sincerely apologize for the inconvenience. We have now sent the full assembly manual to you via email, and our team is here to help with anything you may need to complete the setup smoothly.
Please feel free to reach out to us anytime at hello@cribberry.com so we can make this right for you
14 days after I placed my order, it still has not shipped! Terrible customer experience
I placed my order on 12/7 and paid an extra $50 for Express shipping.
It is now 12/21, which is 14 days later...and my order has still not shipped yet.
Last week, Cribbery customer support said my order has been fully processed and will be picked up by UPS on 12/16.
As of 12/21, there has been no UPS tracking provided and no response to my last 3 emails.
I have never had a worse customer experience shopping online than I have had with Cribbery.
6 december 2025
Antwoord van Cribberry
We are truly sorry for this experience. This is absolutely not the level of service we want for any family, and we completely understand your frustration.
You placed your order on 12/7 with Express Shipping, and it is unacceptable that you still have not received tracking or clear communication by 12/21. We also sincerely apologize for the lack of response to your recent emails — that should never happen.
Your feedback is taken very seriously, and we are already reviewing what went wrong in the processing and Shipping carriers pickup timeline.
Our team is reaching out to you directly right now to provide an immediate update, including the shipping status and the fastest possible resolution.
Thank you for bringing this to our attention — we are truly sorry for the stress and disappointment this caused.
Love the clean Montessori look and it…
Love the clean Montessori look and it feels sturdy, but assembly was a bit of a hassle and the finish wasn’t perfect in a few spots. Good overall, just not flawless for the price.
15 oktober 2025
Review zonder uitnodiging
Antwoord van Cribberry
We’re really happy to hear that you loved the clean Montessori design and found the bed sturdy — that means a lot to us.
At the same time, we’re truly sorry that the assembly process felt frustrating and that the finish wasn’t perfect in a few areas. That’s not the level of experience we want for our families.
Your comments are incredibly valuable, and we are actively improving both our instructions and our quality control based on feedback like yours.
Thank you again for choosing Cribberry
We only received two of the three…
We only received two of the three packages. The third package UPS is not responding to our inquiries.
8 december 2025
Antwoord van Cribberry
Thank you for sharing your feedback, and we’re truly sorry for the inconvenience this caused.
We understand how frustrating it is to receive only part of your shipment while waiting for the remaining package. Your order was shipped in multiple boxes, and unfortunately, the third package experienced a delay within the shipping carrier’s network.
While we do not have direct control over shipping carriers internal response system, we want to assure you that we are here to support you and will do everything we can to help track and resolve the delivery as quickly as possible.
This is not the experience we want for any of our families, and we sincerely apologize for the stress this delay has caused. Please reach out to us directly at hello@cribberry.com, and we will assist you immediately
Antwoord van Cribberry
Thank you for taking the time to share your feedback, and we’re truly sorry for the lack of communication regarding your order status.
You’re absolutely right — you should have been informed when your crib was ready to ship. We experienced an unusually high order volume during this period, which unfortunately caused delays in some of our updates. That said, we take full responsibility and are actively improving our notification and customer service processes to ensure this does not happen again.
We appreciate your patience and feedback, as it helps us improve. If there’s anything further we can do to assist you, please feel free to reach out to us directly — we’re always here to help.
Antwoord van Cribberry
Thank you so much for your kind words and 5-star review! 🌟
We’re truly happy to hear that you had a great experience with our customer care. Your support means a lot to us!
Good Product, Difficult Assembly
The overall look and functionality of the floor bed was exactly what my wife and I were looking for and looks true to the picture on the website. However it comes completely unassembled and ours had missing essential parts and came with incorrect directions making assembly take longer than planned. The twin mattress also didn’t fit snug between the rails so we needed to purchase bed bumpers for the cracks. Not a big deal for the average flexible and handy person but could be frustrating for others.
26 september 2025
Antwoord van Cribberry
Thank you so much for sharing your honest feedback! 🌿
We’re very happy to hear that you and your wife love the look and functionality of your floor bed — it truly means a lot to us.
We’re sorry, however, for the trouble you experienced during assembly and for the missing parts. That’s definitely not the experience we want for our customers. We’ve already improved our packaging and instruction materials to make assembly smoother and ensure every piece arrives safely.
If you haven’t already, please reach out to us at hello@cribberry.com so we can make this right for you — we’ll gladly send any missing or replacement parts right away.
Thank you again for choosing Cribberry and helping us continue to improve. 💛
Fantastic customer service
Fantastic customer service! Had some questions regarding assembly and a broken part, and received quick communication and seamless resolution. Thank you! Even went above & beyond with a custom tutorial video and shipped extra parts to me just to ensure my little one is super safe. I can rest easy now!
6 augustus 2025
Antwoord van Cribberry
Thank you so much for your wonderful feedback! 💜 We’re thrilled to hear that our team could support you quickly and make sure your little one’s bed is safe and comfortable. Creating a custom tutorial and sending extra parts was the least we could do to give you peace of mind. Your trust means the world to us, and we’re so happy to welcome you to the Cribberry family. 🌟
Best case scenario when canceling
We purchased the bed but then realized it wasn’t right for our baby’s age. I wrote to them and they immediately canceled the order. That was so helpful and really increased my trust in the company!
17 augustus 2025
Review zonder uitnodiging
Antwoord van Cribberry
Thank you so much for your kind words and for sharing your experience with us! 💙
We’re so glad we could quickly assist with your order and make the process stress-free for you. Your trust means the world to our small business, and we’ll always do our best to support families like yours.
We truly appreciate your 5-star review and look forward to serving you again in the future! 🌟
Terrible quality
Terrible quality. 15 month old was able to push and break door with first use.
30 juli 2025
Antwoord van Cribberry
We’re truly sorry to hear about your experience and that the bed did not meet your expectations. We take product safety and quality very seriously, and it’s upsetting to learn about the issue with the door.
Our team has attempted to reach out to you several times to understand what happened and to make things right, but we haven’t been able to connect. We’d still like the opportunity to help — whether that’s sending a replacement part, inspecting the issue, or finding another solution that works best for you
great customer service!
Just make sure you receive the correct order before setting up! :) I contacted customer service and they responded surprisingly FAST and offered to ship the correct items immediately. I appreciate their prompt response and solution!
9 juli 2025
Antwoord van Cribberry
Thank you so much for your kind words and 5-star review! 🌟 We’re so glad we could resolve the issue quickly for you and get the correct items on their way. Your patience and understanding mean a lot to us, and we’re always here if you need anything else in the future. Wishing you and your family many happy moments with your new bed! 💛
Absolutely blown away by the quality…
Absolutely blown away by the quality and service — Highly recommended!
I don’t usually write reviews, but I truly felt the need to share my experience with Cribberry because it exceeded all my expectations from beginning to end.
I was looking for a Montessori-style floor bed for my 2-year-old daughter and came across Cribberry after doing quite a bit of research. From the start, their website was easy to navigate, and the designs were exactly what I had in mind—minimalist, safe, and aesthetically pleasing. I had a few questions before ordering (mainly about dimensions and rail height), and their customer service team responded quickly, kindly, and in a very helpful manner. That already gave me confidence that I was in good hands.
The shipping process was smooth and fast. It arrived within just a few days, and the packaging was super secure. All the parts were carefully wrapped and labeled. Nothing was damaged or missing, which is honestly rare these days!
As for the assembly, I was initially a bit intimidated (I’m not the handiest person), but the instructions were very clear and straightforward. It took me about 45 minutes from start to finish, doing it alone, and I didn’t need any extra tools beyond what was provided. The bed is incredibly sturdy and well-crafted—there’s no wobble, and you can tell it’s made with high-quality wood. I especially appreciated the smooth finish and the rounded edges, which made me feel even safer putting my toddler in it.
The bed itself? Absolutely beautiful. It looks even better in real life than in the photos. The tall railings were a must for us since our daughter tends to roll in her sleep, and they provide great peace of mind. She’s been sleeping in her new bed for about three weeks now, and she absolutely loves it. She even plays in it during the day, which has made the bedtime routine so much easier for us. It’s honestly been one of the best purchases we’ve made as parents.
Lastly, I just want to say a huge thank you to the team at Cribberry. The combination of excellent product quality, sincere and responsive customer support, and smooth delivery experience made me feel like I wasn’t just buying a product—I was dealing with people who genuinely care about their customers and what they create.
If you’re on the fence, don’t hesitate. This is a company that truly delivers in every sense of the word.
1 juli 2025
Antwoord van Cribberry
Thank you so much for your amazing review! We're beyond happy to hear that everything from the ordering to assembly went smoothly and that your daughter loves her new bed. Your kind words about our quality and service truly mean a lot to our team. We're grateful you chose Cribberry and thrilled to have exceeded your expectations!
This wooden crib is absolutely…
This wooden crib is absolutely beautiful. The house design adds a charming touch to the room. I can see this bed used as a play space as well as a place to sleep for years to come. It is made with care-smooth wood, safe materials and solid construction. Love it!
7 mei 2025
Antwoord van Cribberry
Thank you so much for your kind words and for the 5-star review! 🌟 We're thrilled to hear that you love the design and quality of the crib. Knowing it brings both comfort and joy to your space truly means the world to us. It’s our goal to create products that are not only beautiful but also safe, long-lasting, and multifunctional. Thank you for choosing us to be part of your little one’s world! 💛
This is the second Cribberry bed we’ve…
This is the second Cribberry bed we’ve purchased for our 3 year old grandson, who is on the spectrum for two different locations. I assisted or tried to with my son who put the first together alone, this bed is difficult to put together without another set of hands. Besides the assembly we are very pleased with it. He loves the bed and sleeps well. Good bed for growing in. Would recommend.
12 mei 2025
Antwoord van Cribberry
Thank you so much for choosing Cribberry not once, but twice for your grandson! 💛 It truly means the world to us to be part of his safe and happy space, especially knowing how meaningful that is for little ones.
We're so glad to hear he's loving the bed and sleeping well 💤✨ That’s exactly what we hope for every child.
We really appreciate your honest note about the assembly 🛠️ — you're absolutely right, having an extra pair of hands can make a big difference. We're actively working on improving our instructions and exploring easier assembly options, so your feedback helps more than you know 🙏
Thanks again for your kind words and recommendation. Families like yours are the heart of what we do ❤️
Still haven’t been able to use it!
I will say they do have good customer service but for the price … we received a product that had splinters and although we got it assembled … as one can imagine with a newborn - we have not had the time to sand and paint so it’s safe for our baby! Very disappointed that there’s so much to do to make it ready - had hoped that it was just a matter of assembling.
22 mei 2025
Review zonder uitnodiging
Antwoord van Cribberry
Thank you so much for taking the time to leave a review. We’re truly sorry to hear that your experience didn’t meet your expectations — especially during such a precious and demanding time with a newborn.
While we’re grateful you found our customer service helpful, we’re genuinely disappointed to hear that the product arrived in a condition that required extra effort on your end. That’s not the experience we want any of our families to have.
Our beds are designed to be safe and baby-friendly straight out of the box, and we take great care to sand each piece multiple times. It’s clear we missed the mark here, and we want to make it right. If you could let us know which parts had splinters, we’d be more than happy to send you properly sanded replacements at no cost — or explore another solution that works better for you.
We know how valuable your time is right now, and we never want our products to add stress — only comfort and joy. Your feedback helps us grow, and we’d love the chance to turn this around for you
There were issues
The customer service prior to my purchase was great - answered all my questions and help me decide which crib was best.
However, once it arrived there were issues.
Instructions were either for the wrong sized bed - or they don't make them unique for each size. So, be aware.
We were short 7 dowels (this bed has a LOT of dowels).
Some of the pieces are held by a screw and and dowel. One of these pieces was not lined up correctly at all with the holes. On one side we had to just leave the dowel off.
Either the dowels or the drilled holes were not consistent and we had to redrill some holes to make the dowels fit (this was with the dowels that were provided).
Instructions did not include one piece - (K). Important piece and we had to remove pieces to install once we realized where that piece went - then put back together.
They provided 1 extra side slat (on purpose??) - it was good - because one of the others was split.
I was encouraged to order the slats that go under the bed. For a $100 I received a few pieces of wood that literally just sit on the floor for the mattress to sit on. They don't connect to the bed. If I had to do over - I would not add those for the price.
This is for our granddaughter when she visits a few times a year. If I was going to use every day - I would have returned it.
Edited to add: Company did reach out to me offering to help resolve any issues, however the bed is put together so nothing that we require (thanks to a very handy husband). They also offered to refund for the bottom slats.
6 mei 2025
Antwoord van Cribberry
We just wanted to say thank you again for updating your review — it really means a lot to all of us at Cribberry 🙏
We know your experience wasn’t perfect, and we’re truly sorry for the frustration it caused. It’s families like yours — who take the time to share honest feedback — that help us grow and improve. We’ve already started reviewing the instructions, dowel fit, and how we describe the slats based on your experience 💡
For a brand like Cribberry, every single star helps other families know they can trust us — even when things don’t go perfectly.
Either way, we’re just really thankful you gave us the chance to follow up and try to make it better. If there’s ever anything more we can do, we’re always here to help 💬
10/10 STARS!
I absolutely love our full size Montessori bed with rounded corners and round spindles! The wood itself is beautiful, and the craftsmanship is top-notch. I was skeptical before ordering, but every time I reached out to customer service through the chat, they responded very quickly.
They really do have exceptional customer service! They tell you when your order is shipped, the tracking numbers, when the order is received, and they follow up afterwards regarding your satisfaction. Communication was a 10/10!
I had an issue with one of the spindles missing it’s inside piece for a screw, and when I reached out they immediately expedited the new spindle. They actually sent extras, which was appreciated. There was also a small design flaw that was irritating me, and they sent a replacement piece for that at no charge!
Thank you again!
19 maart 2025
Antwoord van Cribberry
Your review truly made our day — thank you so much for taking the time to share your experience with us! 😊
We’re so happy to hear that you love your full-size Montessori bed 🛏️ and that our team could support you every step of the way. Your kind words about the craftsmanship, service, and communication mean the world to us — it's exactly what we aim for with every Cribberry family 💛
We’re especially glad we could quickly resolve the spindle and design issue — your trust and thoughtful feedback help us improve and grow 💬🔧
Thanks again for supporting our small business — it means everything to us 🙏 If you ever need anything, we’re always here to help
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Bedrijven kunnen reviews verzamelen via geautomatiseerde uitnodigingen. Deze reviews worden als geverifieerd bestempeld, omdat het evident is dat ze op echte ervaringen gebaseerd zijn.
Lees meer over geverifieerde reviews.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.