Crownwardrobe Reviews 

14
TrustScore 3 uit 5

3,2

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3,2

Gemiddeld

TrustScore 3 uit 5

14 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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Heeft 100% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 24 uur

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3,2

Alle reviews

(14)

14 reviews in de afgelopen 12 maanden

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Beoordeeld met 1 van de 5 sterren

Very poor quality cloths

Very poor quality cloths i order a ladies top but it came so thin and cheap looking not like the photo. The only good thing is I was given a full refund in 7days. Wouldn't order again currently trying to get my account deleted i have been told just to put their emails on blacklist instead of them removing my information.
They have had all the emails and information given around all this so why do I need to contact you again.

16 september 2026
Review zonder uitnodiging
Logo Crownwardrobe

Antwoord van Crownwardrobe

Dear valued customer, thank you very much for providing us with your valuable feedback.
We are deeply sorry to learn that you are dissatisfied with the material and quality of the product you purchased. Ensuring that every product meets our quality standards is our responsibility, and clearly, we have failed to meet your expectations this time. We fully understand your disappointment and highly value your experience.
Please send the specific issues and relevant order information to our customer service email address: service@crownwardrobe.com. Our service team will contact you within 24 hours to verify and address the issue, and provide you with a proper solution.
We sincerely apologize again for this unpleasant shopping experience and thank you for your trust and patience. We look forward to the opportunity to improve our service for you.

Beoordeeld met 1 van de 5 sterren

Very very poor

They do not sell as advertised. Poor quality printed crap. No embroidered items like it seems. Offer refunds and part refunds for no return of items so they know what they are doing. Avoid at all cost.

11 september 2026
Review zonder uitnodiging
Logo Crownwardrobe

Antwoord van Crownwardrobe

Dear Customer, we are deeply saddened by your feedback. We sincerely apologize for the product's discrepancy from the advertised description and the disappointment it caused you.
To correct this error as quickly as possible, please send your order details and product photos to service@crownwardrobe.com. We have arranged for a specialist to handle this urgently and will contact you within 24 hours to properly resolve the return/exchange issue.
Your satisfaction is of utmost importance to us. We cherish your trust and will strive to improve to prevent this from happening again. Thank you for your understanding and for giving us the opportunity to make amends.

Beoordeeld met 1 van de 5 sterren

Won't let me onto the site

Won't let me onto the site says sorry you do not currently have the necessary permission to access site or this site my not be available in your region

9 september 2026
Review zonder uitnodiging
Logo Crownwardrobe

Antwoord van Crownwardrobe

Dear customer, thank you for sharing your concerns with us. We never want our customers to be disappointed, so we would like to follow up on this matter. Please contact our customer service team at service@crownwardrobe.com with the details, and we will resolve the issue for you as soon as possible. Thank you for your understanding.

Beoordeeld met 5 van de 5 sterren

polo shirts

i brought 3 polo shirts from this company, i ordered the wrong size and asked them if they would exchange them for a smaller size, they informed me the return postage would be quite expensive but they would send me 3 more shirts in the size i needed if i paid the postage and i could keep the three larger shirts which i did and i have just received the replacement shirts which by the way are a very good quality item.

7 september 2026
Review zonder uitnodiging
Beoordeeld met 2 van de 5 sterren

No emails to let me no were my order hi…

No emails to let me no were my order hi or anything never yous them again

3 september 2026
Review zonder uitnodiging
Logo Crownwardrobe

Antwoord van Crownwardrobe

Dear Customer, thank you so much for taking the time to share your feedback.
We sincerely apologize that your recent experience did not meet your expectations, and we fully understand your feelings. We promise to prioritize your issue and resolve it as quickly as possible. If you have not received your item, please contact our after-sales service team. We are responsible for every product. Please send your details to our customer service email address: service@crownwardrobe.com. Our professional customer service team will provide you with the best solution within 24 hours. Please give us a chance to make amends; thank you very much.

Beoordeeld met 5 van de 5 sterren

Fantastic service

Fantastic service, called with a problem that was my fault and was immediately rectified, cannot fault a great service. Would 100 % recomend

3 september 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Ordered a creamy white coloured three…

Ordered a creamy white coloured three little birds hoodie that looked great on the images
Actually received a washed out white/bluey purple ( like it had been washed with jeans ) one and this has not got coloured stripes on the cuffs and is that shiny nasty material. The one in the advert looks embroidered but don’t be fooled it’s transferred and nasty
I sent an email as requested - they got back quickly and asked for the order number that I had clearly stated on my email.
Have not heard back yet ( 4 days)
Doubt I will now and I wouldn’t even give this rubbish to the charity shop… disappointed to say the least 🤷‍♀️
Today I did hear back and they promised to refund in full which they did so I have changed my one star to 5 stars because they actually do what they say they will
👏👏👏👏👏👏👏👏👏👏👏👏👏👏👏

28 augustus 2026
Review zonder uitnodiging
Logo Crownwardrobe

Antwoord van Crownwardrobe

Dear Customer, thank you very much for taking the time to share your feedback.
We sincerely apologize that your recent experience did not meet your expectations, and we fully understand your frustration. Please send your details to our customer service email address: service@crownwardrobe.com. Our professional customer service team will provide you with the best solution within 24 hours. Please give us a chance to make amends; thank you very much.

Beoordeeld met 5 van de 5 sterren

Was very skepticalat first so ordered…

Was very skepticalat first so ordered one king Kev t shirt, was so surprised at the quality I reordered a different one. Again quality was amazing and tops look so good. I’ve now placed an order for 6 more tops. I highly recommend these, very happy customer. Thank you very much

24 augustus 2026
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Ordered a jumper and it doesn’t look…

Ordered a jumper and it doesn’t look like the photo your advertising and the quality isn’t the best either

19 augustus 2026
Review zonder uitnodiging
Logo Crownwardrobe

Antwoord van Crownwardrobe

Dear customer, thank you very much for taking the time to share your concerns.
We are deeply sorry to hear that your recent shopping experience was unsatisfactory, and we offer our sincerest apologies. We cherish every bit of your disappointment and are committed to remedying it. To expedite your response, please contact our customer service email: service@crownwardrobe.com. Our dedicated customer service team will provide you with detailed assistance within 24 hours.
We sincerely hope to regain your trust and look forward to hearing from you.

Beoordeeld met 1 van de 5 sterren

Avoid at all costs

No correspondence (Invoice, delivery, etc), debit your account for the product, when you contact them deny they have taken your order, but was quick to take money from my account.... looking at charge back now....

Avoid... professional looking website, but a chinese scam....

Update....
Emailed that address, and supplied them with Credit card reference number, total amount, date of purchase could not supply any more details as they never sent me any invoice or any correspondence whatso ever.

Received the following response...

Your request(88028)has been received and is being reviewed by our support staff.

Following the above I received another email response from an unknown and unrelated chinese company (NOT quoting any reference to the above) who according to google manufacture and distribute automotive oil.... NOT clothing

This email Claimed they had not received my order and demanding all my contact details. Pray tell if they had not received my order and did not have my details how could they have charged my credit card for the order.

Obviously a scam of some sort.

15 augustus 2026
Review zonder uitnodiging
Logo Crownwardrobe

Antwoord van Crownwardrobe

Dear customer, thank you very much for taking the time to share your concerns.
We are deeply sorry to hear that your recent shopping experience was unsatisfactory, and we offer our sincerest apologies. We cherish every bit of your disappointment and are committed to remedying it. To expedite your response, please contact our customer service email: service@crownwardrobe.com. Our dedicated customer service team will provide you with detailed assistance within 24 hours.
We sincerely hope to regain your trust and look forward to hearing from you.

Beoordeeld met 3 van de 5 sterren

Good quality but under sized

I gave three stars for one reason only and that was the sizing. The quality and colours were wonderful. I ordered 5XL as that was the largest size. Unfortunately this size was tight on me where it should be loose. At UK sizing it was 4XL at best and more like 3XL. So if you want one they are good value if you order at least a size bigger than you usually take.

2 juli 2026
Review zonder uitnodiging

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