I simply LOVE this company. EXCELLENT SERVICE. FANTASTIC QUALITY. GREAT PRICES. I’ve purchased 3 of them. Such a WONDERFUL IDEA. Very fast shipping. I highly recommend that u get this 4 urself, as a g... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
Due to an oversight on my part & many emails back & forth, Cstm Canvas has been quite patient, accommodating, & professional. I’ve found my order to be amazingly beautiful. You won’t be diy one bit.
Bedrijf heeft geantwoord
This was a great idea to add to our home. 20 years of togetherness displayed for few to see. Very detailed image, solid frame work and great customer service.
Bedrijf heeft geantwoord
I am so disappointed. I ordered this within time to get it back by Mother’s Day and I was informed that it will not be shipped out until the seventh of May, I ordered 4/25/2026 I have reached out to t... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
Founded in 2017, Cstm Canvas is dedicated to creating personalized artworks that capture your most cherished memories. Whether you’re giving or receiving, our heartfelt gifts are designed to be treasured for a lifetime. We proudly offer our products worldwide, delivering fast shipping to your door after completion.
Contactgegevens
Australië
- cstmcanvas.co
3,9
Goed
158 reviews
Heeft 83% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 48 uur
Zo gebruikt dit bedrijf Trustpilot
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Xmas presents
I brought 2 canvases for my mother and grandmother and they loved it!
25 december 2023
Review zonder uitnodiging
Antwoord van Cstm Canvas
Thank you for sharing! We’re so happy to hear that your mother and grandmother loved the canvases. Your support means a lot to us!
Still waiting for 2 of them ..
Still waiting for 2 of them ... how much longer will they be ?
5 oktober 2024
Review zonder uitnodiging
Antwoord van Cstm Canvas
Hi there!
We're really sorry for the wait on your order! We always work hard to get your orders to you as quickly as possible, but sometimes delays happen because of shipping or a lot of orders coming in. No worries, we’re here to help you with your order!
Please send us an email at support@cstmcanvas.co, and we’ll assist you right away.
Thank you for your patience, and we look forward to hearing from you!🙌
Took forever to get my product
Took forever to get my product. Email to you were never answered. I had to get my bank involved in order to for you to reply and send me my product,10/17/2024
17 oktober 2024
Review zonder uitnodiging
Antwoord van Cstm Canvas
Hi Oliver!
We’re really sorry for the wait on your order! We see that it was delivered last Tuesday, October 15th, and we’ve answered all your emails. If you’re still having problems with your order, please feel free to email us, and we’ll be happy to help.
We truly apologize for any delays, as delivery times can sometimes be out of our control.
We hope you have a great day!
Produit d’excellente qualité!!
Très bon service à la clientèle par courriel, suivi de la commande par tracking, livraison au Canada en environ 3 à 4 semaines. Produit de très bonne qualité !
11 augustus 2024
Review zonder uitnodiging
Antwoord van Cstm Canvas
Merci beaucoup pour votre retour positif ! Nous sommes ravis d'apprendre que vous avez apprécié notre service à la clientèle et la qualité de votre produit. Votre satisfaction est notre priorité, et nous espérons vous servir à nouveau bientôt !❤️
Quality, Style Canvases
I simply LOVE this company. EXCELLENT SERVICE. FANTASTIC QUALITY. GREAT PRICES. I’ve purchased 3 of them. Such a WONDERFUL IDEA. Very fast shipping. I highly recommend that u get this 4 urself, as a gift, especially w/the holidays rapidly approaching. U won’t regret it. I cannot say enough GREAT things about this company as well as this concept. Tk u so very, very much Cstm Canvas.
5 augustus 2024
Review zonder uitnodiging
Antwoord van Cstm Canvas
Thank you so much for your amazing review! We're thrilled to hear that you love our company and products. Your recommendation means the world to us, and we appreciate your support. If you need anything else, we're here to help!
It was very unique canvas and different
It was very unique canvas and different from any other ideas, it has add meaning to the people in the house and very elegant.
17 oktober 2023
Review zonder uitnodiging
Antwoord van Cstm Canvas
Thank you for your wonderful feedback! We're so glad to hear that the canvas adds meaning and elegance to your home. We truly appreciate your support!
Ordered from cstm canvas and realized I…
Ordered from cstm canvas and realized I didn't want the dates. The issue was resolved right away.
7 september 2024
Review zonder uitnodiging
Antwoord van Cstm Canvas
Thank you for your feedback! We're glad we could resolve the issue quickly for you. If you need any further assistance, feel free to reach out!
I still have not received my order.
I still have not received my order.
17 oktober 2024
Review zonder uitnodiging
Antwoord van Cstm Canvas
Hi Richalen!
I’m really sorry for the wait on your order! Good news: it just left our warehouse and is on its way to you now! You can track your order using the shipping confirmation we sent you earlier.
If you need any help, don’t hesitate to reach out to us anytime.
Your order is almost with you, and we can’t wait for you to enjoy it!💖
Unique and timeless present I've given…
Unique and timeless present I've given to family.
Love it....
3 oktober 2024
Review zonder uitnodiging
Antwoord van Cstm Canvas
Thank you for your kind words! We're thrilled to hear that you found our product to be a unique and timeless gift for your family. We appreciate your support! 🎁❤️
I love the picture
I love the picture. it is amazing and we have had many compliments.
I just have to figure out where to hang it!
17 augustus 2024
Review zonder uitnodiging
Antwoord van Cstm Canvas
Thank you so much for your lovely feedback! We're thrilled to hear you love the picture and have received many compliments. Enjoy finding the perfect spot to hang it!❤️
What a 51st wedding anniversary…
What a 51st wedding anniversary present! Kathy is still zeroing in on THE location for it to be displayed in our home, and it’s gonna be perfect!
6 oktober 2024
Review zonder uitnodiging
Antwoord van Cstm Canvas
Thank you for your wonderful message! We’re thrilled to hear that our canvas is part of your 51st wedding anniversary celebration. We can’t wait to see where you decide to display it! Enjoy the special moment!
I love it so much
I love it so much
Put it into living room and stare at it everyday truly celebrates a special moment for me
15 september 2024
Review zonder uitnodiging
Antwoord van Cstm Canvas
Thank you for your lovely feedback! We're so glad to hear that you love it and that it celebrates such a special moment in your life. Enjoy looking at it every day in your living room!
Loved the advertisement for this…
Loved the advertisement for this canvas. So happy when I received it and I loved even more!
10 oktober 2024
Review zonder uitnodiging
Antwoord van Cstm Canvas
Thank you for your kind words! We're thrilled to hear that you loved the canvas even more than you expected. Your satisfaction means a lot to us!
Had a few issues what turned out 2 be…
Had a few issues what turned out 2 be the couriers fault not the suplier but suplier helped when emailed them and kept me informed recieved canvas and very happy with it
4 oktober 2024
Review zonder uitnodiging
Antwoord van Cstm Canvas
Thank you for your understanding and patience! We're glad to hear that you’re happy with the canvas and that our team was able to assist you through the process. If you need anything else, feel free to reach out!
Beautiful quality print
Beautiful quality print, size was accurately described and shipping wasn’t too bad either. Really happy with my purchase and I know my mom will love it too.
26 september 2024
Review zonder uitnodiging
Antwoord van Cstm Canvas
Hey Lainey!
That’s fantastic! We’re so glad that you and your mom love the canvas! Your review means a lot to us, and we really appreciate it. Thank you so much!🙌💖
Absolutely love my canvas
Absolutely love my canvas. I got it for my dad for his birthday, it did make him cry!
1 oktober 2024
Review zonder uitnodiging
Antwoord van Cstm Canvas
Hey Soffiah!
That's wonderful to hear! We’re really happy that your dad loves the canvas! It’s so special that it can touch your heart like that. We always enjoy hearing about the special moments people have with Cstm Canvas. Thanks a lot for sharing your story!🥰
I am filing fraud charges against this…
I am filing fraud charges against this company they are full of it. Nothing but empty apologies and constant lies..Please Please DO NOT ORDER ANYTHING FROM THEM!!! THEY ARE SCAMMERS
21 augustus 2024
Review zonder uitnodiging
Antwoord van Cstm Canvas
Hey Dawn!
We’re really sorry for any trouble we may have caused you. We checked on your order, and it was delivered on September 21st. We did our best to help you from the start of your order until it arrived. As a gesture of goodwill, we’d like to offer you a discount on your next order if you’re interested. If you need any more help, please don’t hesitate to email us. Thank you!
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