CTS UK Ltd Reviews 128

I ordered a couple of plain classic sweatshirts which are great and exactly what I hoped for. I would have given 5 stars but I think the order got lost in the system and I had to chase it after a week but the response was very good and they arrived 2 days later.

Customer service is first class at
CTS uk.A small issue handled swiftly by Gaby and my item delivered very quickly.
I highly recommend this company.
Allen

If I could give you zero stars I would. I ordered plain T-shirts on 15/11. They were shipped on 24/11. Since then DHL have told me they’re out for delivery 6 times and delayed 5 times. It’s now 13/12 and there’s no sign of my order. It seems DHL can’t find my house despite me providing a map with an arrow clearly showing it. I requested CTS either deliver or refund me 2 weeks ago - neither has happened. I’ll now have to get my bank involved. This is appalling customer service.

Great products and excellent service.
Really helpful and very professional- nothing too much trouble and great turn around times.
Can't recommend CTS highly enough.

I ordered x2 embroidered fleece jackets for my new company and they arrived exactly how I had hoped top quality and comfortable!
I would highly recommend

Great quality and service
Extremely happy and highly recommend CTS

A humble order - a single white dustcoat! Arrived quickly, it is a good fit and a good price. I am extremely pleased with it (to be used when I visit my half-restored pre-war Austin!).
Thank you!

Good to deal with

Turnaround time was quick product was exactly how I wanted it also great quality would highly recommend

A good experience. I ordered two v-neck sweatshirts with embroidery. The quality of the garments are excellent. The embroidery is perfect. The team at CTS are all wonderful in their own way. They are very helpful and cheerful.

CTS are based in North Yorkshire, England.

This is an honest and genuine review.

Ann Ready

I am a yoga teacher and have recently started my own business.Wanting to look professionaI I ordered a fleece jacket from CTS with my business name embroidered on the left side.
The communication and expertise from this company was absolutely fantastic and I am really pleased with the finished jacket. The embroidery is stunning and exactly what I had hoped for.
I immediately reordered a waterproof jacket with my logo on.
From start to finish the ordering process is painless and there is always someone from the company available to support and offer suggestions. I cannot recommend CTS UK workwear enough.

Great work wear company. Staff keep you informed on progress throughout the process and I like the prices. The fleece jackets are very good quality and will last. Perhaps the only criticism would be the website itself, is very strange when ordering i had to keep closing the page to and go back whenever I wanted to change somthing, and the descriptions and photos are not the best. But having said that I am pleased what i purchased and will buy from them whenever I need more work wear.

Took longer than advertised due to supplier but when I received my orders it was worth the wait very happy thank you will definitely order again!

Most of article are out of stock.Terrible customer service.Very slow delivery.Not going to do business with them.Not recommended

What can I say, unbelievable quality print was top class, be definitely ordering again from the company. Would highly recommend

Simply fantastic - Not had customer service like this in a long time, top quality products with the best printing of my logo I have ever seen. Will be my first choice for Workwear moving forwards

Fantastic service - Above and beyond what you would usually expect when shopping online

Delivery got delayed, was waiting urgently for products and kept getting told they'll be arriving by a certain date, when that date came i contacted them again to be told there was a issue and it was going to be delayed, ended up cancelling my order in the end, poor service!!

I placed an order for one sample pair of overalls with the possibility of further orders if they proved suitable. I assumed quick delivery due to the delivery charge. After contacting CTS for the second time to ask why the goods still hadn't been received, I was told that they hadn't even been despatched. I was offered an overnight delivery and a discount if I agreed to continue with the order. This also didn't arrive. Having contacted them a third time, I'm now advised that they do not have any in stock and that their supplier similarly have none, also that a refund will take up to ten days.
During this time, the only correspondence I've received from them was to encourage me to open a trade account, and nothing regarding the failed delivery. I will not be placing any further orders with this company.
The only question remaining is whether their refund promises are as accurate as their delivery assurances.

Awesome people, make sure your design is correct and very friendly service. Came in time for what I needed and excellent quality lovely material. No complaints, thank you.