CusGifts Reviews 

205
•
TrustScore 3.5 uit 5

3,6

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Lees wat reviewers zeggen

Beoordeeld met 1 van de 5 sterren

If I could give a zero I would. The amount of time to receive the order, a Christmas gift, was ridiculous. It took a month and arrived on Christmas Eve. Can’t mail it. It looks nothing like the item s... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I ordered the wooden plaque with me my husband & my maisie with her angel wings. I actually tried to cancel as somebody else had ordered us they said similar but was too late to cancel. So glad I didn... Toon meer

Beoordeeld met 5 van de 5 sterren

I purchased one heart memorial plaque for my mom. Her sister loved it so much that we purchased four more with the exact same design! The company was quick, clear, knowledgeable, honest, and patient d... Toon meer

Beoordeeld met 5 van de 5 sterren

This was a beautiful ornament! We purchased as a gift for our son who lost his beloved puggle this past year. We were all moved to tears as he opened it. It was thoughtfully and carefully made and the... Toon meer

Bedrijfsgegevens

  1. Cadeauwinkel

Geschreven door het bedrijf

We are creative company to help you create and make the unique gift. You can personalized the design and custom the gift with many choices like dog breeds, cat breeds, horses and hairstyles,...


Contactgegevens

3,6

Gemiddeld

TrustScore 3.5 uit 5

205 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Geen recente geschiedenis van het vragen naar reviews

Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief

Heeft 100% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 48 uur

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3,6

Alle reviews

(205)

3 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 1 van de 5 sterren

Terrible company

I placed my order on 2 July and have still not received my heart shaped plaque. I was told on 12 August my order had been lost in transit and they would need to ship my order again. I’m still waiting. I’ve sent emails asking about my order on 5th and 9th September and they haven’t even bothered to reply.
Terrible company who have basically just taken my money.

21 september 2022
Review zonder uitnodiging
Logo CusGifts

Antwoord van CusGifts

Hi Karyn. As we informed before, the package was lost in transit and we have reshipped the new one to you. The new package is in transit now. You can follow the shipment with tracking number
We sent you the emails too.
We understand that was not the thing both of us expected.
Thank you for waiting for us and we truly apologize for all inconvenience caused!

Beoordeeld met 5 van de 5 sterren

Very nice heart for our doggy who left…

Very nice heart for our doggy who left us a month ago.Beautiful work and sent quickly.Very good customer service.I will certainly order again.Thanks.

16 september 2022
Review zonder uitnodiging
Logo CusGifts

Antwoord van CusGifts

Thank you for sharing with us!
The review made our day! Please feel free to contact us to get the discount code for your new orders!

Beoordeeld met 5 van de 5 sterren

I received the most beautiful glass…

I received the most beautiful glass plaque. Just keep in mind that they protect the glass by putting a film over it and make sure you get the film off instead of thinking something is wrong with it. The staff are also wonderful as they helped me to figure this out!!!

15 september 2022
Review zonder uitnodiging
Logo CusGifts

Antwoord van CusGifts

Thank you so much for your review!
Please feel free to contact us to get the discount code for your new orders!

Beoordeeld met 5 van de 5 sterren

I received excellent customer service…

I received excellent customer service from start to finish. I needed to change something on my order and they did it easily and sent me a picture of how it would look. The item arrived quickly and in perfect condition. I would recommend this company as they are quick to reply to messages and provide excellent service. Thank you for all of your help.

10 september 2022
Review zonder uitnodiging
Logo CusGifts

Antwoord van CusGifts

Hi. That's our pleasure!
We are so happy that we could help customers to make their own designs.
Thank you so much for choosing us!

Beoordeeld met 5 van de 5 sterren

Registered Nurse…Mugs

Bought 3 mugs for my Registered Nurse colleagues. The quality is awesome and the personal design I chose for each one, was perfect.
My colleagues loved them, they said " they had never seen anything like them before".
They have been through the dishwasher and come out perfect.
Definitely recommend CusGifts

5 september 2022
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Products

Great products come exactly as personalised especially if you want to remember a pet or a loved one

31 augustus 2022
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Ripper service

I asked for a wallet instead of case. They made exactly what i asked for.and its great.

27 augustus 2022
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

10/10 Highly recommend

I was able to fully customize my item exactly the way I wanted it to be. It was shipped to me very quickly, and it turned out to be very nice quality. I was able to give it to my dad as a wonderful and hilarious Father’s Day gift, and he absolutely loved it.

27 augustus 2022
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Beautiful canvas

Can't speak highly enough about this company, whilst personalising the canvas I had to contact them 3 times to slightly alter either text or the picture details, they came back to me so quickly and changed what was needed, we love our treasured memory of our beautiful molly x

26 augustus 2022
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Excellent service

Excellent service, sent to New Zealand in 2 weeks from ordering. Will buy again, good quality material.
Huge bottle, about 1 litre.
***** 5 stars for all round excellent product and delivery.
Great graphics of my fur babies, late and present.
Would recommend to any animal lover.

22 augustus 2022
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

tumbler

I bought a super cute tumbler, it looks so good! I love it!

The shop is super friendly and the delivery was fast!

22 augustus 2022
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Cheap, Nasty, Shoddy Crap

Despite their use of fancy descriptions such as 'finely textured artist-grade cotton substrate which consistently reproduces image details with outstanding clarity', the products these people sell are crap. They are cheaply made and they are shoddy. Think $2 Store / Discount Variety Store type garbage and that's what you'll receive if you buy a printed canvas from CusGifts. I paid $60 US and received a canvas made out sub-par material, with blurry text all wrapped up in a cheap and nasty frame. My 4 year old nephew could have done a better job, that's how appalling it is.

Have a good look around their website. Take note of the complete absence of any 1, 2 or even 3 star ratings on their review page. No-one has EVER (according to them) given them a rating less than 4 stars. Why? Well it's not for the reasons they would like you to believe........it's because they simply don't publish less than favourable reviews. They sure as hell didn't publish mine. How they actually get away with this is beyond me...but thankfully places like Trustpilot exist so I am able to tell people what CusGifts is really all about.

So please heed my words and give CusGifts a big miss. FYI, if you think you can make a purchase from these people using PayPal as a safe guard then think again. PayPal don't care if what you received is cheaply made over priced crap, they will side CusGifts. You have been warned.

28 mei 2022
Review zonder uitnodiging
Logo CusGifts

Antwoord van CusGifts

Hi, we can not find your name in the customer list and the review list too, please let us know your real name. We are here to help you resolve it

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