Inaccuate customer service
I purchased a kit from Amazon. One of the pieces was broken, and I emailed the company for a replacement. It has been weeks now, and my part still hasn't been shipped, even though I have repeatedly contacted the company about the delay. Although the representative answering my emails has been cordial, he or she has not given me any kind of assurance or confidence that I will ever receive the part, as the answer has continually been "it will ship soon." I'm very disappointed. This will be the last kit I purchase from this company, and I will discourage those I know from purchasing from this company as well.








