We have been working with 'Cartridge World' for a long time, and they never disappoint. They deliver direct to our office in the shortest possible time. The company offers a top-notch level of service... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
I bought some fluo paper i needed for a project, Miss Moira, the store manager, was lovely and helped me through out my order. I wanted to return part of my order and replace it with another product i... Toon meer
Bedrijf heeft geantwoord
I've been working with Cartridge World for a long time. They have a good selection. The website is quite user-friendly. It's great that you can order home delivery. However, there are sometimes issues... Toon meer
Bedrijf heeft geantwoord
Siparişlerimde bana yardımcı olan Moira Ledingham a teşekkür ederim. Çok hızlı bir şekilde isteklerimde bana destek vermesi beni çok mutlu ediyor. 3d yazıcılar ile ve flamentler ile ilgili bir çok mal... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
- Kantoorbenodigdhedenwinkel
- Computers en accessoires winkel
- Computerreparatie
- Pennenwinkel
- Printer- en scannerwinkel
- Tonerleverancier
Geschreven door het bedrijf
At Cartridge World we have a reputation for delivering professional and friendly service to our customers. For over 20 years we have supplied money saving, green (carbon neutral since 2022), printing solutions and computer supplies to Business and Home users in Cyprus. We have 3 stores across the island where you will enjoy a high standard of personal service from our knowledgeable staff. Visit our website cwcyprus.com and discover the biggest range of original brand printer cartridges as well as our own brand money-saving ink and toners. We offer great deals on paper, printers, 3D printing, computers and laptops plus thousands of computer and office related supplies. Order online for prompt delivery to home or office. Our specialist technicians provide: printer, laptop and computer repair services with free diagnosis on a no-fix-no-fee basis. Ask about our professional INFINITY managed print service. A new Epson printer + Unlimited ink + Support for a small monthly fee.
Fast and Free Deliveries
Free deliveries for orders over 30 euros to homes and offices across Cyprus. Options to collect in-store or from ACS depot in villages.
We typically deliver in 1-3 days and display the expected delivery time on our website if longer. Our team are good at calling to confirm the status of orders. We guarantee to phone and give you an update in the first business day following receipt of your order. We further guarantee 100% satisfaction our own brand ink and toners. All our repairs are covered by a 3 month warranty. Warranty for Hardware and Accessories is as per the manufacturer warranty and is mentioned on our website.
Contactgegevens
We have 3 stores in Limassol, Larnaca & Pafos serving the whole island, ..., Order online for island-wide delivery, Cyprus
- 777-777-85
- info@cwcyprus.com
- cwcyprus.com
4,6
Uitstekend
2K reviews
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Having order some batteries
Having order some batteries, came the same day , and was informed immediately that was ready for a pick up!
Very polite on the phone aswell
15 december 2024
Antwoord van Cartridge World Cyprus
Thanks Annie for your kind review.
Sending best wishes over the holidays.
Best Regards
Duncan Glover - Managing Director
Ordered online but then to find out its out of stock
Ordered online and you advertised in stock but after waiting 3 working days I called your office and was advised that its out of stock. The Larnaca office Lady was very helpful and polite.
12 december 2024
Antwoord van Cartridge World Cyprus
Hello Panayiotis
I understand you passed by the shop enquiring about this item, we checked and advised that it's out of stock from the supplier, However our supplier had not updated their stock on their api which connects to our website and so when you then proceeded to place an online order it proceeded when of course the item was OOS. We did inform you of order cancellation.
Your case has highlighted a weakness in our supplier api that we will now address with them. Hope we overcome these issues.
Thank you for your business.
Best Regards
Duncan Glover - Managing Director
Dear Cartridge World,
Dear Cartridge World,
I congratulate you on your PERSONAL touch. I think this is what makes a company professional.
Your attention to issues reported, or spotted by you, is noteworthy.
Looking forward to the next transaction with you.
Kind regards.
20 november 2024
Review zonder uitnodiging
Antwoord van Cartridge World Cyprus
Thank you Anna
It's always so encouraging for our team to receive positive feedback.
Overcoming initial issues is part of our continual improvement.
Best Regards
Duncan Glover - Managing Director
Inks were ready same day for collection…
Inks were ready same day for collection and phone call to advise me they were ready
2 december 2024
Antwoord van Cartridge World Cyprus
Dear Lyn,
Thank you so much for your kind review! Your feedback means a lot to us, and we truly appreciate your support.
Best regards,
Brigita Dulskaite
Antwoord van Cartridge World Cyprus
Dear MICHALIS KATSAMPAS,
Thank you for your feedback! Delighted to hear you were happy with the service.
We look forward to helping you again in the future!
Kind regards,
Brigita Dulskaite
All perfect
All perfect, very prompt reply by the email and the seller nicely helped to take the order to the car
19 november 2024
Antwoord van Cartridge World Cyprus
Hi Tatiana Vorobeva,
Thanks for taking the time to leave a review.
Delighted to hear you were happy with the service and speed of delivery.
Kind regards,
Raina Pērse
VERY GOOD/EXCELLENT
18 november 2024
Antwoord van Cartridge World Cyprus
Dear ROOBICK SAGHANEZHAD,
It is great to receive positive feedback from our customers.
So nice to know you were happy with your purchase!
Kind regards,
Raina Pērse
Very easy and efficient quick delivery
16 november 2024
Antwoord van Cartridge World Cyprus
Dear Susan Elvidge,
Thanks for your review. Great to hear you were happy with your purchase and the speed of delivery. Hope to see you shopping with us again soon!
Kind regards,
Raina Pērse
Antwoord van Cartridge World Cyprus
Hi David Cochrane,
Many thanks for your kind review.
Great to hear you were happy with your shopping experience with us!
Kind regards,
Raina Pērse
Antwoord van Cartridge World Cyprus
Dear Marc Melchert,
Thank you for your positive feedback. It's great to hear you were happy with the fast service and quick delivery. We're glad the online ordering process met your expectations!
Kind regards,
Raina Pērse
Ordered items not delivered
19 days after the order I have not received the ordered items, even though payment for the same was promptly completed on the 22nd October 2024. Even though your Moira Ledingham contacted me to correct a cartridge that she spotted was not pertinent, I have since received no feedback on the status of the order, which should have been delivered within 2-3 days of the ordered date.
I find this unacceptable.
10 november 2024
Antwoord van Cartridge World Cyprus
Dear Anastasios
Updated:
I have investigated with the courier and this was indeed an unfortunate error that led to the biggest delay after they picked up the toners from us. Their final email comment to me was telling and I quote ''My final advise is to pre-alert your customers to prefer and ask to pick up from an ACS point for the next 2 months as delays in delivery will continue due to the high volumes we expect this period of time.''
We will be making adjustments in message on our website checkout. We will inform that ''pickup from ACS point is the fastest method.
Please expect a call from our Ops Director John tomorrow as we want to assure you of our sincerity.
BR
Duncan
I fully understand your frustration. It is totally unacceptable. We have spent the morning investigating and the fault lies with ACS couriers who took the goods from us on 24/10. I have escalated the matter to their MD and await his intervention to get the goods delivered by tomorrow, I further requested his investigation and will share what I find with you.
Once the goods are with you, we will be in touch with a proper apology. This experience is not reflective of our usual excellent service to our customers.
Best Regards
Duncan Glover - Managing Director
Antwoord van Cartridge World Cyprus
Hi WEBAIL MANICURE LTD,
Thanks for your review. Great to hear you were happy with your purchase and the speed of delivery. Hope to see you shopping with us again soon!
Kind regards,
Raina Pērse
Excellent service.
25 oktober 2024
Antwoord van Cartridge World Cyprus
Hi Terry
Thanks for choosing our own brand ink cartridges they are kinder to the environment. Rest assured that our warranty guarantees same performance as the original. Do return them for recycling too.
Best Regards
Duncan Glover - Managing Director
Excellent products and service
23 oktober 2024
Antwoord van Cartridge World Cyprus
Hi Myria
Thanks for choosing our own brand ink cartridges, they are kinder to the environment. Rest assured that our warranty guarantees same performance as the original. Do return them for recycling too.
Best Regards
Margot Glover - Director
Great seller
19 oktober 2024
Antwoord van Cartridge World Cyprus
Hi Theodoros
Thanks, that is great to hear.
Best Regards
Duncan Glover - Managing Director
It would have been 5 stars had the…
great shop and delivery to the door great customer service also thank you
12 oktober 2024
Antwoord van Cartridge World Cyprus
Hi Sam and Joan, thanks for your review. I can explain why this time the duration was 3 days - a perfect combination of order placed at the weekend and the mousepad needing to be ordered Monday from our supplier and receiving that before forwarding on with the other in-stock items. Hope you are happy with your purchases and look forward to serving you again.
Best Regards
Duncan Glover - Managing Director
Do please continue to return your empties for reuse/recycling.
Just great service
Just great service. Really helpful and professional guy I dealt with.
9 oktober 2024
Antwoord van Cartridge World Cyprus
Dear Christopher Dryden,
It is great to receive positive feedback from our customers.
So nice to know you were happy with the service from our team!
Kind regards,
Raina Pērse
Good after service
Still did not get the inkt, but the problem was with ACS. Very good afterservice from Cartridge!
4 oktober 2024
Antwoord van Cartridge World Cyprus
Dear Jolanda,
Updated: We want to pass on our appreciation for your understanding in this matter and taking time to review us on the handling of your complaint. We hope the courier improves their service for us on your next order.
Best Regards
Duncan Glover - Managing Director
Thank you for your feedback. I sincerely apologize for the delay in receiving your ink order placed on October 4th. I'm glad to hear that our team was able to address your concerns and that the problem was identified with ACS. Your satisfaction is important to us, and we’re here to ensure you have a positive experience moving forward.
If you need any further assistance, please don’t hesitate to reach out.
Kind regards,
Raina Pērse
Antwoord van Cartridge World Cyprus
Hi Ian,
Thank you for your feedback! We’re pleased to hear the website, support, and delivery met your expectations. We look forward to helping you again in the future!
Kind regards,
Raina Pērse
Antwoord van Cartridge World Cyprus
Hi STELIOS ATHANASIADES,
We're delighted to know that your order reached you quickly and in great condition. It's always wonderful to hear when everything goes smoothly for our customers. We look forward to assisting you again soon!
Kind regards,
Raina Pērse
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