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Cartridge World Cyprus Reviews 1.663

TrustScore 4.5 uit 5

4,6

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

We have been working with 'Cartridge World' for a long time, and they never disappoint. They deliver direct to our office in the shortest possible time. The company offers a top-notch level of service... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I bought some fluo paper i needed for a project, Miss Moira, the store manager, was lovely and helped me through out my order. I wanted to return part of my order and replace it with another product i... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 4 van de 5 sterren

I've been working with Cartridge World for a long time. They have a good selection. The website is quite user-friendly. It's great that you can order home delivery. However, there are sometimes issues... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Siparişlerimde bana yardımcı olan Moira Ledingham a teşekkür ederim. Çok hızlı bir şekilde isteklerimde bana destek vermesi beni çok mutlu ediyor. 3d yazıcılar ile ve flamentler ile ilgili bir çok mal... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Kantoorbenodigdhedenwinkel
  2. Computers en accessoires winkel
  3. Computerreparatie
  4. Pennenwinkel
  5. Printer- en scannerwinkel
  6. Tonerleverancier

Geschreven door het bedrijf

At Cartridge World we have a reputation for delivering professional and friendly service to our customers. For over 20 years we have supplied money saving, green (carbon neutral since 2022), printing solutions and computer supplies to Business and Home users in Cyprus. We have 3 stores across the island where you will enjoy a high standard of personal service from our knowledgeable staff. Visit our website cwcyprus.com and discover the biggest range of original brand printer cartridges as well as our own brand money-saving ink and toners. We offer great deals on paper, printers, 3D printing, computers and laptops plus thousands of computer and office related supplies. Order online for prompt delivery to home or office. Our specialist technicians provide: printer, laptop and computer repair services with free diagnosis on a no-fix-no-fee basis. Ask about our professional INFINITY managed print service. A new Epson printer + Unlimited ink + Support for a small monthly fee.

Fast and Free Deliveries

Free deliveries for orders over 30 euros to homes and offices across Cyprus. Options to collect in-store or from ACS depot in villages.

Free deliveries for orders over 30 euros to homes and offices across Cyprus. Options to collect in-store or from ACS depot in villages.
We typically deliver in 1-3 days and display the expected delivery time on our website if longer. Our team are good at calling to confirm the status of orders. We guarantee to phone and give you an update in the first business day following receipt of your order. We further guarantee 100% satisfaction our own brand ink and toners. All our repairs are covered by a 3 month warranty. Warranty for Hardware and Accessories is as per the manufacturer warranty and is mentioned on our website.

Contactgegevens


4,6

Uitstekend

TrustScore 4.5 uit 5

2K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Vraagt klanten om een review

Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.

Heeft 100% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 24 uur

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Beoordeeld met 5 van de 5 sterren

Ordered on line

Ordered on line, got confirmation from the shop and item was available in the stated time.

4 mei 2024
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Antwoord van Cartridge World Cyprus

Dear Paul,
Thank you for the positive review. Great to hear you were happy with your shopping experience with us.
Kind regards,
Martina Nikolic
Marketing Assistant

Beoordeeld met 5 van de 5 sterren

Excellent service

Excellent service.

28 april 2024
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Antwoord van Cartridge World Cyprus

Dear Fotis,
Many thanks for your kind review.
Great to hear you were happy with the service!
Kind regards
Martina Nikolic
Marketing Assistant

Beoordeeld met 2 van de 5 sterren

Delivery problems

Delivery problems , times and dates.

19 april 2024
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Antwoord van Cartridge World Cyprus

Dear Igor,

We sincerely apologize for the inconvenience you experienced with the delivery of your order. After confirming the delivery date with you on the 19th, we understood your availability between 11:00-15:00 on the 24th. However, we regret any miscommunication regarding the exact timing of the ACS delivery.

We understand that waiting for a delivery can be frustrating, especially when you have specific plans. Please be aware that our courier, ACS, operates on a flexible schedule and doesn't adhere to specific delivery times, as we mentioned during our conversation.

Please rest assured that our store manager will be in touch with you shortly to understand further your dissatisfaction. We value your business and are committed to resolving this matter promptly.

Please rest assured that we are actively liaising with ACS to improve our service.

If there's anything further we can assist you with, please don't hesitate to reach out.

Best regards,
John Antoniou
Operations Director

Beoordeeld met 4 van de 5 sterren

Schedule says shop opens at 9

Schedule says shop opens at 9, but at 9.20 it was still closed( and there wasn't a clear way to contact a man who works in the shop to ask for the arrival time.
Edit - promised to add phone number on the door) added a star

22 april 2024
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Antwoord van Cartridge World Cyprus

Dear Dan,

Thank you for taking the time to share your feedback with us. We sincerely apologize for any inconvenience you experienced due to our delayed opening time.

We understand the frustration of arriving at a closed shop, and we want to assure you that we take punctuality very seriously. Unfortunately, on the day of your visit, our team member encountered unexpected car troubles, which resulted in the delay in opening the shop. We are actively working to prevent such occurrences in the future and ensure smoother operations.

Regarding your mention of contacting us, we do provide a phone number on the front door for customers to reach us at any time, as well as on our front sign.

Your opinion is highly valued, and we truly appreciate your understanding. Should you require further assistance or have any additional feedback, please don't hesitate to reach out. We value the input of all our customers and strive to meet your needs.

Thank you for bringing this matter to our attention.

Best regards,
John Antoniou
Operations Director

Beoordeeld met 5 van de 5 sterren

Happy with the excellent delivery time

Stock availability
Quick delivery

18 april 2024
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Antwoord van Cartridge World Cyprus

Dear MC,
Thanks for taking the time to leave a review.
Delighted to hear you were happy with the service and speed of delivery.
Kind regards,
Martina Nikolic
Marketing Assistant

Beoordeeld met 5 van de 5 sterren

Everything is perfect

Everything is perfect. Thank you)

17 april 2024
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Antwoord van Cartridge World Cyprus

Dear Maryia,
Thank you for the positive review. Great to hear you were happy with your shopping experience with us.
Kind regards
Martina Nikolic
Marketing Assistant

Beoordeeld met 5 van de 5 sterren

Quick delivery / service

Quick delivery

13 april 2024
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Antwoord van Cartridge World Cyprus

Dear Derek,
Many thanks for your kind review.
Great to hear you were happy with the service!
Kind regards
Martina Nikolic
Marketing Assistant

Beoordeeld met 5 van de 5 sterren

Great overall

Responsive customer service, products shipped within same day of the order and arrived shortly, well packed and as advertised.

9 april 2024
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Antwoord van Cartridge World Cyprus

Dear Koray,
Thanks for your review. Great to hear you were happy with your purchase and the speed of delivery. Hope to see you shopping with us again soon!
Kind regards
Martina Nikolic
Marketing Assistant

Beoordeeld met 5 van de 5 sterren

Quick and clean!

Fast delivery

5 april 2024
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Antwoord van Cartridge World Cyprus

Dear Michael,
Delighted to hear you were happy with the service and speed of delivery.
Kind regards,
Martina Nikolic
Marketing Assistant

Beoordeeld met 5 van de 5 sterren

I tested out the new resin, Jamg He. Good stuff

I tested out the new resin for my Resin 3D printer. It was a new brand for me, Jamg He. I had the strong version.
Nice, good stuff. Easy to print with, pretty strong (ABS like) and it all came out smooth.
The white is not white, but cream coloured, but this is the case with all resins.
All in all, I like it and will use a lot more of this resin.

20 maart 2024
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Antwoord van Cartridge World Cyprus

Dear Lykle,
Thank you for your review. Great to hear you were happy with your purchase! Hope to see you shopping with us again soon!
Kind regards
Martina Nikolic
Marketing Assistant

Beoordeeld met 5 van de 5 sterren

Quick and good service

Quick and good service. Will come back.

2 april 2024
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Antwoord van Cartridge World Cyprus

Dear Ulf,
Thank you for the positive review. Great to hear you were happy with your shopping experience with us.
Kind regards
Martina Nikolic
Marketing Assistant

Beoordeeld met 5 van de 5 sterren

Had some issues with the order (wrong…

Had some issues with the order (wrong part sent) HOWEVER, the service and speed was great.

I was not expecting such good service, they called me to help (I did not have to chase them!)

Correct part was sent the next day, received and swapped. honestly it was a good example of why it's easier to deal with companies in Cyprus.. (if they're good!)

4 april 2024
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Antwoord van Cartridge World Cyprus

Dear Aidan,
Many thanks for your kind review.
We always try our best to provide qualitative service to our customers. Your positive feedback is much appreciated. Hope to see you shopping with us again soon!
Kind regards
Martina Nikolic
Marketing Assistant

Beoordeeld met 5 van de 5 sterren

Fast response and great delivery guy.

Fast response and great delivery guy.

3 april 2024
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Antwoord van Cartridge World Cyprus

Dear Hielda,
Thank you for the positive review. Great to hear you were happy with our response and delivery.
Kind regards
Martina Nikolic
Marketing Assistant

Beoordeeld met 5 van de 5 sterren

My order was promptly and correctly…

My order was promptly and correctly filled and delivered, thank you.

26 maart 2024
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Antwoord van Cartridge World Cyprus

Dear Anne,
We are pleased to hear that you were satisfied with your order and delivery service. Hope to see you shopping with us again!
Kind regards,
Martina Nikolic
Marketing Assistant

Beoordeeld met 5 van de 5 sterren

Great service and value

Great service and value

26 maart 2024
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Antwoord van Cartridge World Cyprus

Dear Derek,
Thanks for your review. Great to hear you were happy with our service and value. Hope to see you shopping with us again soon!
Kind regards
Martina Nikolic
Marketing Assistant

Beoordeeld met 5 van de 5 sterren

all good

all good
nice customer service

19 maart 2024
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Antwoord van Cartridge World Cyprus

Dear Edvard,
We are happy to hear that you were satisfied with our customer service.
Thank you for the positive review.
Kind regards
Martina Nikolic
Marketing Assistant

Beoordeeld met 5 van de 5 sterren
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Antwoord van Cartridge World Cyprus

Dear Mary,
We are glad to hear that you are happy with our service and delivery. Thank you for leaving a positive review.
Kind regards
Martina Nikolic
Marketing Assistant

Beoordeeld met 5 van de 5 sterren

Fast delivery

Anwered all questions, fast delivery

19 maart 2024
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Antwoord van Cartridge World Cyprus

Dear Aleksei,
Thank you for the positive review. We are happy to hear that you are satisfied with our service and speed of delivery!
Kind regards
Martina Nikolic
Marketing Assistant

Beoordeeld met 5 van de 5 sterren

As expected.

12 maart 2024
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Antwoord van Cartridge World Cyprus

Dear Gyula,
Thank you for the positive review. Great to hear you were happy with your shopping experience with us.
Kind regards
Martina Nikolic
Marketing Assistant

Beoordeeld met 5 van de 5 sterren

Thank you for fast and friendly…

Thank you for fast and friendly services, always a pleasure o make an order.

6 maart 2024
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Antwoord van Cartridge World Cyprus

Dear Elena,
Thank you for the positive review. Great to hear you were happy with your shopping experience with us.
Kind regards,
Martina Nikolic
Marketing assistant

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