CyberChimps WordPress Theme Reviews 124

A neat little product that is always upgrading to improve performance and access. Had a few problems with the latest versions and received patient support from them as they guided me through all the recent changes and how to make best use of the theme for my sites.

I started my site off using Responsive Theme in March, 2013 and have been using it successfully ever since.

Using both the free version and the paid Pro version, the theme has given me the flexability I need for my journalistic and archive work.

There have been a few glitches along the way due to theme and WordPress updates, but the theme developers have always been there to help me fix things up.

Despite using the free version, I receive helpful and prompt technical support when reporting a critical bug

I've used their Responsive theme and plug ins for a few years and as a beginner, I've needed help from time to time and CyberChimps has always been helpful and they always reply to my questions, usually with in 24 hours. Recently, they went above and beyond in helping me troubleshoot a problem that I inadvertently created..... Thanks again CyberChimps.

Highly responsive support team - clear concise advice which worked ! Recommend

Your tech support has always been great. Hopefully I will purchase the new theme, and do my best to learn all it's benefits. BTW, I already have a Responsive Theme from back in 2012. Thank you all.

I loved this theme until version 3.4. After that there came new versions with totally different features. They should have made a totally new theme of that heavily revised one. Since I am not a developer, but an ordinary illustrator who just managed to set up her own platform, I did not understand how to adapt my version with the new features. Cyberchimps promised me that version 3.4 was safe to keep. But lately Wordfence warns me for the security risks it involves. I am quite desperate what to do now...

Very helpful support!

Had an issue with breadcrumbs not showing in Responsive theme. Got a quick response from Support with the solution. Website all fixed within 24 hours. Great.

The quick response and the personal touch that all the support team provide. We have been with the Responsive pro theme since 2015, nothing negative to say.

The company has a wide range of free and reasonably priced WordPress themes and excellent customer service.

Purchasing a theme was pretty easy and straight forward. I installed it and couldn't figure out how to change the home page. Customer assistance was very helpful and got me going easy enough however. They weren't around right away but it was the weekend. I would purchase again.

I am grateful to the development team at Cyber Chimps, who worked with me to fix a database bloat issue found by my ISP. Within a couple of weeks they analyzed the findings, installed a fix, and then my ISP confirmed the results. Well done team!

Utilisant le thème Responsive de Cyberchimps, je suis vraiment très contente des possibilités qu'il m'offre pour construire un site de qualité répondant à toutes mes attentes.
Mais je dois aussi souligner le très grand professionnalisme et la grande disponibilité de l'équipe d'assistance qui repond rapidement à vos questions lorsqu'un probleme survient et vous accompagne jusqu'à ce que tout soit rentré dans l'ordre.
J'ai vraiment apprécié leur aide qui m'a permis de récupérer rapidement mon site entièrement fonctionnel après un bug de mise à jour.
Merci à eux
Et bonne continuation

I'm very happy with the support, they are very friendly and patient and finally managed to resolve my issue.

Very fast support on the unusual issue I had with Responsive theme. Guys were interested in helping and doing it efficiently... I'm impressed.

I received great support, even as a free user of the Responsive WP Theme, and I would definitely recommend them to others and, yes, upgrade my site to paid now that it is nearly complete.

Fast and effective support! Thanks!!

Prompt response and spot on issue diagnosis with detailed solution provided which helps in solving the issue.

Nice Theme, i use it for 2 years now!