CyberChimps WordPress Theme Reviews 

I have a test site where I try out Wordpress themes and plugins before installing them on a working site. The Responsive Theme and plugin from CyberChimps makes the task simple to do. And, the 150+ starter templates ensure I can always see what the end result will look like no matter what subject I need to build a site around.

I've used CyberChimps for all my websites for years. I have no complaints and support is great.

I was using a Cyberchimps plugin and neglected to keep my site fully up to date. I logged in to WP after 9mo or so only to find that the plug-in was not integrating properly with my WP install after updating. The responsive blocks I was using had malfunctioned and my website backend was essentially broken. I reached out to Cyberchimps. They responded quickly, asked for my login credentials, went into my site’s backend and fixed all of the issues very quickly. My site is now back up and running with no issues! Thank you for the excellent tech support / customer service Cyberchimps!

The pro file I paid to download had an error when uploading to WordPress. Do not recommend.

Admittedly, It took a little bit of messing with post purchase to download/upload install and activate. The instruction videos are for a older version. It was still easy enough to figure out. First tests using Responsive theme look great! cant wait to dig in and see how much it can take!

I had been using iFeature Pro for 12 years with great pleasure. It was very nice to work with. Last month, I encountered problems with some previously purchased plugins; the download of one plugin was no longer available! After a few emails with CyberChimps, the issue was quickly resolved

Loved the Starter templates that come free with the Responsive theme.

Great so far. Good choice of themes for Gutenberg/Elementor, depending on your favourite flavour. Satisfied customer

Professional and good looking themes. Easy to use.

Unable to change Business address, Cyberchimp support eventually supplied me with a fix to enable me to change Business address and renew our License for the Responsive theme.
From Admin on behalf of the Business

The staff solved my problem in a short time and was very nice

I needed a website and don't really have the skills or patience to develop one from scratch. I got myself a theme from CyberChimps and had no problem installing and changing the content to what I needed - the tutorial videos were amazing.

CyberChimps Customer Support is par-excellence in professional, fast resolutions to customer tech issues. Wonderful company and service for WordPress Themes they beautifully produce. Jack

1st question why I got the products from CyberChimps?
I like what I saw in the insurance template. I am not an IT programmer, I just need a nice decent website to start a new business online. Of course, I banged my head here and there learning how to set up the website. Learning curve. Luckily for me, CyberChimps have a strong Support team ..patience and strong understanding on the products. The team helped me on what I want the template to be tweaked. Appreciate it

The problem arose with a theme that I bought very cheaply. Elementor could not work in classic mode but had to go to safe mode.
Since I informed support about the problem, the very next day I received an update for that topic and the problem with elementor was solved.
Thank you for your support and urgent response to the problem
Greetings, Tale, Serbia, Belgrade

so i purchased your responsive pro yesterday and can not now login to the help desk as it says usermane email unrecognised,,,

I bought this for the auction template and when loading the plugins to my wp there is no auction template...

i have sent an email to your priority support which appears to be non existent....

if i purchaes something i expect it to be as described,,,,

i can now do nothing and you appear to not really have priority support at all, so again it looks like another wordpress plugin company that has no cares for its customers and just takes your money without regard for customers.

to top this off your password reminder form does not work 4 times I have sent a password remindr in 24 hours and still no reply

Every time i try and download a template under my pro package it says not valid and takes me to the buy pro page..... I have already BOUGHT THE PRO!!!

are you people really that bad! It appears so!

Your support portal,,, you know the one,, the one where you offer priority support throws back another cannot login due to invalid email or password lol...and it is also impossible to logout of your site and i have tried this on six different browsers and all the same!