My bike was never collected, and they apparently called me which they never did on the day. Cannot get through to anyone on the phone, and I only receive emails from Chrish who ignores anything rega... Toon meer
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Lees wat reviewers zeggen
Do not use this company. Truly terrible experience with them. They NEVER answer the phone, they make mistakes, their cycle box was pathetic, their attitude was bad, their promised refund did not mater... Toon meer
What a great service - rather than driving for miles to pick up a bike Cycelsent did the job for me at what is a reasonable price. Only issue was with courier company who delivered the box a day late... Toon meer
My order was delivered securely but an entire day late, making it really inconvenient for me and the seller. I tried the customer service helpline and never got through - they did reply by email but d... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Informatie afkomstig van verschillende externe bronnen
A dedicated bicycle transport service for cyclists offering same day collections, next day mainland UK deliveries, international shipping and dedicated cycle packaging if required.
Contactgegevens
Old Farm, CV36 5AA, Shipston on Stour, Verenigd Koninkrijk
- 0207 846 0127
- info@cyclesent.co.uk
- cyclesent.co.uk
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Mountain bike from NI
Great customer service! Very quick and easy to use. Bike was picked up and delivered with 4 days! Definitely recommend
Cycle delivery to Thirsk
booked online Sunday evening, cycle collected Monday from West Midlands, delivered Tuesday to North Yorkshire next day. Cannot fault and would recommend highly.
Overall a very good service at very reasonable cost
I tried several delivery websites to send my pre-packaged bicycle and Cycle Sent were certainly the most reasonably priced, the communication was good throughout the process and the package was collected and delivered as expected, I'm very pleased. My only criticism would be that adding details for delivery and collection were a little cumbersome - bearing in mind this is the crux of the business I would have expected a far slicker set up, would have been 5 stars but still a great service and I will use again
Excellent bike specialists!
The bike was collected and delivered exactly as I requested and arrived without a mark on the box. A great service, thank you.
Excellent service. Did exactly as they said.
I'd use them again without hesitation.
super easy
The website is quite simple to use. My bike box arrived when expected, and pickup the next day was on time. The recipient got the bike overnight without issues. I'd use cyclesent again for sure.
Very good service
Provided a good service and most importantly at a reasonable price . Will use again.
Box and same day pick up
Great service, delivery box to sender and pick up couple of hours later went smoothly.
Received bike next day as promised, would use service again.
Ebay bike delivered
Cheapest way to get bike I bought on Ebay from Cumbria to Kent.
Ace!
Easy. Reliable. Hassle free. Great communications at any time of day. Would highly recommend and will defo use again. Thank you!
Great service
Great service, fast and reliable. Would definitely use this service again. Well done guys.
Excellent service with unique element
Great service start to finish. Being able to send someone a bike box to save the hassle of locating one is a real gem of an idea.
Thanks i will definitely use again
Poor service
Didn't collect when scheduled, then another courier was subcontracted to collect and deliver, which takes over a week to process, when I paid for 'next day delivery'
Bike pick up and delivery
Excellent pick up and delivery service - just a slight frustration with the booking process - since when was Scotland not part of the UK?
Not collected on time
I lost all day for the courier to collect the bike .
Luckily the money was refunded .
Not recommended.
Would use again
Bike arrived safe and sound on time as arranged.
Great service
Cycle Sent made sending my bike simple and easy!
bike too heavy :(
Good communication but unable to send bike as it weighed over 20kg
Bought a bike box , quick delivery and good quality box.
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