I purchased a drone and then activated it immediately but still have not used it. I only realised a week later that there was a DJI Care Refresh Plan that I could purchase but it had to be purchased w... Toon meer
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Lees wat reviewers zeggen
I came to the D1Store in Bondi Junction with a Mavic pro 2 drone that was not behaving. The staff were very helpful and friendly and the machine was sent off for repair after which I ended up receivin... Toon meer
As a first time drone buyer I found some aspects confusing particularly in regards the Care activation. My query was answered quickly and comprensibly with action taken to resolve the issue. Screen du... Toon meer
After a crash the gimbal was stuck. D1 replaced the mini 5 pro drone for an attractive price in a short time. I am very happy with their service. Shipping was fast and communication easy. I’m fully sa... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
DJI Authorised Retail Store has been co-established by DJI and D1 Store to be the forefront of all DJI products and services in Australia. Along with our extensive range of Consumer, Enterprise and Agricultural products, we proudly provide Official DJI Repairs & Maintenance, Trade-Ins, Product Training (Online and In Person), Consultancy, Extensive Technical Support and many other services.
Contactgegevens
421 VICTORIA STREET, 3056, BRUNSWICK, Australië
- (03) 9288 7800
- info@d1store.com.au
- d1store.com.au
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 38% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Great communication and helped me with…
Great communication and helped me with every step of my issue with care program.
It took over two months to receive my…
It took over two months to receive my order. I contacted them after 6 weeks as they still did not give an ETA. They wouldn't upgrade to the latest version even though it was in stock, but said "oh we can give you an open box one if you want". Why didn't they offer that in the first place! Then a month after that conversation they still hadn't posted it, so I contacted again and they had it in the post the next day. No compensation or anything thrown in for the hassle.
D1 store handles the warranty very…
D1 store handles the warranty very smoothly for us.
One of the fasted deliveries I have…
One of the fasted deliveries I have experienced.
Fast delivery
Great service centre
They were easy to deal with and made dropping off my damaged Mini simple and stress-free. Communication was excellent from start to finish. I would highly recommend their services
Hassle free ordering
Hassle free ordering. Delivered quickly.
Great performance from the product.
Can’t ask for more.
Simpl fast and efficient service
Simpl fast and efficient service. Great communication.
We had a damaged drone that we sent…
We had a damaged drone that we sent back and due to the cost of repair being too high they offered us an excellent price on swapping for a brand-new drone. Excellent service through the whole process and very fast turn around.
Osmo pocket 3 accessories
Great accessories for my Osmo pocket 3, fast shipping as well
Simple and efficient process.
Simple and efficient process.
Unfortunately the added:
SERVICE-VIP-AS (FREE GIFT) D1 VIP Device Activation & Setup
Which made exchanging the item less than ideal as the box was opened. This was not a good thing to do.
The discounts are crazy and its legit
Feedback and communication
I didn’t want to send my drone out of state for repairs but was unable to find someone locally to help. D1 website was very easy to follow with a simple step by step process for submitting repair request. Quick and easy feedback from when it arrived to when I had it returned in perfect working order. I was super relieved when I had it back up and flying again.
Very good support and kind
Very good support and kind, they help me with the DJI care and all was very good
Prompt service
The team at the Macquarie D1 store ensured the repair work was handled efficiently and smoothly.
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