Daleyinventories Reviews 

Do not use! They ask for payment upfront which I thought odd and questioned it. I did not pay before they came, but when I chased the report they asked for payment upfront, which seemed fair. I was told the report would be realised automatically on payment, yet this was not the case. I then emailed twice to change an had no response. I called today and the guy was extremely rude to me, finally got the report, but the service and customer contact was dreadful. I also had a replacement bank card delivered to this property and I am sure there was other post at the property for me too, and none of it was there when I visited the property and on top of that on Wednesday my card was used fraudently through apple pay...

Please do not use them. Yes,fast and available at short notice.But that is meaningless because they don’t know what they are doing. 2 attempts to inspect and mistakes in reports, clerk told my neighbour that she has ‘never done this job before and could she guide her’. Is that what you want to hear when you trying to make sure you got legal document covering you for possible thousands of pounds legal claim? Seriously bad. Documents prepared - you wouldn’t want to sign it, full of mistakes, random text and etc. I am contacting Amex to reverse charge due to poor service.

This latest experience has led me to cancel further business. Inventory had no written comments, the place was a mess - I had someone go in to check - they did not note anything - bathroom and kitchen covered in limescale and they took distance photographs, they only mananaged to cobble together an inventory with my photographs, also meter reads couldn't be read.
Previous inventories had been 'ok' but they are not expensive - clearly hit and miss and they are 'agents' and not an inventory company themselves.

I’ve been using Daley inventories for my flat in Surbiton for several years now and they have always been detailed, accurate and fair priced. They also offer good discounts for regular clients.

If you want a great service at very reasonable prices look no further

I used the company for the end of tenancy clean. I had a team of two individuals who did a good job. They needed little guidance since they were experienced with the job. However it was agreed that they would text me near to completing the job and for me to check once over. However they sent a text message and just left which was unprofessional. Company needs to train the workers in conducting professional behaviour and not just leaving the property unattended by leaving so there was lack of responsibility.

I had a great experience with Daley Inventories. Booking was super easy and communication was clear the whole way through. The team showed up on time and worked quickly while still paying attention to the details. The final report was really clear and accurate. I’d happily use them again and recommend them to anyone who needs reliable inventory help.

Great service

Did a check out/ inventory report with this company and the end of tenancy clean. The check out report has reported the flat as unclean even though the same company did it. My deposit is being deducted despite paying an expensive fee for a professional clean. Cowboys and avoid at all costs

I had a good experience with Daley inventories! Very efficient , and the best report I’ve ever had for my property.
The clerk was very professional and on time. I had the report in 48h. I also booked them for cleaning and EPC.
I will definitely use this company in the future again.

Mixed experience with Daley Inventories. The initial service was smooth and straightforward. However, communication after payment for a few of their services was extremely poor.

I had to chase for over 3 weeks to receive certificates I had already paid for, delaying my tenants moving in and costing me time and money. Emails were ignored, phone calls were met with rude and unprofessional responses, and I only received the documents after threatening to escalate the issue.

They eventually delivered everything, which is why I’ve rated 3 stars — but the stress and lack of basic customer service especially over the phone needs to be improved.

Pity i can't give them a 0
Daley inventories must be run by Arthur Daley absolutely shonky do not use this company they will take your money & not do the right thing
I would also like to add that the response from them regarding what happened is more lies i rang them the day before & asked if they could collect keys from the estate agent i was told to send an email which i did they turned up without collecting keys & then lied about the keys being wrong not only does he lie he also makes yo mama insults at the client mental age of a 5 year old Absolute mental midget flashy webpage & can't handle his meagre workload shouldn't be in a business he can't handle

Efficient business with excellent customer service and communication. Would recommend for anyone needing any services.

I have been chasing a refund from this company since the past 2 months, they cancelled the job last minute as their clerk could not attend and since 14th of November 2024, I contact them every week to chase the refund, all their calls go straight to voicemail and no response via email as well. I would never use this company again and very poor service.

I have used the services of Daley inventories in few occasions and I have been very happy.
Professional and punctual clerk with attention to detail.

Used for Inventory and Start of Tenancy clean and both carried out fantastically. Punctual efficient, all communication thorough and prompt throughout! No complaints!

Really swift service and a quality inventory provided. I will certainly use again for my other properties.

The check in inventory for my flat in London was done to perfection, all details were noted and it was delivered in about two days. No complaints 👍🏽

The Clerk arrived on time and was super helpful! They made the process very simple!! Will defo be using them again!

I booked an inventory for my property, the whole process was seamless, the admin staff and the inspectors were very helpful. I would definitely use Daley again for other properties

Clerk turned up 45 minutes late. Had zero attention to detail (kind of a key skill for someone doing an inventory). Missed the glaringly obvious damage, despite me pointing it out and then failed to include in the report. Absolutely zero value - can't even do the most basic jobs correctly. AVOID AT ALL COSTS.