No problems with Company, courier leaves a bit to be desired. Notification of delivery slot advised then can celled at last minute. Said they would advise new delivery date but didn't....item just arr... Toon meer
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Lees wat reviewers zeggen
Over the years I’ve found David Luke school trousers to be very well made, wash and dry in the dryer well without shrinkage, they are hard wearing and last a long time without fading or looking worn.... Toon meer
I'm awarding two stars as the trousers I ordered arrived the next day. I was very disappointed by the product itself. I ordered a junior trouser style, following the instructions for measuring your ch... Toon meer
Bedrijf heeft geantwoord
Great customer experience unlike another school wear supplier that I had to order from. They said their item was in stock when I ordered 3rd week in July. But it wasn’t and they couldn’t tell me when... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
David Luke grew out of a small company that supplied childrenswear in the North West of England. A spark for inventiveness saw our founding partners David Burgess and Adrian Luke expand into the school uniform market where they have innovated some of the most iconic products our children now count as uniform essentials. Over the years, our business has demonstrated a progressive and highly respected reputation for innovation in sustainability. We were the first to develop recycled polyester yarn from plastic bottles which we used to make blazers. Making this switch has enabled us to prevent 34 million plastic bottles from going into landfill which we can verify through our SCS Accreditation and love to tell all our friends about. Our mission is not just to succeed in the school uniform market, we aim to lead it towards a more ethical future. One where materials are responsibly sourced, communities fairly treated and people care enough to make conscious decisions about how they purchase school uniform. We’re part of the Ethical Trading Initiative to make sure we do just that. Today we are one of the biggest school uniform brands in the UK. We are a champion of independent retail.
Contactgegevens
Parently Park, Southside, Bredbury Park Industrial Estate, SK6 2SN, Stockport, Verenigd Koninkrijk
- 01612727474
- customercare@davidluke.com
- davidluke.com
4,5
Uitstekend
514 reviews
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Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 87% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
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Antwoord van David Luke School Uniform
Hi there,
Thank you for your review & great feedback!
Many thanks,
The David Luke Team :)
Pleasing shopping experience
Using the web site is straightforward and I was able to find and pay for my chosen item easily. Delivery was pleasingly quick. The jumper is well made and comfortable to wear.
28 november 2024
Antwoord van David Luke School Uniform
Hi there,
Thank you for your review & great feedback!
Many thanks,
The David Luke Team :)
Antwoord van David Luke School Uniform
Hi there,
Thank you for your review & great feedback!
Many thanks,
The David Luke Team :)
Antwoord van David Luke School Uniform
Hi there,
Thank you for your review & great feedback!
Many thanks,
The David Luke Team :)
Antwoord van David Luke School Uniform
Hi there,
Thank you for your review & great feedback!
Many thanks,
The David Luke Team :)
Antwoord van David Luke School Uniform
Hi there,
Thank you for your review & great feedback!
Many thanks,
The David Luke Team :)
Disappointing and not as described online
I'm awarding two stars as the trousers I ordered arrived the next day. I was very disappointed by the product itself. I ordered a junior trouser style, following the instructions for measuring your child, and expected to receive trousers that followed these measurements. Sadly, the trouser waist measured two inches smaller than described and in addition the fabric was rough and unpleasant to touch. This was a surprise as I've ordered really high quality and well fitting trousers from David Luke in the past.
29 oktober 2024
Antwoord van David Luke School Uniform
Hi Lucy,
Sorry to hear you are not satisfied with your recent order. We have emailed you to resolve this.
Kind regards,
The David Luke Team
Good Produc with Great Service
Good range of extra long trousers for a tall teenager. The trousers are smart, easy to care for and reasonably priced.
Delivery was faster than expected, so an all round great service.
29 augustus 2024
Antwoord van David Luke School Uniform
Hi there,
Thank you for your review & great feedback!
Many thanks,
The David Luke Team :)
Ordered school trousers which did not…
Ordered school trousers which did not arrive but money came out of my account
29 augustus 2024
Antwoord van David Luke School Uniform
Hi there,
so sorry to hear you haven't received your order. A member of our customer care team will be in touch with you to resolve this quickly.
Many thanks,
The David Luke Team :)
Unfortunately I am still awaiting…
Unfortunately I am still awaiting delivery despite courier parking up the road from me and taking a picture of my house with door open so can see we are home. He put attempted delivery which he did not. Raised a query with evri they say parcel missed courier collection so why he was near my house they don’t seem to want to answer. Now it seems they have lost the parcel.
May I suggest you use different delivery company as this reflects on you. I will give review if I ever receive goods
4 oktober 2024
Antwoord van David Luke School Uniform
Hi there,
our team has been in touch and resolved this issue for you.
Many thanks,
The David Luke Team :)
Antwoord van David Luke School Uniform
Hi there,
Thank you for your review & great feedback!
Many thanks,
The David Luke Team :)
Great customer experience.
Great customer experience unlike another school wear supplier that I had to order from. They said their item was in stock when I ordered 3rd week in July. But it wasn’t and they couldn’t tell me when it would be available or if I was going to receive it before September. David Luke’s items were in stock and quickly delivered plus the quality was excellent
7 augustus 2024
Antwoord van David Luke School Uniform
Hi there,
Thank you for your review & great feedback!
Many thanks,
The David Luke Team :)
Item as described good quality.
5 augustus 2024
Antwoord van David Luke School Uniform
Hi there,
Thank you for your review & great feedback!
Many thanks,
The David Luke Team :)
Excellent quality skirts. Exceptional customer service. Wouldn’t go anywhere else for uniform
Excellent quality skirts. Customer service exceptional.
19 juli 2024
Antwoord van David Luke School Uniform
Hi there,
Thank you for your review & great feedback!
Many thanks,
The David Luke Team :)
Good blouses, great value
School blouses size 38 were long in the arms, extra button for around the bust and great value. Order fulfilled promptly.
10 september 2024
Review zonder uitnodiging
Antwoord van David Luke School Uniform
Hi there,
Thank you for your review & great feedback!
Many thanks,
The David Luke Team :)
Excellent service and communication
Excellent service and communication. Would definitely recommend
4 september 2024
Antwoord van David Luke School Uniform
Hi there,
Thank you for your review & great feedback!
Many thanks,
The David Luke Team :)
The product is very good and looks…
The product is very good and looks quite nice . It came on time and the packaging was superb. Would definitely shop again
3 september 2024
Antwoord van David Luke School Uniform
Hi there,
Thank you for your review & great feedback!
Many thanks,
The David Luke Team :)
I love the quality of the material
I love the quality of the material , very thick and nice. I bought one before last year and I was confident shopping again.
3 september 2024
Antwoord van David Luke School Uniform
Hi there,
Thank you for your review & great feedback!
Many thanks,
The David Luke Team :)
Great product & great service …
They have much better qualities than the others in the market. We can choose the west and leg sizes the way we need. I must mention their excellent costumer service. They saved my life with their speedy delivery.
Thank you.
3 september 2024
Antwoord van David Luke School Uniform
Hi there,
Thank you for your review & great feedback!
Many thanks,
The David Luke Team :)
Great quality blazer with fast…
Great quality blazer with fast delivery. I know it will last the full school year.
3 september 2024
Antwoord van David Luke School Uniform
Hi there,
Thank you for your review & great feedback!
Many thanks,
The David Luke Team :)
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