We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie

Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie

Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

I have used Daysoft for over 20 years. Have found them very comfortable and good value for money. My optician did said the fit isn't as good as with some other contact lenses but acknowledged that m... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 1 van de 5 sterren

Had an eye test done at my local opticians the get an up-to-date prescription, then orderd contact lenses from Daysoft. The lenses where so week it wasn't even worth me wearing them. I contacted Dayso... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I have used this brand for over 5 years & have never had a problem or any issues. My Optician does not seem to like them as she says that the lenses do not move on my eye when I blink & recommended... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I've NEVER EVER EVER had better contact lenses. Been using them since early 2000's . Never gone back to any other brand. I've got really allergic prone , dry eyes. It feels like absolute bliss while w... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Contactlenzen leverancier

Geschreven door het bedrijf

daysoft replaces other contact lens brands for half the price! Buy contact lenses direct from daysoft with the safety of a money-back promise.


Contactgegevens

4,0

Goed

TrustScore 4 uit 5

2K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Heeft 84% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 48 uur

Zo gebruikt dit bedrijf Trustpilot

Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.

Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 2 van de 5 sterren

Quality has gone down over the years and the price keeps going up

The quality has definitely got worse over the last few years -
And it seems to be every time I login to re-order my lenses THE PRICE HAS GONE UP. The reason everyone started using DaySoft - they were affordable and quality -
But now they are pricing themselves alongside the premium brands.

10 januari 2025
Review zonder uitnodiging
Logo Daysoft Contact Lenses

Antwoord van Daysoft Contact Lenses

Dear Stewart,
We have checked the Quality Audit data on the Lots you have received and can confirm no adverse results or negative feedback. I hope this helps restore your confidence. Regarding pricing we have always sought to supply a premium product at a very affordable price and will continue to do so despite current cost pressures.
Thank you and kind regards,
Margaret, Customer Care.

Beoordeeld met 5 van de 5 sterren

I’ve been using Daysoft lenses for a…

I’ve been using Daysoft lenses for a month now, and at first I was apprehensive but I couldn’t be happier! The lenses are incredibly comfortable, even for extended wear throughout the day. They keep my eyes feeling fresh without any irritation, which is something I’ve struggled with in other brands. (The dry scratchy - want to rip them out kind of feeling)

The affordability is another standout feature—it’s amazing to get such high-quality lenses at a fraction of the cost of others on the market. The ordering process is super easy, and delivery is always prompt, making the whole experience seamless.

Overall, I highly recommend Daysoft lenses to anyone looking for comfort, quality, and affordability. They’ve definitely become my go-to!

Fyi I do use my glasses sometimes just to give my eyes a break

1 december 2024
Review zonder uitnodiging
Logo Daysoft Contact Lenses

Antwoord van Daysoft Contact Lenses

Dear Dylan,
Thank you for your review. We much appreciated it. Kind Regards, Marc, Customer Care. daysoft

Beoordeeld met 5 van de 5 sterren

Always great service with great prices.

Always great prices ,always a speedy fast service and more importantly the contacts are comfy and over the years has given me no problems. Also worth mentioning is how easy it is to order from their website and super easy to re order same contacts. Well worth checking daysoft out and see how they can serve you.

8 januari 2025
Review zonder uitnodiging
Logo Daysoft Contact Lenses

Antwoord van Daysoft Contact Lenses

Dear David,
Thank you for your Review, I will Let the Team know. Kind Regards, Marc, Customer Care. daysoft

Beoordeeld met 5 van de 5 sterren

I ordered the wrong lenses in error

I ordered the wrong lenses in error, I ordered minus rather than plus lenses over Christmas. Marc caught them at dispatch, cancelled the order and refunded me, perfect!!
I had already placed a second order for the correct lenses which arrived today. Speedy, speedy delivery, thank you.
Great service, wonderful communication with common sense, thanks Marc for making my mess up so easy and straighting it out with out fuss.
All the best for the New Year.

23 december 2024
Review zonder uitnodiging
Logo Daysoft Contact Lenses

Antwoord van Daysoft Contact Lenses

Dear Joanna,
Thank you for your review.
We much appreciated it.
Kind Regards, Sandra, Customer Care.

Beoordeeld met 1 van de 5 sterren

Quality went downhill

I used this brand of contact lenses for several years with no complaints. Unfortunately in the past few months the quality of lenses went down. I had lenses splitting half in my eye. Those were different batch orders as first I thought I just had some faulty batch.
Removing broken contact lense was pain on the backside so I won't be buying again.

25 december 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

I’m very happy with the high standard…

I’m very happy with the high standard of customer service provided by Sandra on the telephone who efficiently made my purchase much easier and faster. Thank you

17 december 2024
Review zonder uitnodiging
Logo Daysoft Contact Lenses

Antwoord van Daysoft Contact Lenses

Dear Claudio,
Thank you for your review.
We much appreciated it.
Kind Regards, Janice, Customer Care

Beoordeeld met 5 van de 5 sterren

I was having problems getting order…

I was having problems getting order done on line . Phoned customer support and got a lovely young woman who helped me get my order done. Been with the company for years and first time I’ve had a problem .

17 december 2024
Review zonder uitnodiging
Logo Daysoft Contact Lenses

Antwoord van Daysoft Contact Lenses

Hello,
Thank you for your Review, I will let the Team know.
Kind Regards,
Elijah, Customer Care.

Beoordeeld met 1 van de 5 sterren

35% PRICE INCREASE!

I went to automatically order my repeat, pressed pay etc. Only after did I notice their 35% price increase!!! 35% are you kidding?!?!

On occasion their lenses split, I throw them in the bin and grab another - I’ll now be letting them know so they can replace, at this price I’ll be looking high street again.

6 december 2024
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Declining quality

I used to buy these and was happy with them. The last few times I found that they split upon removing them. The quality seems to have gone down. Gone back to the high street brands.

30 november 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Excellent service

Excellent service

7 november 2024
Review zonder uitnodiging
Logo Daysoft Contact Lenses

Antwoord van Daysoft Contact Lenses

Dear Michael,
Thank you for your review. We much appreciated it. Kind Regards, Marc, Customer Care. daysoft

Beoordeeld met 3 van de 5 sterren

Price increase

Great lenses with reliable service although slightly disappointed by the considerable price increase in the course of 6 months. In May 2024 I bought daily disposables for 1 month for £16.64 and in November the same order cost £19.91 due to increase in the prices of lenses themselves and newly introduced additional shipping cost.

22 november 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Simples!

Easy to order and quick to reply.

31 oktober 2024
Review zonder uitnodiging
Logo Daysoft Contact Lenses

Antwoord van Daysoft Contact Lenses

Dear Paula,
Thank you for your Review, I will Let the Team know. Kind Regards, Marc, Customer Care. daysoft

Beoordeeld met 1 van de 5 sterren

Really really bad quality

Really really bad quality, don’t cheap out on your contacts. Get good quality branded ones,

30 oktober 2024
Review zonder uitnodiging
Logo Daysoft Contact Lenses

Antwoord van Daysoft Contact Lenses

Dear Mohsin,
Thank you for contacting us directly. Kind regards, Marc, Customer-care.

Beoordeeld met 4 van de 5 sterren

Easy to order service

Easy to order service. East to fit. Good instructional videos. Lenses are very soft and can split easily if not careful when handling them. Have on a couple of occasions split whilst wearing though this is rare.. overall good lenses and good service.

28 oktober 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

FANTASTIC PLACE

FANTASTIC PLACE, STRAIGHT FORWARD FOR PLACING AN ORDER, KIND CUSTOMER CARE PERSON, SWIFT DELIVERY, GOOD PRODUCTS

12 oktober 2024
Review zonder uitnodiging
Logo Daysoft Contact Lenses

Antwoord van Daysoft Contact Lenses

Dear Judith,
Thank you for your review. We much appreciated it. Kind Regards, Marc, Customer Care. daysoft

Beoordeeld met 5 van de 5 sterren

Great product and good service

I'm really pleased with the service that I've had from Daysoft, they even have real people who answer the phone! (I had a query). Great product at a competitive price.

1 oktober 2024
Review zonder uitnodiging
Logo Daysoft Contact Lenses

Antwoord van Daysoft Contact Lenses

Hi,
Thank you for your Review, I will Let the Team know. Kind Regards, Marc, Customer Care. daysoft

Beoordeeld met 3 van de 5 sterren

Not a money saver anymore

I've been using this company for years.

They were really good, however the last 6/7 batches I've had at least one of the lenses is torn or has a hole in it, or just feels so uncomfortable when they are in
I've wasted so many it's proving to be expensive now so not really saving any money.

I'm not sure if they have changed supplier or what

24 september 2024
Review zonder uitnodiging
Logo Daysoft Contact Lenses

Antwoord van Daysoft Contact Lenses

Dear Chloe,
Please contact us at yourteam@daysoft.com, with your order details so we can assist you. We are here to help.
Kind regards, Claire, Customer Care.

Beoordeeld met 1 van de 5 sterren

Since updated web site nothing but…

Since updated web site nothing but problems. Goodbye after over 20 years being a customer

23 september 2024
Review zonder uitnodiging
Logo Daysoft Contact Lenses

Antwoord van Daysoft Contact Lenses

Dear Ann,
I can see that you have contacted us directly, Thank you.
Kind regards, Claire, Customer care.

Beoordeeld met 1 van de 5 sterren

Drying contact lenses

The contacts aren’t the best. I ordered this for the first time and my eyes went really red after using them for a day, i’m not sure why. My eyes have been dry and irritated. I believe it’s the quality of the batch I may have been given.

21 september 2024
Review zonder uitnodiging
Logo Daysoft Contact Lenses

Antwoord van Daysoft Contact Lenses

Dear Josh,
Thank you for contacting us directly.
Kind regards, Claire, Customer care.

Beoordeeld met 4 van de 5 sterren

I have a High index @ -14

I have a High index @ -14. I can only get -12 here then wear nearsighted pair of glasses @ -2. So I'm thinking the thicker lenses like mine are stronger than the thinner ones - only ordered maybe 5 times but no tears. Not sure how they/you make them - maybe try a plastic like acuvue moist - from research the higher the water content the worse they are for dry eyes as the eyes need to work harder to hydrate the lenses. You can use "Refresh Optive Advanced" lubricant eye drops while using the lenses to help keep moist. I'll be ordering aging soon. I love the high index and greatful for them available because I really get tired of wearing glasses all the time !!! Just like all lenses - some work - some don't.

7 september 2024
Review zonder uitnodiging
Logo Daysoft Contact Lenses

Antwoord van Daysoft Contact Lenses

Dear Sean
Thank you for your helpful comments. I would like to point out that we produce our CLs to -25 so should be able to match your prescription. Would you like me to send you some for you to try? If so, please confirm the Power you need and I will follow-up for you.
Kind Regards, Sandra, Customer Care.

Dit is Trustpilot

Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.

Bedrijven kunnen reviews verzamelen via geautomatiseerde uitnodigingen. Deze reviews worden als geverifieerd bestempeld, omdat het evident is dat ze op echte ervaringen gebaseerd zijn.

Lees meer over geverifieerde reviews.

Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.

Lees meer over Trustpilots reviewproces.

Hier vind je 8 tips voor het schrijven van een goede review.

Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.

Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.

Lees meer