Day's Leasing Reviews 69

I contacted Owyn at Days leasing to inquire about a lease car. He was helpful and informative throughout the process.
He found several cars within my budget always answering my questions about any given vehicle.
He was always polite and never tried to pressure me into any particular car.
If you thinking of lease cars I highly recommend Days

Day leasing have been a fantastic company to deal with. Kelsey and Owyn have provided amazing support. To be honest I have been a difficult customer and made a few changes in different occasions but they accommodated everything without any fuss and provided me with a great customer journey. There prices are competitive and they really go the extra mile to get the job done. I always leave the phone call feeling reassured and a smile. I was hesitant due to day leasing having fewer reviews compared to larger companies but once you speak to the team you will understand there are there for their customers. I got a delivery date very speedily and I also made a significant last minute change to the contract but they have still honoured the same delivery so they do their very best to ensure I am not affected in any way. Amazing company and staff

Great experience with Day's leasing, in particular Lewis and Kelsey. Lewis was kind enough to call me to offer me the deal I had previously missed out on weeks earlier and then it was a smooth, simple process with both to get all paperwork authorised and the vehicle delivered.

Hoping for the same in 2 years on my next lease deal.

Can't fault the service I got from days leasing. Owyn was fantastic. He made the whole process completely seamless. This is the first lease I've had and I will definitely get another after this one. Owyn will be the first person I contact 6 months prior to my lease end date. My review dosent really do him any justice.

Owyn found the exact spec I was looking for at a competitive price. Well looked after and delivered within 2 weeks from my inquiry.

My first car lease in over 60yrs driving was with "Days Leasing": operatives = Lewis Aubrey: Kelsey Allen: Purchase agreed by telephone and competitive pricing++. Vehicle arrived on time in x3 weeks! Wow. By this time all purchase and lease documents arrived on line and aided++ by DL due to my faulty home Apple desk top and my hospitalisation whilst arranging. Car home delivered in perfect condition and PHEV fully charged. Delivery operative went thro all operational instructions and advised++ on any additional questions. "Days Leasing" further followed... "All ok , any problems" Very easy all round procedure facilitated by excellent service given.

Great service from Owyn! He provided me with all the information I needed and was always at the other end of the email or phone. He sourced me my car and also sourced a dealer who delivered to NIreland, a number of other companies dismissed this service straight away but Owyn delivered!
This is a fantastic company to deal with, their customer service is outstanding.

Days Fleet provided an excellent service, keeping in touch regularly, responding to emails very quickly and always being very helpful. Thanks go to Kelsey Allen and Anthony Johnston who were both superb.

This company have been delightful from start to finish,

They gave me accurate times and communicated all the way. Their fees are also very competitive.

The provided the service they offered with no delays.

When leasing a new car it sometimes can be a bit daunting. This wasn’t the case with Oywn. Absolutely no pressure, answered every question. Very personable. Got me an amazing deal and really couldn’t do enough. Extremely valued member of staff. Perfect.

Just received my new BMW today, service was great. Thanks to Owyn for his patience and hard work fining me the right deal and to Kelsey who administrated everything. I'd highly recommend Days, Thanks again, Chris

The team, especially Owyn Williams, never stopped pushing to do and share everything I needed.
Service is personal and suited to your needs, and comms are immidiate and easy.

Kelsey and Owyn were both great. The whole process has been seamless and they were very accommodating meeting the dates I need to receipt the car. Would thoroughly recommend.

Would not recommend.

After a 'mix up' around the availability of a vehicle (which it turned out was not available, but I was welcome to order the same vehicle at a higher price!), it transpired that my finance application was processed unnecessarily and without my permission.

The details of this situation were flagged to Days Fleet Personal Choice at the time, and since and initial acknowledgement of my complaint (over a month ago) there has been no further correspondence, despite assurances that my complaint was being looked into.

Worst customer experience I have received from a leasing firm.

Owyn and Kelsey were really helpful and arranged a car for me quickly and easily. They were proactive and really pleasant to deal with. I would thoroughly recommend this firm.

Owyn and Kelsey were absolutely fab and a pleasure to deal with. Fab experience all round!

A credit to Days

Owyn and Kelsey made the buying experience a pleasure. Always ready to help, even when they were officially on holiday!!

Initial experience was fantastic!
Went through the process, selected the car and configured it, went through credit check, contract signature and fee payment. All good, smooth and excellent.
4 months later (April ’24) I notice that leasing prices for the car I had selected in January (and was approved for) are dropping so I reach out to DaysFleet to assess whether my January contract could also be adjusted. After a strong resistance, I start receiving offers for white and black vehicles rather than the grey one I had chosen. I refused them so they offer those same black and white vehicles for a lower price. I refuse these offers again so I receive a new (lower) quote for car I chose and ordered BUT now, they say, the new offer has to go for underwriting again. Once done, a new proposal come in but this is with a 3 times higher upfront payment than the one I was approved for in January. Please note that my financial situation has, if anything, improved but certainly not deteriorated in 4 months. My response was of utter disbelief and almost offended. So once more, the black and white vehicles come into play.
The above is documented and reflects the true situation.

Right from the onset Owyn and Kelsey helped me acquire the car with specific requirements. The whole process from start to end was very professional and both are a credit to the company. Highly recommend them going foward.

Great service from Owyn at days leasing ,
Professional and friendly Alistair and Owyn gave great guidance and assistance for a first time leaser.
We had an excellent price for our lease , no question was treated as too trivial .
Excellent service