DB Bet Reviews 16

"I have been waiting for my withdrawal for 8 days. The transaction is marked 'Success' but no money reached my Orange Cash. My Query 14672211 is ignored. Today, agent 'Aubrey' gave me a FAKE email that DOES NOT EXIST (Deliver Failure). This is a scam tactic to avoid providing the RRN. I demand a Manual Rollback now. User ID: [1608395741]"

DBbet is committing a breach of contract. I have a signed agreement for a $600 bonus, but they are refusing to pay. The Curaçao Gaming Authority is already investigating this case. Fraudulent company!"

A lying, fraudulent site! Everything is filled out, everything is validated, and they don't credit any bonuses! I've made many deposits with them. They've been writing for 11 days now that they're investigating. They haven't responded for 11 days, a lying, fraudulent gang! A fraudulent site, I don't even understand why they let it operate!

I had a very negative experience with DBbet.

After submitting all standard KYC documents and requesting a withdrawal, my account was permanently closed by the security department.
The operator accused me of rule violations without providing any specific evidence or details.

I was allowed to withdraw only my deposited funds, while all legitimately won funds were withheld.
Additionally, during the verification process I was asked to provide a medical certificate confirming the absence of gambling addiction, which is not a standard KYC requirement.

I formally disagreed with this decision, but the operator stated that the decision was final and that further communication would be ignored.

I am sharing this experience so other players are aware of how withdrawals and account closures are handled by this operator.

After publishing my review, I found multiple similar cases where DBbet closed accounts after verification and confiscated deposits and winnings using the same wording from their security department.
This confirms that my case is not isolated but part of a recurring pattern.

Very poor customer services
.. deposits are fast but for withdrawals you'll have to beg for it

Withdrwal successful but not credit my bank account 2days completed please help gaming id 1386262169

Yesterday I registered an account, replenished the account with 99 dollars, made only one bet and decided to check the withdrawal. They asked for documents. After a long conversation, attaching photos and all accompanying facts confirming that the account is mine and the bets were made by me, they said that they decided to close the gaming account. What, how, why and for what reason - is unclear. I gave them 99 dollars and honestly won the bet. How can I get my money back? ID 1377604641

My account is 1375295533.
Made a first deposit of $75 - 0xe4b695f76f55b353648b438304678d08eef8da1e0687355fde1616dad638069a ,lost it.
Made another $75 deposit - 0x1657d1aee93d01a0a95e775c94a795f7ec439d11f9ca4a244444c1d8753da4b7 and I won $205.48.
They requested the documents during withdrawal, I successfully provided everything and passed verification.
Today we received a response from the security service: "We would like to inform you that we have decided to terminate cooperation with you (close the gaming account) based on the General Provisions of the BC Rules.They just closed the account and didn't even refund my deposits, let alone the winnings.And the amount of my deposits is 150 dollars, they appropriated them for themselves, without even returning the deposits.Scammers!

I won 216,000,000 UZS (approximately $17,000) on db-bet.com and requested a withdrawal. At first, the withdrawal request was approved, but just 10 minutes later it was declined and a message appeared requesting identity verification.

On July 26, 2025, I submitted a photo of my ID card to the security department. Then they asked me to send a photo of myself holding the ID card in front of our chat conversation. I complied, and they responded that my documents were accepted and are being reviewed.

Five days passed. On July 31, 2025, they requested utility bills. I immediately submitted them that same day. Again, I received the message: “Your documents are under verification. Please wait.”

Three days later, on August 3, they asked for even more documents — my driver’s license. I sent both my driver's license and my international passport. I also asked them why they didn’t request all documents at once. Their only response was the same generic message: “Your documents are under verification. Please wait.”

As of today, it has been 9 days since my initial submission, and there is still no resolution or payment. Why are they dragging this out by requesting new documents every 3–5 days? If they were professionals, they would have asked for all documents on the first day.

I have strictly followed all terms and conditions. I have not broken any rules. In my opinion, they are deliberately delaying the payout by stretching out the verification process.

Other users should be aware that db-bet.com delays large payments and prolongs the verification process unnecessarily. This experience has been very frustrating and unacceptable.
My db page ID number 1278758671

Made a deposit and the funds were never credited to my account. After numerous attempts to reach them on mail and online platform still no response. Pundits keep off from this site. Poor customer service

Few days ago I did withdrawal transaction and the agent who is authorized to send me this money had stolen me and blocked me and till now I am not able to reach him and the platform is not paying for me what he had stolen and only saying I have to wait I have to wait I have to wait now 4 days and I am waiting for this to get resolved with zero result

Attention cela fait pas loin de 1 mois qu'ils ont bloqués mes retraits et me demande documents sur documents jusqu'à, accrochez vous bien, mon acte de naissance, du jamais vu. Je dois faire une demande en mairie et l'attendre par courrier, vraiment un scandale ce genre d'abus de pouvoir. Passer votre chemin.
Si DBBet accepte mon retrait je n'hésiterai pas à transformer cet avis négatif en positif.

Awful experience. Very easy to deposit funds, impossible to withdrawl. They keep asking for documents you upload dozens of times, and don’t provide any useful help. Keep away from them.

If you lost, its okay. But when you win some money then they ask you send documents there security department, then ask you give id card with selfie background there mailings. After that they cut your winnings & suspend your acciunt.
My gaming id: 795371389

my withdrawal was rejected. so i mailed to security department for this issue, they asked me my aadhar card and election id card. i have provided both. when the security department received my documents he told me that these are fake documents. even though i provided them my original documents.

These are the email conversation below

db bet replied -
Hello!
Please send us full-sized photos of your Aadhaar and Election Identity card from both sides. Photos must be in JPG format.
Scanned copies and screenshots are not accepted for verification. The photos should not be cropped, all data and whole document should be clearly visible.
i replied -

i provided him my original aadhar card in jpg format.

db bet replied -
Please send us full-sized photos of your Election Identity card from both sides. Photos must be in JPG format.

i replied -
i provided him my original aadhar card in jpg format

db bet replied -
Unfortunately, the files that you have send us can’t be accepted for verification. Please provide us with original files.
Note that in case of submission of forged documents or edited photos or screenshots, the Security Service has the right to block your account according to the General rules.

i replied -
What are you saying these are my original documents

db bet replied -
Dear user, all consulting on the matter of your request was provided earlier in this mail thread.

db-bet ne veux pas que j'effectue le retrait de mon compte.
j'ai fait un dépôt initial de 50.000XAF via MTN Cameroun et que j'ai misé en tout et j'ai gagné mes paris, au moment de faire le retrait le moyen de paiement MTN Cameroun n'est pas disponible, j'écris au support il me font comprendre que pour retiré mes fonds je dois faire un dépôt minimum via n'importe quel autre moyen de retrait que je vois. je choisis dc de faire un dépôt via perfectmoney et de parié tel qu'il m'ont dit et après d'écrire à l'adresse que leurs support m'a donner via le chat pour que je puisse retirer mes fonds.
J'ai envoyé déjà toute les preuves Screenshot de mon compte perfectmoney, transaction du dépôt par MTN Cameroun, dépôt de 446XAF via perfectmoney après quoi ils m'ont dit de log out de mon compte, puis me reconnecté et d'initier le retrait, chose que j'ai faite mais le retrait à été refuser disant que je ne peux effectuer de retrait que par le moyen de dépôt que j'ai utilisé pour chaque dépôt fait alors que je leurs ai expliqué que je voulait changer de moyen de retrait pour perfectmoney étant donner que MTN Cameroun ne s'affiche pas…
Depuis lors ils me demande de me filmé avec ma pièce d'identité à coté de mon visage, ainsi que le message qu'il m'ont envoyé dans mon PC par mail doit également être visible… j'ai envoyer déjà ces photos mais ils me disent que ce n'es point visible et pourtant comment je répond à tout leurs mail depuis? ils ont une photo claire et visible de mon passeport, mais ils font comme si ils ne l'ont pas.
Mes fonds sont donc bloqués chez eux et je suis impuissant alors que je leurs ai tout fournis…
Ils me disent qu'ils se réserve le droit de bloqué toutes transactions si la vérification faite n'es pas satisfaisante pourtant ils m'ont demander d'initier un retrait
Ne vous inscrivez pas sur ce site c'est juste une expérience de depuis deux jours ils me malmène, par contre pour faire les dépôts ils ne vous font pas passer par cet enfer
Faite bien attention a ce bookmaker je vous le dis très sincèrement vous vivrez une expérience amère et j'ai les preuves de tout les emails avec eux que je peux fournir depuis le début de la conversation jusqu'au dernier message ou ils estiment que je dois faire un miracle avec ma caméra...