DB FREELANCE LTD Reviews 

Absolutely Outstanding Service.

What a fantastic delivery service.

Full tracking provided throughout the entire journey.

Unbelievably quick, virtually next day.

Highly professional driver, arrived with a smile, makes a difference.
He ensured the delivery was in good condition and complete.

He even offered to carry the delivery a chosen place on my property due to being heavy wooden planters.

Superb customer services!

Will definitely use DB Freelance, the best delivery service available.

Thank you

DB Freelance Ltd are very customer centric. The responded to my emails very promptly and worked around my availability to receive my parcel. The delivery driver Dave Nlove INNY contacted me just before arriving to confirm that I was at home and to locate my address, as was not on Google Maps. Dave was very friendly. I would defo use this company again.

Excellent delivery service. Items were delivered to exactly where I wanted them putting and the driver was nice and friendly. A really positive experience.

Very helpful and friendly delivery driver , gave update on arrival time and arrived when he said he would highly recommend.

From being advised when you received my Rowlinson product, to the regular updates on progress, the prompt on time delivery and the polite and courteous driver-all first class. Some of the big national delivery services could do with some lessons from you!!

What a refreshing experience I’ve just had with this company this morning…in a world where many organisations just don’t care anymore….great communication, superb delivery drivers, items arrived early! Obviously a well oiled machine starting with great management and ending with an equally great delivery team! Will be my first port of call for all my online garden requirements from now on!..

The driver was very kind and helpful. The log shed arrived when scheduled.

Package arrived on day promised and in time schedule allocated. When they could not get hold of me they did not give up and leave , but constantly tried to find the house and to reach me in order to complete the delivery. They wasted an hour but did not give up and I was very grateful.

Recently received a delivery from DB Freelance - wooden bike store.
From the moment we placed our order we received constant updates on time and date our order would be delivered. On day of delivery we received it well packaged with no damages to report from a lovely, friendly driver who placed it exactly where we asked.
Top service, highly recommended this company.

Absolutely fantastic service from beginning to end. I was kept up to date with estimated arrival time leading up to the day of delivery all the way to them turning up at my door. Driver turned up at the back gate (which all companies used previously have not offered due to tricky access) and very kindly helped carry all items to where I needed them in the back garden. Faultless, professional, and super friendly delivery company. Would thoroughly recommend!

Courteous, intelligent service.

We had a summer House (kit) delivered, so a fair bit of stuff.

It arrived safely and we managed to get it all off the wagon with no trouble. The driver was friendly and helpful - and he managed to get a long wheelbase transit up our drive, bless him.

Kept us up to date with delivery day and a time slot. Delivery was earlier than expected, but we had time to arrange instructions. Very informative and quick to respond which is brilliant when your working.Very impressed with their service. Thank You 😊

DB FREELANCE delivered a wooden Arch Purchased from Rawlinsons of Nantwich. They contacted me the day before in order to ask if there would be any problem with the date. I pointed out that I had a Dental Appointment early PM. but that they could leave adjacent to the property if I was out. In actual fact, when I drew back the curtains around 7.45 AM , the delivery (to Cumbria) had already been made, and stacked in our rear Garden. I have to say that this was an excellent service with good communication and 'no ifs and buts'and thoughtfully carried out. I can thoroughly recommend this company. Brilliant !

Amazing delivery service!!! I had a shed delivered (ref SORGP25034833) but knew I wouldn't be in for the delivery, I emailed with a safe space and they came back within a couple of hours to confirm that would work. I got a time slot on the day and a call from the driver when he arrived just to confirm he was at the correct address and where my safe space was. Really lovely guy, delivered perfectly, I really appreciate the customer service and highly recommend this company.

I am not surprised to read all the positive reviews for DB Freelance. They delivered my bike store/shed today and I was absolutely delighted with the service.

The emails I received with my delivery slot were really accurate, which helped me plan my day. The driver Dave called me as he arrived, which meant I could show him how best to park on our country lane. He managed the large van brilliantly on our very narrow lane and didn't cause any obstruction to neighbours, which was much appreciated.
Dave was really friendly, helpful and professional, and carried the 4 items up to my path for me as requested.
Great service- highly recommended.

Just wanted to say that we were very pleased to receive our fence panels this evening and the chap (Norbert) who did the delivery was fantastic! Felt so sorry for him as his truck had broken down earlier in the day on one of the hottest days of the year; apparently recovery service didn’t get to him for several hours, putting him behind on all his deliveries. But he didn’t cancel or not arrive. He rang me to guide me as to the revised delivery time and was true to his word. Arrived exactly as quoted. Then when he got to us he was so friendly and helpful! He’s an asset to your company for sure.

I was kept fully informed of the despatch and delivery of my item. The “live” tracking was very helpful as we could monitor the changes in timeframe for the actual delivery. The driver was very polite and professional despite it being searingly hot and us being a later delivery in his schedule.

On time, followed drop off request, all as one would expect a 5* delivery service to be

Very good communication from start to finish. Very responsive to emails too. The tracking system they use to show you the estimated delivery time is excellent. Constantly updating and very accurate. Also the actual delivery guy was great. Friendly, professional and a genuinely nice guy. Excellent service all round. Wish they delivered all my stuff!!

Delivery window given the day before but was able to track throughout window given. The driver called to confirm I was his next call and gave an exact time for arrival. He was so pleasant and professional and a credit to the business. Well done !