Expert Choice 🎯 Top welcome bonus today Reviews 

the welcome offer was easy enough to claim and the spins were fun while they lasted. what nobody told me is that the winnings from them go into a bonus balance with its own wagering, so the £26 was not mine to take out at all

the withdraw page takes 5 taps from the lobby while a deposit takes just one, and the cashier remembers my card for deposits but asks for the last 4 digits again on every single cashout request.

the lobby lists 22 live tables. i counted what was actually open at ten past eleven on a tuesday and it was five. three roulette, one blackjack, one game show. the other seventeen tiles all opened onto a closed table message.

tried to get a quick twenty minutes of slots in before picking the kids up and spent eight of it on a login loop... enter details, spinner, back to the login page, repeat. it let me in on the fourth go.

the session timer counts from login rather than from the last spin, so it says 3 hours when the tab has actually sat untouched for most of it. that is not a spend control, it is a clock.

so the site logged me out twice inside twenty minutes on the laptop mid slot, then worked fine for an hour, then did it again. what am i meant to make of that? no error message either

no way to set a stake limit anywhere in the account, only a deposit limit, so nothing stops a £5 spin on a £30 balance. asked and was told stake limits are set inside each game

4 documents. 3 emails. 9 days. one £75 withdrawal. and the account had been depositing since February with nobody asking for a thing! not one of those emails explained what was wrong with the file sent before it.

the app upload is quick and simple, credit for that much. what it does not do is tell you what happened next, so my ID sat as submitted for 3 days and the cashout with it.

four days pending, then an email at 11pm saying the request had been declined over a document issue with no detail on which document. the £92 went back to the balance and the whole thing had to start again on the monday.

checked it on my break, checked it at lunch, checked it again on the bus home. same pending line on a £72 cashout that went in on the sunday night, and it is wednesday evening now with nothing.

i set what i thought was a £50 cap and it turned out it was per deposit rather than per week, so i put in £50 four times in one evening with nothing stopping me. why word it that way at all?

the app plays the slots fine, thats not the issue. the issue is the live section, which shows twelve tables and then loads three of them, and the rest sit on a spinning circle

kept the emails. document requested on the 4th, uploaded on the 4th, rejected on the 6th with no reason at all, uploaded again on the 6th, passed on the 9th. same file both times, and the cashout lost 5 days to it

the balance takes about eight seconds to catch up after a spin resolves, so you sit there looking at the old figure wondering whether the round counted or whether it froze again

Leah said escalated. next agent said no escalation on the account. third agent said escalated but with no timeframe. the £95 cashout is still where it was on sunday and the notes clearly do not carry between them

the login sends a code by text and the text takes between ten seconds and four minutes to arrive, which on the fourth attempt of an evening is enough to make me shut the laptop and not bother with the slots

the tile says INSTANT BONUS and mine took two days and two chat messages to appear. by then the qualifying week had ended, so the second stage of the offer never opened, and the reply just said the promotion had closed

the upload worked first time on the phone, better than i expected. the rest was 5 days of silence with the account page showing nothing about KYC, and then a £110 withdrawal released with no email at all.

the game settings do not carry from the app to the browser, so the stake, the autoplay count and the sound all reset every time i switch device, and i switch most evenings when i get in from work