Just completed my 3rd order with Delicias. I'm very surprised at the negative reviews. I've never had an issue. The delivery cost is a little steep but everything I've ordered has arrived within a few... Toon meer
Bedrijf heeft geantwoord
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Just completed my 3rd order with Delicias. I'm very surprised at the negative reviews. I've never had an issue. The delivery cost is a little steep but everything I've ordered has arrived within a few... Toon meer
Bedrijf heeft geantwoord
Do not order from here. Placed an order 2 weeks ago and didnt get the order or refund. Also not responding via email.
I had forgotten to add something to my order and they worked fast to add it on for me and still delivered very fast! Lovely food and fantastic service!
It was a very pleasant experience, got my parcel so well wrapped and safe, all my products came in perfect condition as it should specially my clay filter that is really heavy and can break easily but... Toon meer
Bedrijf heeft geantwoord
Welcome to Delicias UK With over 25 years in the food business, we strive to bring high-quality food to your table, every day. Discover the incredible tastes that have made our Delicatessens so popular. With our physical and online stores, we ensure that we are close to you, every time you need us! We are proud to offer our customers a wide range of Portuguese, Brazilian and Spanish products, from essential goods to premium selections. We are passionate to ensure our customers enjoy a great experience. Come and visit us. You’ll find a pleasant space to have your meals and relax anytime; menu options from sandwiches to homemade and traditional dishes, without ever forgetting the wonderful Portuguese pastries; friendly staff, ready to help you with your purchases and questions. In-store or online at www.delicias-uk.com, where food, style and passion meet!
London, Verenigd Koninkrijk
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Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief
Heeft 70% van zijn negatieve reviews beantwoord
Reageert doorgaans pas na meer dan 1 maand
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I started buying the Carvalhelhos still water from here after having some at Nandos. It's lovely. Delicias are easy to order from, with good comms and the deliveries are super speedy (this time was next day delivery!) and well packaged. I'm a repeat customer now and would recommend to others. Thanks very much
Excellent customer service & quality produce.Thank you.
Had issues with my order currier. Staff dealt very professionally and had my order replaced! 5 stars service
I live in North of Scotland, I ordered twice in the last few weeks and the first time I was amazed when it arrived, perfect packaging and only 3 days delay the second time the same I ordered some frozen and they arrived frozen, the online staff very friendly, they update the delivery they txt you in case of any product out of stock, only 5 stars. Thankyou
I have used Delicias before and ordered some bottled drinks in July 2022. Noticed the bottles had an expiry date of October 2022. I placed a new order on 20 September 2022 and added an extra note on my order that I did not want bottles that are due to expire? Received my £30 order and the bottles expire in October 2022 in less than 2 weeks? Not acceptable, how can they ignore my request and sell me stock about to.expire? I have complained and await their response. Update as of 10 October 2022: Given an extra star as company returned refund in full advising its the only stock they had left. Would have been better if they told me that in first place and offered beer at a reduced price for stock about to expire instead of charging full price.
I can't say good enough about delicias. Very fast super service, great delivery in careful packaging and it definitely helps with that we are not missing Portuguese food and Portugal itself too much!
24hrs from placing our order to receiving the goods. All well packaged and as described. Customer support was polite and quick to respond to enquiries.
Only criticism would be the website had a error 500 on order confirmation page following return from PayPal. The order did still complete, and email confirmations arrived as normal.
Looking forward to our next order
The best of the best Portuguese products online in London. Everything is so well packed and delivered within 2 days!
First time order: we were so impressed with the standard it was packed. We stocked up our fav Portuguese food, so it was a huge order: the olive oil bottle was packed so great & efficient ;-), I actually was speechless.
Tried the cheese and bacon: OMG, what a flavor. Can't wait that Daddy comes to see us: we do Portuguese cuisine in London for my German Dad.
I had a question about a product & called their shop in Vauxhall: it was after a long time the most nicest and best chat I had. I forgot that I am in busy London: I was thinking, how nice would it be, to chat with this lady in a cafe & while eating PASTÉIS DE NATA following bei DELTA espresso? I woke up & realized I am in busy London.
Of course, we will order again, first, we need to eat up this delicious food. Thank you so much, very happy customer.
Excellent prices and products, have been using their services for over two years now. They've got what others don't so it's always worth checking out if they got any new stuff
They made my Christmas, Closed my eyes, opened my mouth & brought back memories of Madeira!
We did some last minute Christmas hamper buying through them to send some Portuguese treats to family members. They were great! They helped work out the hamper and the costs and then they patiently added to and rearranged our order keeping in contact the whole time. Nothing was too much for them and it was easy to pay. Wonderful service; wonderful staff...and of course, wonderful food!!!
Great products great service. Regular updates. Excellent
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