Purchased Adidas TM jacket but upon receiving item colour was faded, fabric low grade quality and zipper did not work properly. Company did not offer a full refund only 30% . Do not buy through this c... Toon meer
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
Absolute joke of a company, Just wish I'd read the reviews first (Lesson Learned). - Order placed 25.07.24 (Now 02.08.24) - No delivery details received. - No response to Instagram messages. -... Toon meer
when i finally got a response from them regarding a full refund due to a sizing issue (their XXL shirt is actually a Med. with a XXL label) they said I could keep the shirts and get 20% off next order... Toon meer
I ordered 10 days ago, still no tracking number, no update. I contacted then via the email supported, the mail failed delivery. It seems like I was scammed with the others. Edit: 6 days after I post... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Informatie afkomstig van verschillende externe bronnen
Shop the DÈNEVOS Official Website. Browse the latest collections of Men”s fashion, explore the campaigns and discover the online assortment of the freshest styles and premium quality clothing.
Contactgegevens
Verenigd Koninkrijk
- support@denevos.com
- denevos.com
Geen recente geschiedenis van het vragen naar reviews
Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief
Heeft nog niet op negatieve reviews gereageerd
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Mensen keken ook naar
Avoid company at all costs
There's a reason so many have reviewed Denevos so low. Initially my return request was denied on multiple occasions for trousers that after just two uses inside my apartment started to bobble. They claimed the items need to be re-sellable (even though they're faulty so not re-sellable). Additionally they try charge you to return faulty items. After over a week of communication, they finally agreed for me to pay for two returns but suggested that likely they won't refund me anyway, so clearly I'm not keen to spend on two returns, for them to take weeks to get back to me and potentially lose my trousers and money. Shocking company, never dealt with one so unhelpful and rude, especially considering this is their quality control problem. Avoid this company at all costs.
To clarify since the companies response. Yes I wore the trousers on 3 occasions around my apartment, literally sat in an office chair, so very light use. One thing for anyone considering buying from this company, would you expect to spend around £45 on a pair of trousers that only last 3 days of light use?
I initially also contacted them after 2 weeks, which they didn’t initially respond. Which was 2 weeks as I didn’t wear them for the first week. Fairly reasonable and well within my consumer rights, which this company doesn’t honour.
For anyone considering this company, just look at the reviews and then the responses. Is this a company you want to buy from?

Antwoord van Dènevos
No response to refund requests
Have returned 2 x orders to them using their portal and following the instructions with no further reponse. I have now checked the portal and it’s showing as returns are outside of the returns window, despite it taking nearly 4 weeks to come through the post (I appreciate this was due to postal strikes) However I am sure how I can be held to 35 days when almost all of that time was taken up on delivery.
Have tried to contact them on several occasions with no response

Antwoord van Dènevos
Goods not arrived after 4 weeks
Goods not arrived after 4 weeks
Despite emailing several times the only response was that they would resend but still nothing
No reply on my request for a refund
I will never buy agsin from this shoddy organisation
Thanks for your reply but the items have not arrived and have not been signed for by me as I have been at work from 6 am until 6 pm every day . I would like to see the signature and proof of delivery. Also this is the fastest response I have received from your company.

Antwoord van Dènevos
Asked them for a return as the trousers…
Asked them for a return as the trousers I ordered were cheap and nasty. They looked more like a pair of leggings practically see through. Avoid at all costs as the pictures don’t match the product.
To your reply,
The fact you’ve got 2.5 stars off reviews makes it hard to believe you’ve got 1000 of customers waiting for more trousers. Its been days now after I received a email regarding the update about my refund. It seems if customers don’t chase you you’re happy not to help. Will be going to trading standards if issue isn’t resolved soon. I placed my dispatch label with the returns parcel along with a note which stated the order number, items in question names and address and it was recorded delivery which was signed for by Rhys which i assume works for yourself?

Antwoord van Dènevos
I have emailed them to request a return…
I have emailed them to request a return on 6th July, but still not received a response. I have to report fraud to my bank.
Really nice product.
Really nice product.
Material is very comfortable can't wait to see what comes out for see what comes out for the winter collection.
Super fast delivery and great fit
Ordered the all black T-shirt and next day delivery. Brilliant service throughout, had a few queries on sizing but answered really quick, will definitely order again. The T-shirt is such good quality, fits great and has a nice feel to it
Great design ,great quality!
Received my three T-shirts this morning next day delivery. Very very impressed with the quality and the design, they fit perfectly. Love the extra embroidered badges and the raised letters.
I will definitely be keeping my eye on this company and buy more in the future

Antwoord van Dènevos
Fast post good Quality thank u
Excellent service
Excellent service! Amazing quality, really happy with the tee! Most definitely order from here again!
Thank you dènevos!
I know this brand is aimed mainly for…
I know this brand is aimed mainly for the younger generation ( I’m 57 ) but I liked the look of the T Shirts so ordered 3 different ones they arrived on time & in great condition , they look & feel quality , size wise I’m normally a L but went for a M as these T Shirt look even better with a snug fit , overall I’m very happy with the quality & service & would highly recommend them
Delivery time was great and the quality…
Delivery time was great and the quality of the product is amazing

Antwoord van Dènevos
Great quality clothing
Overall great experience, ordered Tuesday item arrived Wednesday. T-shirt is a great fit and quality outstanding. Only point I would make is the photos don’t do the T-shirt justice, so much better in person
Fast delivery & amazing quality
Ordered the navy vertex tee yesterday and it arrived this morning. Quality T-shirt at a very good price with super fast delivery. Photos don’t do the vertex tee justice!
Great quality
Great quality, fast shipping and looking forward to the release of the new range!!
Amazing quality clothing
Amazing quality clothing by equally amazing people/company 100% buying more
Quality t shirts
Quality t shirts, quality designs and quality breathable material
100% be ordering more
Amazing quality shirts well worth the…
Amazing quality shirts well worth the money definitely buying more
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.



