I live out of state and contacted Designer Eyes and made contact with a wonderful sales person Nancy. She is a “ Rock Star”…went over and beyond to assist me purchasing frames. She ensured I was able... Toon meer
Bedrijf heeft geantwoord
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
Excellent service and product knowledge on their Dita line. I’m very happy with their service and great prices! I highly recommend anyone who would like to purchase designer sunglasses from them. I wo... Toon meer
customer service was awful. Glasses haven't shipped yet and it's day 8 of BUSINESS DAYS of processing. They're just sitting in pre shipment. When you're paying $500+ dollars out of pocket for glasses... Toon meer
Bedrijf heeft geantwoord
I recently purchased designer eyeglasses at the Retail Store Designer Eyes Aventura Mall, here is the summary of my experience: The Positive: * Large Selection of Designer frames and Sun... Toon meer
Bedrijfsgegevens
Informatie afkomstig van verschillende externe bronnen
Retailer of designer sunglasses, eyeglasses and optical prescriptions. Including Cartier, Dita Eyewear and Jacques Marie Mage. Authentic & Authorized Retailer
Contactgegevens
530 Sawgrass Corporate Parkway, 33325, Sunrise
- cs@designereyes.com
- designereyes.com
I love the way the glasses fit.
10 februari 2025
They are made cheap,
18 september 2024
Antwoord van Designer Eyes
Hello,
Thank you for sharing your feedback.
We work very hard to ensure that we exceed our clients expectations. In which we promise to always deliver high-end quality and authentic products.
We ask that you please contact us directly to speak more about this and resolve any disappointment you may have at this time.
Best regards,
Customer Support
Amazing Experience
Shipment came in a timely manner. Glasses were authentic and beautiful. Glasses were hard to find at Gucci but, this company had them!!! I am amazed at the customer service and quality. I would reccommend to anyone to check them out...
17 mei 2024
Antwoord van Designer Eyes
Hello!
Thank you so much for sharing!
Your commitment as a customer is much appreciated. We look forward to serving you again in the future!
Best Wishes,
Customer Support
Black Friday big discount
Great pricing and can’t with free cleaning gift! I paid $180 for $250 glasses.
28 november 2023
Antwoord van Designer Eyes
Hi there!
It’s always a pleasure to serve customers like you, and we’re glad that you enjoyed our products/services.
We hope to see you back soon!
All the best,
Customer Support
Antwoord van Designer Eyes
Thanks so much for taking the time to leave us a 5-star rating – it’s much appreciated!
Best wishes,
Customer Support
Antwoord van Designer Eyes
Hi there!
We really appreciate you taking the time to leave us your 5-star review. It means a lot to the whole team, and we’d love to have you back very soon.
Warm regards,
Customer Support
You sent me fake sunglasses
17 mei 2023
Antwoord van Designer Eyes
Hello!
We sincerely apologize for any inconvenience at the moment.
Please note, we do not sell fake/counterfeit items. All of our items are 100% authentic, as we take pride in being an authorized reseller. As well as we provide the official authentication card with each product. We are sorry for any misunderstanding at this time.
Please do not hesitate to contact us directly if there's anything else we may do for you. We are here to always help!
All the best,
Customer support
I live out of state and contacted…
I live out of state and contacted Designer Eyes and made contact with a wonderful sales person Nancy. She is a “ Rock Star”…went over and beyond to assist me purchasing frames. She ensured I was able to get the extended sale price for the frames , which are high end , and typically. can cost almost 1 thousand…I got them for $350…thanks to Nancy. Holla at her…❤️✌🏾
31 mei 2023
Review zonder uitnodiging
Antwoord van Designer Eyes
Hello!
We’ve passed your wonderful review onto our team at Designer Eyes in Brickell. Thanks so much for taking the time to leave a review about our shining star, Nancy! Our customer’s feedback guides our business and helps us keep improving the service we provide. We look forward to delivering another excellent experience to you next time you visit one of our stores. Thanks for choosing to shop with us!
Best Wishes,
Customer Support
OnE WORD !HORRIBLE!
21 februari 2023
Antwoord van Designer Eyes
Hello there,
We’re sorry to hear you had a negative experience with us. We take all feedback seriously and are always looking for ways to improve. If you wouldn’t mind, could you please let us know what specifically didn’t meet your expectations? Please feel free to contact us directly, as we’d love the chance to make things right.
Best Regards,
Customer Support
Wonderful products and great customer…
Wonderful products and great customer service. I love how fast my shipping was and the product was nicely packaged. Very pleased with pricing.
3 februari 2023
Antwoord van Designer Eyes
hello!
Thank you so much for sharing!
Your commitment as a customer is much appreciated. We look forward to serving you again in the future!
Best Wishes,
Customer Support
Excellent 👌 service
Excellent 👌 service. I love me new sunglasses. Totally satisfied with the product.
25 april 2023
Antwoord van Designer Eyes
Hello!
Your commitment as a customer is much appreciated. We look forward to serving you again in the future!
Best Wishes,
Customer Support
Never got my glasses
Never got my glasses, never got a response back, had to deal with my credit card. Horrible customer service
P.S. nobody ever contacted me with any solution since January. I had to resolve this issue through my credit card. I waited for a month! I left followed up messages, and nothing!
20 januari 2023
Antwoord van Designer Eyes
Hello,
Thanks for sharing.
We are very sorry to hear about all the inconvenience. Our system shows that we had an ongoing conversation regarding your missing order, via email and over the phone as well. In which, you completed an Affidavit and an investigation was filed with the shipping carriers. After the investigation, we contacted you directly and provided you with the final solution.
We are very sorry that you are feeling this way, but we do believe in providing our 100% support and assistance. Please let us know if you feel there is something more we may do for you.
All The Best,
Customer Support
Great!!!!!!
19 april 2023
Antwoord van Designer Eyes
Hello!
We take pride in your business with us. Thank you!
Best Regards,
Customer Support
Antwoord van Designer Eyes
Hello!
Thank you for your valued business. We value your trust and confidence in us and sincerely appreciate you!
All The Best,
Customer Support
Antwoord van Designer Eyes
Hello there,
Thank you for your purchase from Designer Eyes. Please let us know if we can do anything else for you!
Best Regards,
Customer Support
Antwoord van Designer Eyes
Hello,
Thank you for shopping with us! We take pride in your business.
Best Regards,
Customer Support
Great selection of authentic designer…
Great selection of authentic designer frames. Prescription lens process takes a little longer than usual, but overall I’m very pleased with my new eyeglasses! Shipping consisted of quality/substantial packaging & my glasses arrived damage-free. Be prepared for 10-15 day wait, otherwise A+!!
18 maart 2023
Antwoord van Designer Eyes
Hello Benjamin,
Thank you for sharing.
We apologize that the prescription process took longer than expected. We promise to create and deliver world class quality and services, and we sincerely appreciate your patience with us to fulfill our commitment.
Please let us know if there's anything we may do for you.
The Best,
Customer Support
Excellent product and fast shipping
16 maart 2023
Antwoord van Designer Eyes
Hello!
Thank you for your support. We truly appreciate your business and look forward to serving you again.
All The Best,
Customer Support
Antwoord van Designer Eyes
Hello,
Thank you for sharing your feedback.
We are very happy to hear that you enjoyed your recent experience with us. Please visit again soon!
All The Best,
Customer Support
customer service was awful
customer service was awful. Glasses haven't shipped yet and it's day 8 of BUSINESS DAYS of processing. They're just sitting in pre shipment. When you're paying $500+ dollars out of pocket for glasses you expect a great experience. Gone somewhere else. I've paid 1/5 the price and have had a way better experience.
1 maart 2023
Antwoord van Designer Eyes
Hello Justing, thank you for your feedback; as a business, we like to hear our customers. Please note your order included a Prescription, and prescription orders take 5-7 business days to be processed. You can read our terms and conditions here https://www.designereyes.com/pages/free-shipping-and-returns. Your order shipped on the 7th business days, and even though we fulfilled our delivery promise, we understand your frustration when it comes to waiting for an expensive product. We apologize for any inconvenience, and we hope to have business again with you in the future.
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Bedrijven kunnen reviews verzamelen via geautomatiseerde uitnodigingen. Deze reviews worden als geverifieerd bestempeld, omdat het evident is dat ze op echte ervaringen gebaseerd zijn.
Lees meer over geverifieerde reviews.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.